Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Bradley Chernyk
19 July 2013
DHL Express Worldwide
Many thanks for providing your feedback, it's very important to us.<br/><br/>For items such as these we are more than happy to provide a service through standard mail.<br/>Please get in touch through the website.<br/><br/>Kind Regards,<br/><br/>Janet.
BC
Very fast at shipping although VERY expensive... At least when you ship a birthday card...
Despina Peglitsi
18 July 2013
DHL Express Worldwide
Many thanks for taking the time to respond - we do appreciate it.<br/><br/>We aim to turn shipments/packages around within 24 hours, so we're really pleased that your seeing the benefits of that.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
DP
As soon as the package was received by forward2me, they informed me immediately and as soon as I paid for the shipping costs, they posted the parcel to me straight away. Very good work, keep it up!!!
Ruza Duran
17 July 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - your views are important to us.<br/><br/>We're really pleased that you are happy with our fast transit times but we're sorry to hear that you're not happy with your cardigan<br/>If you need any assistance with choosing retailers for future purchases or if we can help in any way to return this to the retailer we are more than happy to assist.<br/><br/>Hope this helps. Have a great week.<br/><br/>Kind Regards,<br/><br/>Janet.
RD
Delivery was quick. Although the quality of the cardigans was poor, even though the size 8 tag was correct on the garment, the arm length and diameter was extremely large. I'm very disappointed in the product X
Khairul Anuar Abdul Rahman
17 July 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - it's really important to us.<br/><br/>We're really pleased that your happy with our fast delivery times. Our packaging team take great pride in the job that they do so we're really pleased that you're seeing the benefits of that.<br/><br/>Have a great week and we look forward to taking care of more of your parcels very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
KAA
Very fast delivery and item has been packaged accordingly to avoid damages during shipping
Shelton Moore
17 July 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - we really appreciate it.<br/><br/>Thanks for the great comments and we look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
SM
Works great. I get my order faster than local UPS.
Sean Nesbitt
17 July 2013
DHL Express Worldwide
SN
Useful company. Helped me get a hard to find item, however I felt it was a little overpriced having ordered from the uk before.
Many thanks for your comments and taking the time to feedback to us, we really appreciate it.<br/><br/>We're really pleased that we've been able to assist in getting a hard to find product to your door.<br/>We pride ourselves on our customer services and very fast transit times. We are also ready to provide any support until the parcel reaches your door and you are happy with the service.<br/>If you can provide details of a company that provides exactly the same level of service we are more than happy to provide a price match.<br/><br/>Hope this all helps and we look forward to taking care of more of your parcels very soon.<br/><br/>Have a great week.<br/>Kind Regards,<br/><br/>Janet.
Anthea Woodcock
17 July 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us.<br/><br/>We're really pleased that you think that we provide a wonderful service and that you are happy to recommend to others.<br/><br/>Have a great week!<br/><br/>Kind Regards,<br/><br/>Tracy
AW
Wonderful service; very efficient and easy to use. I would happily recommend to others.
Antonios Galagalas
16 July 2013
DHL Economy Select
Many thanks for taking the time to feedback to us - we really appreciate it.<br/><br/>Please contact us for your next shipment and then we can offer you other shipping methods. <br/>The intention is for you to be able to choose the service when we receive your parcel but we are not quite there with the development on the website that's required..<br/><br/>We look forward to taking care of your next shipment and offering other shipping methods if required.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy
AG
The original shipping cost was quite expensive.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try to find cheaper intermediate shipping company.
Thanks for the good cooperation.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try to find cheaper intermediate shipping company.
Thanks for the good cooperation.
patrick pavlik
16 July 2013
DHL Economy Select
Many thanks for taking the time to respond - we are so pleased you are happy with the service we provide.<br/>We look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy<br/><br/>Tracy Thornton
PP
Fast service nice to deal with !
Olga Schaefer
15 July 2013
DHL Economy Select
Many thanks for taking the time to respond - we really appreciate your feedback.<br/>We are really pleased that you are happy with the handling and speed of the shipping of your parcel.<br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future, then please get in touch. <br/>We hope this helps and that you will continue to use forward2me. <br/><br/>Kind regards,<br/>Tracy<br/><br/>Tracy Thornton
OS
Very good and serious service. Fast. Freight and handling costs a bit to high.
Pedro Lemos
15 July 2013
DHL Economy Select
Many thanks for taking the time to respond - we really appreciate your feedback.<br/>We are pleased that you find our shipping service fast and easy to use. <br/>We look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy<br/><br/>Tracy Thornton
PL
Fast and easy
Manuel Costa
15 July 2013
DHL Economy Select
Many thanks for taking the time to respond - we really appreciate your feedback.<br/>We're really pleased that you've enjoyed our fast and accurate shipping.<br/>We look forward to helping you again soon.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy
MC
Fast and acurate
Trevor Roberts
15 July 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - it's much appreciated.<br/><br/>We're really sorry that you feel our prices are too high. We are more than happy to offer standard mail with no guarantees as an alternative shipping method to our DHL door to door, tracked premium service.<br/><br/>We do have plans to make other shipping options available on the site but our developers are not quite there yet.<br/><br/>Please feel free to contact us through the website to ask for other shipping options when you are shipping your parcels - our team are more than happy to help.<br/><br/>Have a great weekend,<br/>Kind Regards,<br/><br/>Janet
TR
The service is good but we would only use this service again if we were desperate as the cost of shipping is far too high.
