Show your shopping addresses France Parcel Forwarding from €38.63 to United States of America
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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.535658184103%
4
2.3939679547597%
3
0.97392397109645%
2
0.6660383286208%
1
1.8473138548539%
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Based on 15915 reviews
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
MS
Prompt handling and repacking service. No problems with customs at the delivery end, all paperwork included for a smooth clearance by DHL.
Unknown Country
DHL Express Worldwide
AL
Je le recommande à tous, rapide, facile,efficace
Unknown Country
DHL Express Worldwide
HA
Excellent thanks
Unknown Country
DHL Express Worldwide
EW
Very quick and easy to use. Would buy with confidence and trust using forward2me again
Unknown Country
UPS Express Saver
MJ
I'm a first time user and I'm more than happy with the service. The parcel received in good condition and fast too. Very reliable and no hidden costs.
Unknown Country
DPD Classic
VC
Excellent service. Everything went smoothly.
Unknown Country
DHL Express Worldwide
VC
Fast Service, Fast delivery.
Good over all.
Unknown Country
DHL Express Worldwide
VN
Great service
Unknown Country
DHL Express Worldwide
VC
Reasonable prices, stellar customer service, and the speed at which they updated status and the item got here was incredible! I will definitely be using this service when I need things from overseas!
Unknown Country
DHL Express Worldwide
AP
Great service.
Unknown Country
DPD Classic
VC
Just fine!
Unknown Country
DHL Express Worldwide
AE
- Does not make sense to take an image of the package, as you have no idea of the content inside. Better concept is take picture of the actual item & see if you received what you actually ordered.
- HIGHWAY ROBBERY when it comes to combined shipping, charge me 30 plus British pounds for a job that took less than 10 mins. to do. STEALING at its best!
forward2me
Hi,Many thanks for your feedback however we're sorry to hear that you are unhappy with both the cost of the services we have provided.We take your comments onboard about providing a photograph of the contents of the package rather than the exterior label, this was originally introduced so customers could see the sender of the package and the tracking ID number if available so they could identify the contents of the package. We do however have plans in the future to introduce internal photographs however don't currently have a set date for this service coming live.I'm sorry that you feel our combine and repack fees are too expensive, I see you had 13 parcels repacked at a total cost of £26. This process does take some time for parcels to be picked from the warehouse, opened and repacked. The fee does reflect the cost of additional packing materials and the time for our team to repack and prepare the parcels, this job would have taken more than 10 minutes to complete.I hope this helps explain the time involved with the combine and repack service, generally this is cost effective for the customer as the price of overall shipping is reduced and the goods are repacked so they are safe and secure for international shipping.I hope you will continue to use our services going forward and if you are unhappy with any of the costs involved with using our services please contact our Customer Service team at info@forward2me.com and we will be happy to look at the best options for shpping your goods.Thank you once again for your feedback.Kind Regards,Tracy.
Unknown Country
TNT Economy Express
AM
O serviço foi muito rápido, o item que comprei chegou em perfeito estado, o processo todo durou menos de 2 semanas! Super recomendo!
Unknown Country
DHL Express Worldwide
D
Got my package, and sadly it wasnt in the shape I was hoping to get it in. Messaged support asking if they could package it better next time and was told I should've been the one to request a repackage and pay extra for it. I've ordered stuff from various other Forwarding/Proxy websites and always received my package in perfect quality for a much cheaper price. For this order I picked one of the more expensive shipping options and my product came opened with dents and creases which is a bit dissapointing considering it was a Limited Edition item. There was nothing inside supporting or protecting the product from damage. I would rather not trust them with ordering something expensive again.
forward2me
Hi,I'm really sorry to hear that you have received your parcel damaged and that you have not received the expected level of service from forward2me on this occasion.I will certainly take this up with our warehouse manager so we can investigate this fully and will be back in touch via email to confirm our findings.Thank you for bringing this to our attention, we pride ourselves on a premium service and and are disappointed the item has arrived in this condition, we hope you wll re-consider our services again in the future.Many thanks,Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
WM
My only complaint was the cost of the shipping. OUTRAGEOUS! £50 is $100 Australian!!
