customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.753928028383%
4
2.477192093259%
3
1.0263558033452%
2
0.65889508362899%
1
1.7612772427775%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
HB
First off, its not a Honda car part, it is intended for a Honda motor cycle. The part arrived in reasonable time, no damage. Given the small size of the part box (3in by 3in by 3in and low weight the shipping charges seem quite high. I have recently received a package from UK, more of a rectangle than a cube, with low weight for about 9 pounds not 30 some odd. Threading through the web site to determine approximate shipping charges in advance of authorizing shipping was a bit tedious.
Unknown Country
UPS Express Saver
RH
思ったより早く荷物を受け取れたので良かったです。梱包も問題ありませんでした。また利用します。
Unknown Country
UPS Express Saver
KB
Great experience! Bought 3 roman shades for a fraction of US prices and delivery was easy. About $80 to US fully insured. Would use again!
Unknown Country
UPS Standard Single
CC
Francamente viste le tante recensioni positive mi aspettavo qualcosa di più. Ho dovuto aspettare 5 giorni al fine di "ottimizzare" il mio pacco e in più mi era stato contato per errore un pacco in più. Mi hanno detto che era a causa di un nuovo assunto e si sono scusati. E poi ho trovato un po' ingannevoli le tariffe; premetto che essendo la prima volta ed essendo tutto scritto in inglese, sono io che ho capito male. Ad esempio l'IVA da aggiugere alla fine e il calcolo del volume piuttosto che del peso rende davvero difficile stimare il costo finale. Personalemente ho pagato uno sproposito. Se mi fossi fassa spedire direttamente dai venditori non avrei speso di più e sicuramente sarebbero arrivati prima i pacchi. A parte cio' il servizio clienti risponde tempestivamente e in maniera esaustiva e il pacco é arrivato in 3 giorni lavorativi ed era imballato benissimo!
Unknown Country
DHL Express Worldwide
SL
Great service!
Unknown Country
UPS Standard Single
RG
Outstanding experience. Any problem at all.
Unknown Country
DHL Economy Select
MH
Buying a few pairs of shoes on eBay UK can be quite challenging if you want the purchases to be sent to mainland Europe. But not anymore ! Here comes Forward2Me with their excellent services. Using DHL my purchases were delivered safe and sound to my home. Another happy returning customer :).
Unknown Country
DHL Economy Select
MCS
Prima esperienza. Corriere DHL ha impiegato 4 giorni e non 3 come patuito. Avrei pagato meno chidendo spedizione in 5 giorni. Costoso perchè non sapevo che fino ai 3 Kg il costo di spedizione è lo stesso. Meglio specificare prima. Ma il servizio Forwar2me è fantastico. Lo userò ancora sicuramente!!!
Unknown Country
DHL Express Worldwide
AF
Great friendly service. Would make us of the service again. Just think it is silly that someone else is not allowed to pay without consent if a parcel is in a different name. What if my daughter who is overseas uses your services to send me a gift for my birthday in which case her details will be for billing and mine for receiver-we both first need to submit consent email etc in order for the parcel to be delivered. I find that silly because there is no point in me receiving say a gift but I have to pay for it via my card to prevent delays. Otherwise lovely service :)
Unknown Country
DHL Express Worldwide
A
The team is great and was always on hand to answer my queries.
My packages were consolidated and repacked very well and arrived at my doorstep in less than a week!
Unknown Country
DPD Classic
NE
Great Service. Everything was ok. Fast shipping.
Unknown Country
DPD Classic
JB
Excellent service. But the quote needs to be more explicit about all the extra costs.
Very reliable. Thank you for a job well done.
Unknown Country
UPS Express Saver
HVR
Great service. Worked like a charm. Will be using Forward2me again!
Thanks!
Unknown Country
DHL Express Worldwide
ME
good
Unknown Country
UPS Express Saver
IR
the shipment fee is very high, it might be higher than the cost of the item itself
forward2me
Hi, I'm sorry to hear that you have found our service expensive, we do work with our couriers on a regular basis to ensure that our customers are receiving a value for money service.  We do pride ourselves on providing a premium, fully tracked door to door delivery service where possible and offer a combine and repack service so our customers obtain maximum value for shipping.   We hope that you will consider using our services again and if you would like to contact our customer care team at info@forward2me.com they will be happy to assist  you with obtaining the best shipping price available. Kind Regards, Tracy.
Unknown Country
DHL Express Worldwide
KS
fast
Unknown Country
DPD Air Express
RC
THE SHIPPING SERVICE OF DPD was slow. You cannot find a way to contact DPD. email? no respond.
Unknown Country
DPD Classic
JK
Honestly, I think the service is little too expensive. And I bought stuff from "pet and smoke free homes", but the bundled package arrived and smelled like an Irish pub. (not sure where that happened - forward2me warehouse? courier´s car?) But hey, you wanted honest opinion.
