customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Luis Ruiz Negrillo
02 January 2014
DHL Economy Select
LRN
Very good service
Thank you for taking the time to leave your feedback, we really appreciate it.<br/><br/>It's great to hear that you liked our standard of service and we hope you will come back and use us to forward your parcels very soon.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet Grundy<br/>Director
Nikolaos Pavlopoulos
02 January 2014
DHL Express Worldwide
NP
service is excellent albeit a bit pricey.
Many thanks for your feedback, it's really appreciated.<br/><br/>The price your paying is to have a UK address to receive and look after your parcels before shipping to your destination address.<br/>We take special care of it, package it securely for international shipping (usually reducing the size to get rid of the excess space that is usually in there with most deliveries in the UK and therefore reducing your shipping costs), prepare the export paperwork and track the shipment until it's delivered to your door.<br/>If for any reason, there are any issues or delays we take care of all these for you.<br/><br/>Hope this all helps and we look forward to looking after more parcels for you very soon.<br/><br/>Kind Regards,<br/>Janet Grundy<br/>Director
Kevin Parkinson
01 January 2014
DHL Express Worldwide
KP
Very fast delivery
Many thanks for taking the time to leave your feedback, it's much appreciated.<br/><br/>Great to hear that you liked our very fast delivery and we hope you'll allow us to look after your parcels again very soon.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet Grundy<br/>Director
Halvard Woxholt
01 January 2014
DHL Economy Select
HW
Painless service!
Many thanks for leaving your feedback - really good to hear that you thought our service was pain free and we hope that you'll use our services again, very soon .<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet Grundy<br/>Director
Geoff Cuthbert
01 January 2014
DHL Express Worldwide
GC
I ordered a gift 2 weeks before Christmas and it was received by Forward2me and delivered to my address in New Zealand ready for Christmas day. Fantastic service!
Many thanks for leaving your feedback, we really appreciate it.<br/><br/>That's really great to hear that you enjoyed our services and we hope you'll take advantage of them again very soon.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet Grundy<br/>Director
Daniel Lopes
01 January 2014
DHL Express Worldwide
DL
Great service. Very fast shipping to Portugal, and customer service was always available to answer any doubts I would have.
Many thanks for taking the time to leave your feedback, it's much appreciated.<br/><br/>We look forward to looking after more parcels for you and shipping them securely to your destination address.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet
Isabel Henniger
01 January 2014
DHL Express Worldwide
IH
I thought the service quite good, if a bit slow (though it was the last week of December, which may have been one reason for the delay). The package arrived safely and I was pleased to receive it. However, the cost was so huge that I don't expect to use the service again very often. The CD cost £12. Forward2me charged me £25 to send on the package and the taxes on arrival in Canada were about £7. A very expensive CD! The main problem I have with the service is that one cannot judge the cost of forwarding before one asks the merchant to send the goods to forward2Me.
Many thanks for leaving your feedback, it's much appreciated.<br/><br/>We're sorry to hear that the service was a bit slow but it sounds your shipment has been caught up in the public holidays.<br/>Lots of our customers shop at many retailers, we consolidate them in 1 parcel and them ship them out. So for example if you had ordered, say a watch, a CD, a pen,a pair of gloves, a phone cover, there's a good chance that they could all have been shipped for the same price or not much more than you paid for one CD. This is because couriers determine their pricing on the nearest half kg volume.<br/>All our prices are completely transparent on our pricing page www.forward2me.com/pricing. If you are thinking of making another purchase and would like to know the shipping costs before you buy, please feel free to use the pricing page or contact us and we can provide you with a quote.<br/>Hope this all helps and we look forward to looking after your parcels once again very soon.<br/><br/>Kind Regards,<br/>Janet Grundy<br/>Director
Aaron Grech / Gerald Bostock
01 January 2014
DHL Express Worldwide
AG
I have nothing but praise for Forward2Me. They consolidated several purchases, packed them incredibly well and sent them the same day with DHL. I received it the next working day, it is simply incredible. Considering several Uk and European outlets (including on e-bay) charge a hefty premium for overseas shipping and sometimes fail to package the items well, Forward2Me is my preferred option. Had the misfortune of trying a local mail forwarding company (SendOn - MaltaPost) and they were a complete disaster, misplacing and damaging my package. Above all, Forward2Me are a pleasure to deal with, replying instantly and courteously to all inquiries. Highly recommended!