My only choices were courier companies. Why wasn’t I offered Royal Mail for £15 and delivery in 7 to 10 days?
It was only a shirt for God’s Sake.
forward2me
Hi,Many thanks for your feedback.I'm sorry to hear that the cost of shipping your item was more than expected. We pride ourselves on offering a premium door to door service with couriers offering full tracking so we can offer support to our customers from the time the goods arrive with us to delivery.We do offer a budget untracked service for our customer where Royal Mail cover the UK part of the shipping however since the Australian Government introduced the GST charge on all shipment under $1000 AUD last year we are unable to offer this service.We do however offer combine and repack to make shipping more cost effective for our customers, where low value goods can be repacked together in one shipment to ensure our customers obtain the maximum value for shipping.I hope you will consider using our services again in the future and maybe use the combine and repack service to combine a number of lower value purchases into one shipment.Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
VC
They can use smart solutions by reducing the volumetric weight and insert a hint that based on the prices of the goods ( like the prices that we will provide will be used for customs and VAT)
forward2me
Hi,Many thanks for providing us with your feedback.I'm sorry to see that you felt you needed to provide us with a 1 star rating.I'm pleased that you like our combine and repack service however unfortunately we are unable to lower values for customs purposes, the true value of the goods need to be entered when shipping.Please don't hesitate to get in touch with our Customer Service at info@forward2me.com if you require any assistance with your shipments going forward.Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
MM
Excellent Service and very fast to reply email
Unknown Country
DHL Economy Select
MI
The best and the most fast and cheap forward service from Europe! I hope UK Will not leave EU!! :) Thanks!
Unknown Country
UPS Express Saver
VC
迅速です。梱包もイギリスのサービスにしては満足のいくレベルなのでまた利用すると思います。
forward2me
Hi,Many thanks for your feedback.We're pleased that you are happy with the service and look forward to helping you ship again soon.Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
VC
Hi, I’m thankful for the service as the goods supplier doesn’t ship direct to my country.
forward2me
HiMany thanks for your feedback.I'm pleased that you are happy with the service we offer and look forward to receiving your continued support.Kind Regards,Tracy.
Unknown Country
TNT Economy Express
BRZ
good and fast service but I would like them to be more careful with fragile objects
forward2me
HI,Many thanks for your feeback.We're pleased that you are happy with the service we provide and take your comments on baord about fragile objects. I will pass your comments to our warehouse manager who can then evaluate how we can improve how these type of products are handled.We hope to help you ship again soon and if you require any assistance at any time please feel free to contact our Customer service team at info@forward2me.com, they will be happy to assist you.Kind Regards,Tracy.
Unknown Country
UPS Express Saver
VC
Very reliable, excellent at customer service and troubleshooting
Unknown Country
UPS Standard Single
MV
precisi e veloci
Unknown Country
TNT Economy Express
forward2me
Hi,Many thanks for taking the time to provide us with your feedback however I'm sorry to hear that you are unhappy with the cost of shipping your goods.I do see that the volumetric weight of your packages was higher than the actual weight on this shipment therefore our combine and repack service may have helped reduce the size of your shipment and overall cost of shipping.This option should have been available to you on shipping however our system doesn't automatically prompt customers to choose this service when the volumetric weight is higher than the actual weight, it is just an option they can choose when shipping.We do appreciate your feedback on this and will pass your comments to our development team, this may be something they can update on our website in the future to prompt customers to use the service when appropriate and help them choose the correct service.I hope you will consider using our services again in the future maybe opting for the combine and repack service if required to ensure that you obtain the maximum value for shipping.Please don't hesiate to get in touch at info@forward2me.com if you have any further questions regarding combine and repack or any other matter and I or one of the customer service team will be happy to assist you.Thank you once again for your feedback.Kind Regards,Tracy.
MKY
Expensive high shipping cost. They could have prompted me or set a trigger to repack when the volumetric weight is higher than the actual weight of all the parcels. This allows me to repack before shipping and thus save on shipping cost.
