Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
26 April 2013
Unknown Shipment Details
Many thanks for your wonderful feedback - we really appreciate you taking the time to provide us with such kind comments.<br/><br/>It's great to hear that you feel that we have made giant steps forward. We pride ourselves on providing our customers with a first class service from start to finish.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Forward2me is the best shipping agency that I have ever met. Their customer service is of supreme quality. They are well organised , always very helpful and they do their utmost to see their clients happy. If you use this agency you can rest your mind that your packets will surely come to you very quickly and with no trouble at all.Congratulations, you have made giant steps forward and I can assure you that you are the best. Nobody will compete with you. God bless you.
Julian Potter
26 April 2013
DHL Express Worldwide
Thanks for your kind comments - that's great to hear. <br/><br/>We look forward to helping you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
JP
Great service from beginning to end!!
Christianne Fenech
26 April 2013
forward2me basic
That's really good to hear - thank you very much.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CF
Excellent Service as always!!
Pedro Pereira
26 April 2013
DHL Express Worldwide
That's really great to hear - thank you.<br/><br/>We look forward to you using our amazing service again, in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
PP
Absolutely amazing, super fast!
Fast response to emails.
One of the best services I ever used.
Fast response to emails.
One of the best services I ever used.
Lavinia Ioana Albescu
25 April 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback, and for your kind comments.<br/><br/>We hope to help you out again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
LIA
the service was quick and the communication with the forward2me team was very good
Arpad Bogothy
25 April 2013
DHL Economy Select
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
AB
it was really excellent. thanks :)
GRIGORIOS MIKROULIS
24 April 2013
DHL Economy Select
GM
Very well done, excellent packaging, deserving many thanks.
Many thanks for your feedback, it's really appreciated.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
maurizio demichelis
24 April 2013
DHL Express Worldwide
We have translated your feedback, we hope you don't mind.<br/><br/>'perfect service and fast'.<br/><br/>That's great to hear - thank you.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
MD
servizio perfetto e velocissimo
Vitor Miranda
23 April 2013
DHL Express Worldwide
Thanks for your kind comments - that's great to hear. <br/><br/>We look forward to helping you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
VM
I wanna mention the all the attention and support from the staff of forward2me!
Many Thank´s!
Many Thank´s!
Yngve Rørnes Tucker
23 April 2013
DHL Economy Select
That's really great to hear - many thanks for your feedback, it's important to us. <br/><br/>Kind Regards,<br/><br/>Michelle.
YRT
Great service, excellent price
Carlos Freitas
23 April 2013
DHL Economy Select
Thank you :)<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CF
;-)
Caroline Butler
23 April 2013
DHL Express Worldwide
many thanks for taking the time to provide us with your feedback, it's really appreciated.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CB
excellent service as usual. Staff are very helpful.
Pardip Rai
23 April 2013
DHL Express Worldwide
PR
Great service, items arrived on time, thank you Forward2me Team!
Thanks for your kind comments - that's great to hear. <br/><br/>We look forward to helping you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Erik Bråkenhielm
23 April 2013
DHL Economy Select
That's great to hear that we did a good job for you - thank you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
EB
Good prices, quick service, everything as promised.
Risto Takk
23 April 2013
DHL Express Worldwide
Many thanks for your feedback, it's really appreciated.<br/><br/>It's good to hear that you made use of our personal shopper service and that we provided you with good customer care.<br/><br/>We look forward to shipping to you again, in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
RT
Extremely good customer service. Ordered Nexus 4 using personal shopper service. Shipping was very fast. I'm very satisfied with forward2me.
Peter Daubermann
23 April 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to providing our excellent service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
PD
Excellent service. Thank you!
yean mee goh
23 April 2013
DHL Express Worldwide
That's really great to hear - thank you. <br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind Regards,<br/><br/>Michelle.
YMG
Excellent service as always =)
andrew farrugia
22 April 2013
forward2me basic
Many thanks for taking the time to respond to us - your comments are really appreciated. <br/><br/>Kind regards,<br/><br/>Michelle.
