Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

angela givon
08 September 2019

AG
Absolutely fabulous service, both over the phone and with delivery, which took just a few days door to door! I live in a remote area away from big towns so this was amazing for me.

Verified Customer
07 September 2019

VC
Highly recommend. Great service.

Harumi Tsuchiya
07 September 2019

HT
ありがとうまた利用する作業が早く正確

Verified Customer
07 September 2019

VC
My insured package was never received and my issue has still not been resolved

Hi,we're sorry to hear about your issue.From the information we have from the TNT tracking the package has been delivered and "left in agreed location as instructed" Please see the TNT tracking.I can confirm that Chris has an investigation open with TNT and Fed Ex to resolve this issue and we are waiting for more information from the couriers. Chris is in contact with you by e-mail and he will let you know when he has more information.Thanks for your patience while we investigate this.Forward2me team

Kim Beerens
06 September 2019

KB
Fast shipping. Good communication

Christy Wong
06 September 2019

CW
Great service

Keren Smith
06 September 2019

KS
Easy to use, reliable and super fast.

Lester Ji
06 September 2019

LJ
very nice and fast

ahmed Alzahrani
05 September 2019

AA
The price is different from the fact that the price was different when the commodity arrived despite the small size.
I would not recommend dealing with you.
I would not recommend dealing with you.

Hi,Many thanks for providing us with your feedback however I'm sorry to hear that you are unhappy with the final shipping price.Unfortunately we cannot determine the size and weight of parcels that arrive with us, sometimes UK retailers shipping within the UK ship goods in larger boxes than necessary as they are generally charged on the weight of the item rather than the size.In these sort of cases we do offer our combine and repack service where our warehouse teams can evaluate if the box can be reduced and repacked so the customer can obtain the maximum value for shipping.I see this service wasn't chosen when shipping so going forward if you decided to use our services again in the future this may be cost effective for you.Generally shipping small low value items may not always be cost effective, lots of our customers choose to purchase a number of items then repack them in one box to make shipping more cost effective for them.I hope this information explains how shipping costs are calculed and how shipping can be reduced with the combine and repack service.I also hope that you will re-consider using our services again in the future, if you have any further questions please contact our Customer services team at info@forward2me.com and they will be happy to help you further.Kind Regards,Tracy.

Verified Customer
05 September 2019

VC
Richtig klasse

Farrukh Jamil
05 September 2019

FJ
This service is astonishing and the guys are very helpful and responsive at the same time. I recommend this service to all who want to buy stuff from UK. Thank you

Verified Customer
04 September 2019

VC
Very happy with the help and advice for my first transaction. Will use the system again.

Verified Customer
04 September 2019

VC
Very fast, happy with service

Verified Customer
03 September 2019

VC
They provide an excellent service, customer service is very fast, they answer within the day .

Hugh Walden
03 September 2019

HW
Very good service

Verified Customer
31 August 2019

VC
This is not the first time I use forward2me, and every time they are consistently impeccable.
The choice of couriers and shipping methods is very good, and prices are absolutely fair.
Once again my parcel has been forwarded to me very quickly: this time less than one hour after I made the payment (confirmed by the courier tracking).
Finally, I have been kept informed of the progress of my parcel, from when it was received by forward2me to when it was handed over the courier, but without clogging my inbox with redundant or irrelevant information.
The choice of couriers and shipping methods is very good, and prices are absolutely fair.
Once again my parcel has been forwarded to me very quickly: this time less than one hour after I made the payment (confirmed by the courier tracking).
Finally, I have been kept informed of the progress of my parcel, from when it was received by forward2me to when it was handed over the courier, but without clogging my inbox with redundant or irrelevant information.

Khalid AlRafaa
31 August 2019

KA
Very Excellent delivery and good communicating people.

Barbara North
31 August 2019

BN
Excellent service, good coomunication throughout each step.

Phil Galletta
31 August 2019

PG
Easy to use site, prompt notifications ..

David Morató
30 August 2019

DM
Good service and fast shipping.

