Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Zachary Saxanoff
28 June 2018
UPS Express Saver
ZS
Quick and reasonably priced
Jukka Jaakkola
27 June 2018
DHL Express Worldwide
JJ
nopeasti toimittivat tavarat, ei suurempia hankaluuksia
Karsten Pontoppidan
27 June 2018
DPD Classic
KP
Easy and quick. Nice solution for shopping in the UK.
Mona lisa Nazaruddin
26 June 2018
DHL Express Worldwide
MLN
Very disappointed forward2me do not provide PayPal as the payment options for rendering service to my country. Bitpay is way too sophisticated and bank transfer is too conventional & costly. I hv to pay the bank transfer costs for usd 50. Please reconsider to put PayPal as the option since your competitors still put PayPal as the option & have no issue with credit card fraud. If they can overcome fraud issues then you should know how to overcome too, right? Otherwise customers will go to them. Since the easiest & most efficient is always win, I guess.
Hi,<br />Many thanks for taking the time to provide us with your thoughts about the service you received from forward2me. <br />We do appreciate your feedback and are sorry to hear that you have been disappointed that you were unable to make payment from your country for our services via PayPal.<br />Although we understand that PayPal is the most convenient payment option in most cases due to a high level of fraudulent transactions from certain countries we have had to remove this payment option for the time being however are currently exploring other payment options for all countries to help customers make payments more easily.<br />We do have robust procedures in place to combat fraud and are continually working to provide our customers with the easiest and safest ways to make payment for our services, if you would like to contact our Customer Services team at info@forward2me.com and they would be very happy to provide you with some further information on making payment via Bit Pay which may assist you for future payments. <br />We hope this issue will not deter you from using our services again in the future and please contact our Customer Services who will be happy to assist you with any issues you encounter whilst using our services.<br />Many thanksTracy.<br />
Elyse Eisenberg
26 June 2018
DHL Express Worldwide
EE
Generally reliable way of establishing overseas mailing address.
Hi,<br />Many thanks for your great review, this is really appreciated.<br />We hope to hear from you again soon.<br />Many thanks,<br />Kind Regards,Tracy.
ALEXANDRA ROIDI
26 June 2018
DHL Economy Select
AR
I use for a long time now the services in order to buy items from EBAY from sellers that dont ship overseas. The costs are very reasonable and the whole procedure of shipment and different courrier options is very convinient and fast.Also the customer service response is always excellent with a prompt solution.Thank u!
christopher lillicrap
26 June 2018
DHL Express Worldwide
CL
I woud and have recomended the service to others. Everey time I have used it it has been excellent
Matti Karhu
26 June 2018
DHL Economy Select
MK
Have used forward2me three times now and will continue to do so in the future. Excellent in every way!
Kim Skaara Nilsen
25 June 2018
DHL Economy Select
KSN
Her er alt på stell. Rask levering, orden og gode priser.
Fridrik Oli Hojgaard
25 June 2018
TNT Economy Express
FOH
All perfect
Canh Pham
25 June 2018
DHL Express Worldwide
CP
Good and fast service
Armon Mckinney
25 June 2018
DHL Express Worldwide
AM
Great quick service
Jai Lakhwani
25 June 2018
UPS Express Saver
JL
Amazing service. Been using it for quite a while now and highly recommended.
Kerrie Jenkins
25 June 2018
DHL Express Worldwide
KJ
I ordered some art supplies from a store that does not ship to the US, I had no issues using Forward2Me. The shipping was fast and the communication was great. This is my second time using the service and I will continue to use it as I need it, glad to have a way to get products that don't ship internationally. Thanks!
Dawn Holdorff
25 June 2018
DHL Express Worldwide
DH
Super fast shipping, great communication and friendly reliable service!!!!
Jarrad Hewett
25 June 2018
DHL Express Worldwide
JH
I love it!
Mohammed Alshammari
24 June 2018
DHL Express Worldwide
HI,<br />Many thanks for letting us know that you are happy with the service you have received from forward2me, we appreciate your feedback. <br />Please don't hesitate to get in touch with our Customer Service Team who will be very happy to help you if you require assistance at anytime whilst using our service. You can contact this team at info@forward2me.com or via the contact page on our website.<br />We hope to hear from you again soon.<br />Many thanks,<br />Kind Regards,Tracy.
MA
Very good
mark s
24 June 2018
DHL Express Worldwide
MS
F2me emailed advice of shipment received at UK depot, I advised another parcel was coming from a different supplier, personal email from F2me thanking me for update and they would ship together. GOOD response.
F2me email when all shipped, choice of courier service, delivered to AUS quickly and advised all the way; excellent really.
F2me email when all shipped, choice of courier service, delivered to AUS quickly and advised all the way; excellent really.
Matt McLaughlin
23 June 2018
DHL Express Worldwide
MM
Service works great. The website was easy to use and the cost of shipping was as I expected. Shipping was fully tracked and arrived within a few days. Definitely recommend. Will be using again.
Thomas Tiller
22 June 2018
DHL Economy Select
TT
Quick and reasonable priced.
Christian Lim
22 June 2018
DHL Express Worldwide
CL
5 star service
Saifullah Tajuddin
22 June 2018
UPS Express Saver
ST
Recommended, the shipment is impeccably fast.. surely using their service.