Many thanks for all your kind comments.<br/><br/>We pride ourselves on taking great care of your parcels and want to provide a reliable, value for money service to our customers.<br/><br/>It's great to hear your comments and this will spur us on to continue with the service we provide.<br/><br/>Kind Regards,<br/>Tracy.
Unverified Customer
01 January 2014
Unknown Shipment Details
I am very pleased with the forward2me service and the help they provided with the return of an item to repair. Amazing service and great support. Love it
Many thanks for providing us with your feedback.<br/><br/>We're so pleased to hear that our service lived up to expectations and that we were able to help you return your item.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Joao Miguel Carvalho
01 January 2014
DHL Economy Select
JMC
Delivery fast and carefull. Fantastic, it really works!!! Thank's
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really happy to hear that you think our service is fantastic. <br/><br/>Hope to help you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Alix Burnett
01 January 2014
DHL Express Worldwide
AB
Professional and efficient as always.
Many thanks for providing us with your comments.<br/><br/>It's great to hear that you we have provided you with an efficient and professional service.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
KONSTANTINOS PETROPOULOS
01 January 2014
DHL Express Worldwide
KP
Good service chick delivery.
Many thanks for your kind comments.<br/><br/>Great to hear we provided you with good service and quick delivery.<br/><br/>Kind Regards,<br/>Tracy.
Jennifer Mees-Boger
01 January 2014
DHL Express Worldwide
JM
I liked it. It worked well. The service justified the cost.
Many thanks for providing us with your feedback.<br/><br/>We're really pleased you liked our service and found that it was value for money.<br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Keiran Yome
31 December 2013
DHL Express Worldwide
KY
Good service and easy to contact
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased that we have provided you with a good service.<br/><br/>Kind Regards,<br/>Tracy.
Ian Tirchett
31 December 2013
DHL Express Worldwide
IT
Extremely fast!! Well done!!
Many thanks for providing us with your feedback.<br/><br/>We're really pleased that you were happy with the speed your shipment was delivered.<br/><br/>Kind Regards,<br/>Tracy.
Marko Timonen
31 December 2013
DHL Economy Select
MT
Excellent service and fast delivery with reasonable price.
Many thanks for your kind comments.<br/><br/>We're really pleased you are happy with our services.<br/><br/>Look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Oliver Collyer
31 December 2013
DHL Express Worldwide
OC
These guys deserve to be successful - it's been a faultless service so far. Quick to notify when items arrive, fast to pack and despatch but most importantly they are very responsive and polite when you need to communicate, for example to request combining some shipments or to help with a return.
I've probably had over a dozen items shipped here to Istanbul in the last couple of months and I haven't had a problem with any of them.
Yes, you pay a premium for using DHL but next day delivery from the UK to Istanbul is impressive. It becomes literally two days to order stuff from the UK, one day to ship to forward2me another to get it forwarded over here.
Thumbs up from me, I can see myself using this service for years to come. A great example of a simple service done right with no hassles.
I've probably had over a dozen items shipped here to Istanbul in the last couple of months and I haven't had a problem with any of them.
Yes, you pay a premium for using DHL but next day delivery from the UK to Istanbul is impressive. It becomes literally two days to order stuff from the UK, one day to ship to forward2me another to get it forwarded over here.
Thumbs up from me, I can see myself using this service for years to come. A great example of a simple service done right with no hassles.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased that our service lives up to all your expectations. We look forward to receiving many more parcels in the future.<br/><br/>Kind Regards,<br/>Tracy.
inna angelidou
31 December 2013
TNT Economy Express
IA
very attentive, fast, good quality of service.
Many thanks for providing us with your feedback.<br/><br/>We're so glad we have provided you with an attentive, fast and quality service.<br/><br/>We hope to ship more parcels for you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Hank Lii
31 December 2013
DHL Express Worldwide
HL
Great service. Prices much better than standard courier that i would have had to use if i did not have forward2me. Will reuse in future. Thanks.
Many thanks for your kind comments.<br/><br/>We're really happy to hear that you are looking to use our services again.<br/><br/>Kind Regards,<br/>Tracy.
Jose Cerdeira
30 December 2013
DHL Express Worldwide
JC
Once again excellent. Notified on friday, posted the same day and delivered by DHL the following monday!
Many thanks for providing us with your feedback, this is really important to us.<br/><br/>We're really pleased that we have provided you with a quick and efficient service.<br/><br/>Kind Regards,<br/>Tracy.