Dut Majak
30 August 2019

DM
this service is excellent and the shipment is very fast as well

Mihai Pavaloaia
29 August 2019

MP
Great service. Fast shipment. Clear updates. OK prices. Keep in mind to substitute their phone number when using your new address.

Verified Customer
29 August 2019

VC
Yes i would use their service again but only with the uk address because there is only one shipping option with the german address. i used the german one for one time and price was a bit expensive but dhl shipping service was perfect and on time. Anyway thank you forward2me for the service

Verified Customer
28 August 2019

VC
Everything ok: good delivery times, items well packaged, ...

Verified Customer
28 August 2019

VC
I’m so glad this exists! They were very communicative and expedient, and I would definitely use this service in the future.

Verified Customer
27 August 2019

VC
Great service; all was good! No doubt, will deal with they again! Thank you very much!

Verified Customer
27 August 2019

VC
Very fast!

Sim
27 August 2019

S
Great. Easy to use and value for money. Great customer service

KARTHIGA karalasingham
27 August 2019

KK
very fast response to queries

Mark Diliban Samuel
27 August 2019

MDS
Good service

Verified Customer
26 August 2019

VC
Forward2me updates were informative and to the point.
On-line access to update missing info was easy to use.
On-line access to update missing info was easy to use.

Martin Heuberger
26 August 2019

MH
Top top top

Verified Customer
26 August 2019

VC
Très Top et rapide

Verified Customer
24 August 2019

VC
I've been using Aramex Shop and Ship for years now. However, forward2me has far surpassed them and my expectations. I received my delivery from the UK to Qatar within 2 days. Additionally, all items were delivered directly to my home. I will no longer be using Aramex Ship and Shop as this service is cheaper, more efficient, quicker and delivers goods to my home; I couldn't ask for a better service.

Valentin RENE OGIER
23 August 2019

VRO
Très bon service, l’équipe commerciale est très agréable et répond rapidement par e-mail, le support téléphonique est également très agréable. Merci à eux pour la qualité de leurs services.

Verified Customer
23 August 2019

VC
Yes, I would buy from them again because they are serious and fast.A reliable service.

Verified Customer
23 August 2019

VC
Superior service! Super fast!

Verified Customer
22 August 2019

VC
Quick delivery

Jessica
22 August 2019

J
Great service! Thank you, Matt, for preparing my package!

Verified Customer
22 August 2019

VC
It’s perfect! Good informations, fast, not too expensive.

PONLASIT HANANURAK
22 August 2019

PH
Friendly service, shipment is handle with care and on time arrival. Next time I'll use "forward2me".

Verified Customer
22 August 2019

VC
It was an easy, quick, and reliable service. I like how they give different delivery and price options. I would definitely use again.

Verified Customer
21 August 2019

VC
Очень быстрая доставка. Хорошая поддержка в чате и по эл. почте

John Davies
21 August 2019

JD
Excellent service from start to finish. Parcel arrived in 2 days from the UK to Cyprus.

Verified Customer
21 August 2019

VC
Not possible to consolidate packages online. No online chat or help feature either. So, had to ship two books as two separate packages!! Total waste of money. Will not use again.

Verified Customer
20 August 2019

VC
I've used forward2me for several years now and have always received excellent service. I wouldn't use anyone else.

Grigorios Katsis
20 August 2019

GK
I am very satisfied with the service provided. Fast shipping and very accurate communication. I will definitely use it again

Verified Customer
20 August 2019

VC
The service was good. It provided shipping options and was relatively quick to deliver to the USA. Paying for service was easy. Paying for local shipping, VAT, and International shipping plus the forward2me value added charge was in no way inexpensive but I did get them item I needed from the only source i could find... so we'll call that a win. Would use the service again if the same situation happened.

Verified Customer
19 August 2019

VC
They are fast. Website tells you exactly what the status is of your parcel.

Verified Customer
19 August 2019

VC
A very good service with a fast sending.
But the service is a little bit expensive. For a paket with three litle lighters 25 Euro. But this was the option with tracking via Dhl express.
But the service is a little bit expensive. For a paket with three litle lighters 25 Euro. But this was the option with tracking via Dhl express.