Unknown Country
Unknown Shipment Details
After being the victim of fraud I contacted this Company as this address was used for delivery. I immediately contacted Tracey to inform her of a package that had not been paid for. I have her the crime number and she was extremely helpful in this matter.
Unknown Country
DHL Express Worldwide
JP
I have already recommended this service online..
I liked the fact that the cost was just right for the service and not too high.
It was fast and efficient just as it's supposed to be.
Was very pleased, keep this up I'll continue being your customer whenever I need it.
Unknown Country
UPS Express Saver
SA
Excellent shipping because coming my goods in fast
Unknown Country
DHL Express Worldwide
VC
very fast and good
Unknown Country
DHL Express Worldwide
VC
Contact and report are very speedy.
Transfer is speedy.
I want to order again.
Unknown Country
DHL Express Worldwide
VC
到着から発送までが早いので、とても良いと思う。今後も利用したい。
Unknown Country
DHL Express Worldwide
JE
Great service, fast delivery, trustworthly!!!
Unknown Country
TNT Economy Express
EJH
Got my package on time. Good customer service! Love the fact that i can shop from other countries!
Unknown Country
DHL Express Worldwide
MM
表記がわかりやすくメールなどの対応も丁寧で感謝しています。
Unknown Country
DPD Classic
AF
Sehr guter Service.Danke.
Unknown Country
TNT Economy Express
VC
I used them to send parcels to Canada. They are quick and reliable.
forward2me
Hi,That's great to hear that you are happy with our service.We look forward to helping you ship again soon.Kind Regards,Tracy.
Unknown Country
DPD Classic
VC
Buen servicio, buena interfaz y atención al cliente muy atenta. Volveré a utilizarlo cuando tenga ocasión.
Unknown Country
DHL Express Worldwide
VC
Rigtigt gode service især når man bor på Grønland.
Unknown Country
DHL Express Worldwide
JT
Very pleased. Great way to import my products to the USA with companies that don't want to bother with shipping to the USA.
Unknown Country
DHL Express Worldwide
VC
I received the shipment well packed. I received the shipment in one week
Unknown Country
DHL Express Worldwide
MH
Quick query respond, payment issue solved, quick shipment.
Unknown Country
DPD Classic
VC
Great service!
Unknown Country
DHL Express Worldwide
VC
Awesome and fast. Really like how they send it out the same day so it's like it was always delivered to you. Very recommended!!
Unknown Country
DHL Express Worldwide
VC
Shipped my items to me. One item was a bit damaged though
forward2me
Hi,Many thanks for providing us with your feedback.I'm sorry to hear that your goods have arrived and they are slightly damaged, I know this must be very disappointing.Going forward if you receive any goods which are damaaged, please ensure that you contact our Customer Service team at info@forward2me.com within 24 hours of receipt providing photographs of any exterior damage to the box and damage to the items, we can then submit a claim for damages to the courier.I hope this helps going forward however if you have any further questions please don't hesitate to get in touch.Kind Regards,Tracy.
Unknown Country
DHL Economy Select
VC
Five-star all the way. It was the first time I ordered something to have it shipped in Switzerland. They are quick and very responsive.
Unknown Country
DHL Express Worldwide
VC
Service was excellent. First, the results were as desired, my package was forwarded and arrived safely in the US without delay. I am a new customer, the web site was very easy to use and the frequent progress updates gave me early confidence the process was proceeding well.
Unknown Country
DHL Express Worldwide
AP
Second time I've used forward2me and perfect as the first time. I recommend it!
Unknown Country
DHL Express Worldwide
VC
Ships fast, also customer service is very fast.
Unknown Country
DHL Economy Select
J
Nice concept. Goods arrived in time and carefully packed.
forward2me
Hi,Many thanks for your great review, we're pleased that you are happy with our service.We hope to help you with shipping again soon.Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
VC
Very easy and convenient for forwarding, with lots of options for carriers.
Unknown Country
UPS Express Saver
VC
Very good service with detailed tracking of package. If there’s a problem, the customer service is proactive and helps to ship the package as soon as possible.
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