Arni Möller
30 December 2013
DHL Express Worldwide
AM
Ótrúlega einfalt í framkvæmd og allt gekk hratt og vel fyrir sig. Frábær þjónusta!
Takk, takk
Árni
Takk, takk
Árni
Many thanks for your kind comments.<br/><br/>We're really pleased that you have found our service simple and easy to use.<br/><br/>Kind Regards,<br/>Tracy.
Renald Dalli
28 December 2013
forward2me basic
RD
As always, excellent fast service especially seeing that the same quality level is being given in this busy festive season. Thanks!
Many thanks for your kind comments.<br/><br/>We're so pleased that you have found our service fast and efficient.<br/><br/>We look forward to shipping your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Christos Pantazis
28 December 2013
DHL Express Worldwide
CP
Very fast great packing this guys are professionals.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>It's great to hear that you are happy with our services.<br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Clive Crompton
28 December 2013
DHL Express Worldwide
CC
Excellent communication/service.. Parcel received in South Africa in good order, thank you
Many thanks for providing us with your feedback.<br/><br/>We really pleased that you have found our service and communication excellent.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Panagiotis Bastas
27 December 2013
DHL Economy Select
PB
Excellent service. A bit expensive, but totally delivers when you need something unreachable due to shipping reasons.
Many thanks for providing your comments.<br/><br/>We're really pleased that we have provided you with an excellent service.<br/><br/>The service we provide is a premium,tracked, door to door service with DHL. If you prefer to use a our standard mail option with no tracking or delivery guarantees please let us know next time you ship and we can check if your parcel qualifies for this service.<br/><br/>Kind Regards,<br/>Tracy.
Ferreira Duarte
26 December 2013
DHL Express Worldwide
FD
For an excellent the shipping prices must be in euros, everything else wss excellent.
Many thanks for providing us with your comments.<br/><br/>We'd be more than happy to help you convert your shipping price into Euros in the future. Just let us know if you need assistance with this.<br/><br/>Kind Regards,<br/>Tracy.
Megan Crocker
26 December 2013
DHL Express Worldwide
MC
Overall I was very pleased with this service. Everything was done very quickly and efficiently. My only complaint would be that it is a little pricey, but I will continue to use forward2me in the future.
Many thanks for taking time to provide us with your feedback, this is really important to us to enable us to continue to improve our services.<br/><br/>We're really pleased that you are happy overall with our services. We ship the main of our parcels through DHL's premium, tracked, door to door service if you prefer a cheaper service such as Royal Mail with no tracking or delivery guarantees in the future please let us know and we can have a look this for you.<br/><br/>Kind Regards,<br/>Tracy.
Charles Bajada
25 December 2013
DHL Express Worldwide
CB
Great service as always. Many thanks.
Many thanks for providing us with your feedback this is very important to us.<br/><br/>We're really pleased that we continue to provide you with a great service.<br/><br/>Look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Pedro Almeida
25 December 2013
DHL Express Worldwide
PA
Not much to say, other than excellent!
Many thanks for your kind comments.<br/><br/>We're really happy to hear that we have provided you with an excellent service.<br/><br/>We hope to receive more parcels for you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Ekaterina Stadnichenko
24 December 2013
DHL Express Worldwide
ES
Received notification from forward2me before the courier company even noticified me that the parcel had been delivered. It arrived here on the other side of the world within matter of days!
Many thanks for providing us with your feedback this is very important to us.<br/><br/>We're really pleased we that we have provided you with a speedy efficient service.<br/><br/>Hope to be of service to you again soon.<br/><br/>Kind Regards,<br/>Tracy.
olga lazaridou
24 December 2013
DHL Express Worldwide
OL
Extremely fast delivery,professional service,really kind representatives!!!
Many thanks for your kind comments.<br/><br/>We're really happy that we have provided you with a great service.<br/><br/>Kind Regards,<br/>Tracy.
René Conard
24 December 2013
DHL Economy Select
RC
Great service, very helpful people!!
Will use again
Will use again
Many thanks for providing us with your feedback.<br/><br/>We're really pleased you found our service helpful and that you will use us to ship your parcels again.<br/><br/>Kind Regards,<br/>Tracy.
nikolaos granitsas
24 December 2013
DHL Economy Select
NG
it is my 2 transaction and in both of them everything worked as a clock. Also, the DHL has an amazing good service
Many thanks for letting us know that you have been happy with our service.<br/><br/>We're really pleased everything has worked well for you.<br/><br/>Kind Regards,<br/>Tracy.