Tsubasa Fukumoto
22 June 2018
DHL Express Worldwide
TF
Great Service! Fast+easy!
Owen Lincoln
22 June 2018
DHL Express Worldwide
OL
Great company, best forwarding service I have worked with by far! Always fast, responsive, and prices are fair.
YOSHINORI SUGASAWA
22 June 2018
DHL Express Worldwide
YS
perfect job
Wai Jun Tam
22 June 2018
DPD Air Express
WJT
good
Roman Vyskocil
21 June 2018
DHL Economy Select
RV
Just an amazing company with great customer service that makes unattainable possible for a lot of people. Used their service for over a year and find it impossible now to image how I could function without them.
Matt Allen
21 June 2018
DHL Express Worldwide
MA
Excellent service, very fast turn around and the free storage is great.
Mike Terkelsen
21 June 2018
DPD Classic
MT
Handling time and shipment was excellent. Everything was received in good condition. Would definitely recommend.
Kim Mooney
21 June 2018
UPS Express Saver
KM
Great service. I was looking for a way to get my multiple Amazon FBA returns sent back to me. I contacted the customer service team to see if this could be done. They replied quickly & they held my items for 28 days, combined them all & shipped them securely to me. This saved me loads! Excellent service. I recommend to all my friends in Ireland who need a similar repackaging service.
Rui Policarpo
21 June 2018
UPS Standard Single
RP
Good service. But the sending price is a little bit high.
May Mara
21 June 2018
DHL Express Worldwide
MM
Super fast and convenient.
Jose Zeitune
21 June 2018
DHL Express Worldwide
JZ
Agile and precise. Everything as expected
Siti Norazamemawaty Junaidi
21 June 2018
DHL Express Worldwide
SNJ
Love how fast the process of getting it delivered to me. Only suggestion is that to use smaller box my items was not that big but the box was larger. I m not sure if that impact the cost of the shipping as well. Would love to get more cheaper shipping cost if possible. I have another parcel coming to you for you to forward to me. ?
Suzette Eikelenboom
20 June 2018
DPD Classic
SE
I have been wanting to order Glossier for so long, but they do not ship to the Netherlands. Then I discoverd this service. I will say, it is not super cheap, but I’m okay with that because I also pay for their amazing service. There were no additional costs: I could calculate all my costs on their website before I even orderd something from Glossier to make an indication about the shipping costs. I set up a free account, gave Glossier my UK adress and when my package arrived at my UK adress, Forward2me e-mailed me that my package had arrived. Then they emailed me that my package was ready for shipping. I chose a shipping courier and within three days (there was a sunday) my package arrived at my doorstep! In total I paid 25£/30€ for my shipment. I am beyond happy with the amazing service!
Deborah Blanckenberg
20 June 2018
DPD Air Express
DB
Very efficient. The best way I know of to buy from Europe and have delivered to Australia
Mohammad Saffarini
20 June 2018
DHL Express Worldwide
MS
It's great and fast shipping service
But expensive little bit
But expensive little bit
Ryan Vetter
20 June 2018
UPS Express Saver
RV
I am impressed. These guys do not mess around. I've had some items shipped to here from Poland and then to Canada a few times and the entire end-to-end customer experience is incredible. They do everything right. There're no delays. So smooth and reliable.
Great job Forward2Me!
Great job Forward2Me!
Anthony Mazzeo
20 June 2018
DPD Air Express
AM
Simple service and great communication
Fanjing Meng
19 June 2018
DHL Express Worldwide
FM
Quick response, clear communication. Very convenient for someone like me who enjoys shopping certain British brands from the US. Love love love.
Mohannad Adnan
19 June 2018
DHL Express Worldwide
MA
Amazing service! Many companies refused my shipment as they doesn't ship it and Forward2me Arranged everything for me with DHL and my Parcel Arrived here! They deserve 10 Stars
Paulo Santos
19 June 2018
DHL Express Worldwide
PS
Very fast cheap shipping!
Lucy Franklyn
19 June 2018
DHL Express Worldwide
LF
Excellent customer service, replied to a query very quickly.
Marta Hietala
19 June 2018
UPS Standard Single
MH
Great service! Worked extremely well .
Jenna Reimer
19 June 2018
DHL Express Worldwide
JR
Provides the fastest turn around time for package receipt and departure!! Love love love!!
Anthony Yap
19 June 2018
DPD Air Express
AY
Swift delivery, exemplary quality of customer support.
Grace toh
18 June 2018
TNT Economy Express
GT
Foast service! Package nicely packed and indicator of fragile is good. Would be better if there will be more cusiohing
Daijiro Yamaguchi
18 June 2018
DHL Express Worldwide
DY
fast shipping! excellent service! everything ok!
Anh Thy Ta
17 June 2018
DHL Express Worldwide
ATT
Very fast and reliable service.
Alexandra Pershyna
16 June 2018
DPD Classic
AP
I had an odd size package and forward2me managed to get quotes from all the delivery companies they are working and get me the best. The delivery was smooth, communication with farward2me was efficient and nice. I would definitely recommend this service.