Unknown Country
DHL Economy Select
JD
Ik had verwacht dat het simpel en eenvoudig zou zijn. Wat spullen bestellen in UK en dan in een grote doos naar Nederland. Helaas konden mijn spullen niet in een grote doos volgens forward2me. Uiteindelijk werd alles als een multi piece pakket verstuurd en het is een wonder dat alles hier is gekomen omdat op een deel van mijn pakketjes niet de juiste woonplaats stond vermeld. Oosterwolde is niet hetzelfde als Oosterbeek?. Ook was het verzenden ruim 2 keer zo duur als verwacht.
Unknown Country
DHL Express Worldwide
MH
Ich bin begeistert. Ich kann es nur empfehlen
Unknown Country
DHL Express Worldwide
FH
Alles Super geklappt, vor allem Schnell.
Habe UK Dots bei amazon bestellt, die Abwicklung über forward2me ist sehr einfach und sehr gut!
Unknown Country
DHL Express Worldwide
RG
Schlechter Service
forward2me
Hi, I'm really sorry to hear that you have received bad service from forward2me, we would really like to know the reason for this, if you could contact our customer care team at info@forward2me.com we can look to see how we can resolve this issue.  We look forward to hearing from you. Regards, Tracy.
Unknown Country
DHL Express Worldwide
TP
I was very pleased with the overall experience. My package arrived sooner than I expected and being able to track was a big help. I will definitely use forward2me again.
Unknown Country
DHL Express Worldwide
NA
I will stop dealing with Forward2me.. unless forced to..hopefully I find someone else.. they give 1 address & then say not really ours.. 3rd wanmy in a week.. from this U.K. Lot.. seems U.K. Is no more. The honest place it was..
forward2me

Many thanks for getting in touch. I am aware of your case and I want to assure you that we are doing everything we can to help understand where your package is. I can assure you that we are most certainly not "thieves" but from the unassigned parcels we have on hold (i.e. no name or account no.) there is nothing that matches the details that you have provided. My colleague has been in touch via email so if you can please continue to work with us we will do all we can. I would also continue to contact the seller as it is looking increasingly likely that we have not received this item.I will stay involved in your case so please continue to communicate with us and we will provide all the support we possibly can. 
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
Unknown Country
DHL Economy Select
MEJ
Fungere super godt!
Unknown Country
UPS Standard Single
G
They are fast and cheap, and they have a lot of couriers to choose from.
Unknown Country
UPS Standard Single
IS
Fast and reliable.
Unknown Country
UPS Standard Single
PV
Serviço de local pickup funciona muito bem. Assim posso fazer compras no ebay mesmo que seja com local pickup. Serviço espetacular.
Unknown Country
DHL Express Worldwide
KH
super schnelle Lieferung, alles top
Unknown Country
DHL Express Worldwide
RH
Super Kundenservice!!!! Schnelle Abwicklung und Versand. Jederzeit wieder.
Unknown Country
UPS Standard Single
EOL
I was unable to order toy to Ireland for my Son for Christmas!
Reigistered paid for toy and got it shipped to address provided. Recieved email it had arrived. I paid shipping costs and recieved goods. Cant thank enough as my Son is going to be so Happy on Christmas. So easy and simple process
Unknown Country
DHL Express Worldwide
JA
Always good with my shipments. And very quick
Unknown Country
UPS Standard Single
ZI
Phone service not too nice but overall reliable and fast service.
Unknown Country
DPD Classic
T
Excellent service.
Unknown Country
DHL Express Worldwide
TB
Good service, quick and ok priced
Unknown Country
DHL Economy Select
MF
Very good service overall. When I was asked to input some costs on the website, the facility did not work and I had to email the information. That was OK but when the parcel arrived the information that I had been asked for was very clear on the original invoice. Other than the frustration of not being able to navigate the website easily, and the time lost in trying to do so, I think the service is very good and I would use it again.
Unknown Country
DHL Express Worldwide
NS
Quick, easy and reliable. I have used the service several times and would happily recommend to others. Can be a bit expensive as courier services are the only option.
Unknown Country
UPS Standard Single
MN
Excellent service, nice and easy to use website. A bit pricey the initial price shown did not include VAT.
Unknown Country
DHL Express Worldwide
GL
5star!!!!!!!
Unknown Country
UPS Express Saver
MK
Always a pleasure to deal with.
Unknown Country
DPD Air Classic
FW
I did not have any contact with DPD and the boots were showing as not delivered. However they had not tried to deliver or left a card and I tried to contact them but had no response. Boots eventually delivered a few days later, but lack of contact was disappointing and worrying
Unknown Country
DHL Economy Select
JH
Always painless service. Never any problems getting goods to Norway.
Thank you very much.
Unknown Country
DHL Express Worldwide
JB
Excellent service, Customer Service was quick to respond when I had questions.
Unknown Country
DHL Economy Select
MJ
Fungerte utmerket
Unknown Country
DHL Express Worldwide
RM
the best service !! ever
Unknown Country
DHL Express Worldwide
M
Blitzlieferung meines Pakets und zuverlässige Abwicklung.
Unknown Country
DHL Economy Select
KJ
Excellent service/Customer support and pricing. No need to look anywhere else.
Unknown Country
UPS Express Saver
MM
Excellent service I have ever come across with.
Unknown Country
TNT Express Non-Docs
YA
Fast and reliable delivery
Unknown Country
DHL Express Worldwide
DS
Quick and efficient service.
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