Mikael Niva
23 December 2013
DHL Express Worldwide
MN
Super fast shipping. Good communication by email. A+++
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We are really pleased that you were happy with our transit times and communication.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Meg Elliott
23 December 2013
DHL Express Worldwide
ME
Quick, easy, did exactly as requested.
Many thanks for providing your feedback regarding our service.<br/><br/>We're really pleased that you found our service quick and easy to use.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Rafel Akushali
23 December 2013
DHL Economy Select
RA
Excellent service, will use again
Many thanks for your taking time to let us know what you think of our service.<br/><br/>We're so glad you are looking to use our service again.<br/><br/>Kind Regards,<br/>Tracy.
Pavlos Stavridis
22 December 2013
DHL Express Worldwide
PS
very vast and reliable, you are the best...
Many thanks for taking time to provide us your feedback.<br/><br/>We are so pleased that you have found our service reliable and hope to receive more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Michiel Hoogeboom
21 December 2013
DHL Economy Select
MH
Everything went smoothly. From the eBay seller sending the package to my forwarding address until the moment the package was delivered at my home. I really like the comprehensive tracking facilities offered by DHL whom you partnered with. Keep up the good work. I have just paid for another package a few days ago, so I can't wait for it to arrive.
Many thanks for providing us with your feedback this is very important to us.<br/><br/>We're really pleased you are happy with all aspects of our service especially the premium, tracked, door to door service offered by DHL.<br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
cosimo de angelis
21 December 2013
DHL Express Worldwide
CDA
five star plus
Thanks for your positive comment.<br/><br/>We aim to offer our customers a very high level of service and it's great when this is appreciated. <br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary
Godfrey Tan
21 December 2013
DHL Express Worldwide
GT
Very good customer service.
GT
Very good customer service. Delivery was fast, item well packed. Overall excellent.
Many thanks for your kind comments.<br/><br/>We're pleased that you found our customer service very good and that your item arrived quickly and well packed.<br/><br/>We hope to be able to help you with more shipments in the future.<br/><br/>Kind regards, <br/>Hilary
nenad kosanovic
20 December 2013
DHL Express Worldwide
NK
disapointed sevice,lack of cooperation
Jamie Pedersen
20 December 2013
DHL Economy Select
JP
It was great. Though I felt it was a little expensive
Lynn Bramley
20 December 2013
DHL Economy Select
LB
Delivery took seven days longer than expected as the parcel was sent via road rather than air freight as expected and paid for. The staff were excellent in dealing with the delay and helped get the parcel delivered as soon as possible.
Stefanie Hutter
20 December 2013
DHL Economy Select
SH
Merry Christmas!
Thanks for taking the time to feedback to us.<br/><br/>And a Merry Christmas to you too!<br/><br/>Have a Happy New Year!<br/><br/>We hope to hear from you again in 2014.<br/><br/>Kind regards, <br/>Hilary
Jan Petter Dragerengen
19 December 2013
DHL Express Worldwide
JPD
Fast service!
Thank You for leaving us your feedback.<br/><br/>It's great that you were pleased with the speed of the service offered. We hope you will ship more parcels with us in the future.<br/><br/>Kind regards, <br/>Hilary
RONIS HADJI-STYLIANOU
19 December 2013
DHL Express Worldwide
RH
Excellent and efficient service. The only suggestion I have is for greater choice of courier method (eg DHL economy) and the ability to electronically instruct to hold packages for grouping and forwarding every fortnight for instance.
Flavio Piccioni
18 December 2013
DHL Economy Select
FP
Little expensive, but great service. Really fast!
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt our service was great and fast. <br/><br/>However, we are sorry you felt the price was a little expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope we can help you with any future shipments.<br/><br/>Kind regards, <br/>Hilary.
Carlos Martins
18 December 2013
DHL Express Worldwide
CM
Amazing service. :)
Many thanks for your kind comment.<br/><br/>We're pleased you think we offer our customers an amazing service.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
KATERINA DEMETRIOU
17 December 2013
DHL Express Worldwide
KD
Excellent service. Keep up the good work.
Thanks for leaving us your feedback.<br/><br/>It's great to be able to offer you an excellent service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
mario marques
17 December 2013
DHL Economy Select
MM
very fast... I have received my item less than 48 hours after payment
Thanks for your comments - your feedback is important to us.<br/><br/>We're pleased that your shipment arrived quickly.<br/><br/>Hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.