AF
thanks very much
regaurds
andrew farrugia
regaurds
andrew farrugia
GEORGE GKIORTZIS
22 April 2013
DHL Economy Select
Thank you for your feedback - it's great to hear that we did a good job for you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
GG
Excellent service!! Perfect package! thanks
Thomas Rygaard
22 April 2013
DHL Economy Select
That's great to hear - thank you.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
TR
Fast and reliable
Simon Austin
22 April 2013
DHL Express Worldwide
That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
SA
I had quite a large book to be sent to Greece, and it arrived by courier within 4 days, was perfectly packaged, and at a reasonable cost. Very happy doing business with them
Ronan Flynn
22 April 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - it's much appreciated.<br/><br/>When we receive parcels at the distribution centre, one of the checks is the cross referencing of the name and York House number on the parcel and then the parcel is carefully applied to your account. <br/>Once allocated to your account, an invoice for shipping is sent to you, detailing the contents of your parcel. <br/>We have strict processing procedures in place that don't allow the wrong parcel to be allocated to the wrong account.<br/>From the information we have in front of us and the procedures we have in place we can only suggest that the order has may be been picked incorrectly at Zalando.<br/><br/>Please get in touch as we are more than happy to assist with any returns or re-ordering.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director.
RF
There has been a problem with my order, either due to forwardtome or the original sender, ecommerce group Zalando (based in Germany, but with an online store in the UK too).
My order was for a man's green tie, but what arrived was a black leather guess wallet, totally incorrect from what I ordered. I am currently trying to pinpoint the source of this mixup so I can locate the correct item!
The enclosed receipt with my order from Zalando was for the green tie, but the product didn't match. I'm more inclined to think that the mixup occured with forward2me, as Zalando would have likely checked the contents when originally packing the shipment?
My order was for a man's green tie, but what arrived was a black leather guess wallet, totally incorrect from what I ordered. I am currently trying to pinpoint the source of this mixup so I can locate the correct item!
The enclosed receipt with my order from Zalando was for the green tie, but the product didn't match. I'm more inclined to think that the mixup occured with forward2me, as Zalando would have likely checked the contents when originally packing the shipment?
Giselle McKenna
22 April 2013
DHL Express Worldwide
Many thanks for your feedback - it's really important to us.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect.<br/><br/>For future shipments, please feel free to get in touch with us if you require a different/cheaper method of shipping.<br/><br/>Hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
GM
I think the service is very fast and efficient, though only worthwhile if you have many items or an expensive item. It's expensive to get a low-priced item delivered.
Renald Dalli
22 April 2013
forward2me basic
That's great to hear that we did a good job for you - thank you.<br/><br/>We look forward to receiving parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
RD
First time I used the service and was extremely impressed! Parcel arrived just after 1 day I paid for the delivery! Will use forward2me again in the future for sure. Well Done!!!
Pedro Carvalho
22 April 2013
DHL Express Worldwide
Thanks for taking the time to respond to us, we appreciate your comments. It's great to hear that you found the whole process straightforward, although you found the prices a little high.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - however for future shipments if you'd prefer a cheaper/different method of shipping, please get in touch. <br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
PC
The whole payment and delivery was very straightforward and very fast. I'm very satisfied with the service. Maybe the packages prices a just a little to high, but besides that, pretty good. I will use it again.
Michael Velis
22 April 2013
DHL Express Worldwide
Many thanks for your feedback, it's really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a cheaper/different method of shipping for future shipments, then please get in touch. <br/><br/>Kind regards,<br/><br/>Michelle.
MV
Quick, hassle free service with the only drawback being quite a costly way to have goods posted.
natasha vella
22 April 2013
forward2me basic
Thank you for your feedback, it's really appreciated.<br/><br/>We hope we can help you our again in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
NV
Very fast. Thanks
Tanya Hague
21 April 2013
DHL Express Worldwide
It's great to get such great comments - thank you.<br/><br/>We're looking forward to providing you with our great service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
TH
Thank you. Great business and great service - very simple and easy.
Chris Vassiliou
21 April 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We hope we can help you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CV
These guys are brilliAnt. Recieved my package in about 5 days I think to AU. Maybe it was even less.
Matt Smith
20 April 2013
DHL Express Worldwide
Thanks for your kind comments - that's great to hear. <br/><br/>We look forward to helping you out again very soon<br/><br/>Kind regards,<br/><br/>Michelle.
MS
This is an excellent service. They perform just as advertised. I've used forward2me twice now, and they were not only reliable, they also communicated and shipped quickly.
joseph agius
20 April 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JA
G
W
Excellent packing, efficient handling and excellent service.
W
Excellent packing, efficient handling and excellent service.
Stanislav Turyn
20 April 2013
DHL Express Worldwide
ST
Fast service and the shipping cost was pretty much the same as booking directly with the major shipping company.
Many thanks for your feedback - it's really important to us.<br/><br/>We look forward to receiving and shipping parcels to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Peter Roper
20 April 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that you used our personal shopper service.<br/><br/>On our website we have a pricing page, where you are able to enter the weight/dimensions and it will estimate the shipping costs for you. However if you are unsure of the size of the package then please get in touch with our customer services team, who will be more than happy to assist.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
PR
Great. Does exactly what it says on the box, which is all I want. I used the personal shopper service, too. Only potential concern in general is that you don't know for sure how much shipping will be until you come to that bridge. But I'm not sure how you'd solve that issue.
IOANNIS KARAMPETSOS
20 April 2013
DHL Express Worldwide
That's really good to hear that we did a great job for you - thank you for your feedback it's really appreciated.<br/><br/>We hope to be able to help you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
IK
by the time you've got my product i had it the next day, excelent work, thanks a lot!!!
Cody Taylor
20 April 2013
DHL Express Worldwide
That's great to hear - thank you very much.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CT
Best forwarding service around!
Benjamin Le Roux
18 April 2013
DHL Economy Select
That's great to hear - thank you, customer feedback is really important to us.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BLR
Excellent service as always!
Edward Pavia
18 April 2013
forward2me basic
That's great to hear - thank you for your feedback, it's really appreciated.<br/><br/>We look forward to shipping your parcels to you again and providing you with our excellent service.<br/><br/>Kind regards,<br/><br/>Michelle.
EP
I have already posted my comment on their facebook page;however,
I repeat they have an excellent service and am using them again right now.
I repeat they have an excellent service and am using them again right now.
Mohamed Mabrook Ali
18 April 2013
DHL Express Worldwide
MMA
Shipped my package the same day they received it. Excellent service I say, well worth every penny. I will surely use them again.
Thank you for your feedback - it's great to hear that you found our service to be excellent.<br/><br/>We look forward to receiving and shipping parcels to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
leonardo cester
18 April 2013
DHL Express Worldwide
Thank you for your feedback.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
LC
ok
Unverified Customer
18 April 2013
Unknown Shipment Details
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Can communication with custom mer for the best way for resolve problem.
JEROME GUHL
17 April 2013
DHL Economy Select
Great feedback - thank you very much.<br/><br/>We hope we can be of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JG
Great packaging, Fast delivery.
Miguel Fernandes
17 April 2013
DHL Express Worldwide
Many thanks for your great feedback - it's great to hear that we did a good job for you and that you received your Nexus 4.<br/><br/>We look forward to being of service again to you in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
MF
Even after the Nexus 4 went out of stock (on Google), I still decided to wait. Right after Google got the item back in stock, forward2me received it, and the next day was in my hand. I will for sure use this service again, and I recommend it.
Tonny Joost
17 April 2013
DHL Express Worldwide
That's great feedback - thank you, it's really appreciated.<br/><br/>We look forward to helping you out again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
TJ
I'm still amazed hos fast theese people are. Best service around.
Min Harn Lee
17 April 2013
DHL Express Worldwide
Thank you for your feedback - it's really important to us.<br/><br/>It's really great to hear that you found our service to be excellent and reliable.<br/><br/>We look forward to you coming back again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
MHL
Excellent and reliable parcel forwarding service! Will definitely come back again!
josie gatt
16 April 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JG
Very accurate fast delivery and good communication
Konstantinos Kaimakas
16 April 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that we provided you with an excellent service and we look forward to receiving and shipping parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
KK
Excellent service and well priced.In less than 1 hour after they received my parcel (2 Google Nexus 4) they sent me the invoice.22 hours later the parcel was delivered at my door.What else can I say.I will use f2me for my future purchases.
Aleksandrs Pavlenko
15 April 2013
DHL Express Worldwide
That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
AP
dispatched nexus 4 on the same day as they received it! Great service & support. Recommend
Inge-Bo Asplund
15 April 2013
DHL Economy Select
Many thanks for your feedback - it's really appreciated.<br/><br/>We are currently in the process of trying to find a solution for customers who our couriers class as being in a remote area.<br/><br/>We'll be back in touch, once we have any developments in this area.<br/><br/>Kind regards,<br/><br/>Michelle.
IA
The service is really great, but DHL rates more than half the area of the Nordic countries as "remote" which incurs extra costs. An alternative to DHL is badly needed.
Manuel Ribeiro
14 April 2013
DHL Economy Select
Thank you for your feedback - it's really appreciated.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
MR
Good service. This time the shipment was a little slower.
Edwin Balzan
13 April 2013
forward2me basic
That's great to hear - thank you for your feedback.<br/><br/>We look forward to shipping to you in Malta, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
EB
Great service again, next day delivery to Malta items professionally packed too.