If we had a choice we would have had the articles sent by normal air mail with recorded delivery. We realise you need to make a profit and can't just provide a free service so we are perfectly willing to pay a fee for the service but the overall charges are way, way too high.
Thank you
Trevor
If we had a choice we would have had the articles sent by normal air mail with recorded delivery. We realise you need to make a profit and can't just provide a free service so we are perfectly willing to pay a fee for the service but the overall charges are way, way too high.
Thank you
Trevor
Alex Knight-Mattingly
13 July 2013
DHL Express Worldwide
Thanks for your kind comments - they're really appreciated.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
AK
Outstanding and reliable service - would definitely recommend!
Unverified Customer
13 July 2013
Unknown Shipment Details
Many thanks for your feedback and for your kind comments.<br/>We're really pleased to hear that you're happy with the service we provide and we'll look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James
Second time I've used forward2me - would not hesitate to use again! Had my items sent via snail mail to reduce the cost - thanks for facilitating the request. I'll be back :-)
Jay Clarke
13 July 2013
DHL Express Worldwide
Many thanks for your feedback - we appreciate your comments. <br/>We're pleased that you find our service easy to use and we hope to be able to help you again in the near future.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
JC
It is great to be able to easy purchase items from stores that don't send internationally and get them send to my forwarding address then to me with duch ease . Very happy
Petronella Bajada
12 July 2013
forward2me basic
Many thanks for taking the time to leave us with your feedback - we really appreciate your kind comments. We're really pleased to hear your views and we are delighted that you are a happy customer.<br/>Have a great weekend and we'll look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James
PB
Many thanks go to Forward 2Me for their quick and efficient service. Many thanks go also to them because they are always ready to help you. To communicate with them is very easy because they do not let you wait for days in order to answer any query that you might have. Really very good service. I recommend them to everybody. Many thanks.
Cyrille Demaret
12 July 2013
DHL Express Worldwide
Thanks for your feedback - it's much appreciated.<br/>Kind Regards,<br/><br/>James
CD
No problem, quick delivery
Daniel Li
12 July 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>We're delighted to hear that you were happy with our service and we hope to be able to ship to you again in the near future.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>James
DL
Amazing, efficient and polite customer service, fast ship out, well packed.
Fook Chong
12 July 2013
DHL Express Worldwide
Many thanks for your feedback.<br/>For any future shipments we're more than happy to provide you with a quotation before shipping. If you get in touch and provide us with the weight and dimensions of your item we'll be able to give you an accurate quote.<br/>Hope this helps and we'll look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
FC
Excellent service and very fast delivery. Would have been good if delivery cost can be estimated more accurately.
Ruediger Bruss
11 July 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James
RB
Again, excellent service. Very fast shipment and everything in perfect order. Highly recommended.
Unverified Customer
11 July 2013
Unknown Shipment Details
Many thanks for your kind comments and for taking the time to leave us with your feedback.<br/>We're pleased to hear that you were happy with the service that we provided and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Great service and customer care! I have only words of praise for forward2me :)
Well Done!!
Well Done!!
Srdjan Knezevic
11 July 2013
DHL Express Worldwide
Many thanks for your feedback, we've translated this to;<br/>"DHL literally today for tomorrow!"<br/>We're really pleased that you got a speedy delivery with our service and this is the service we expect our customers to receive. We hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
SK
DHL bukvalno danas za sutra!
Jason Chen
11 July 2013
DHL Express Worldwide
Thanks for your feedback.<br/>We're pleased to hear that you were happy with the service that we provided and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
JC
Got delivery with in three business day. the price is reasonable. will use next time.
Malcolm Scerri
11 July 2013
forward2me basic
MS
Good service and fast delivery
Thanks for your kind comments - we really appreciate your feedback.<br/>Have a great day.<br/>Kind Regards,<br/><br/>James
Jacky Yick
10 July 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback.<br/>We ship the majority of our shipments through DHL's premium, door to door, fully tracked service to provide our customers with a service they expect. If you would like us to look into different shipping options we're more than happy to do this for you.<br/>We hope this helps and that you'll continue to use forward2me.<br/>Kind Regards,<br/><br/>James
JY
It was a great experience, but would be better if there was more delivery options, since I really don't need next day delivery on my products.
Sarah Bromley
10 July 2013
DHL Express Worldwide
Thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/>We're delighted to heard that you found our system made it easy for you and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
SB
Very easy and prompt service I was really happy with the result and amazed at how easy your system made it to shop online and get delivery to Australia from websites that only post to the UK. Thanks again, Sarah
harley truong
10 July 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - we really appreciate your kind comments. We do offer a personal shopper service if you experience problems making purchases from the UK - please get in touch if you would like any more information on our services.<br/>We hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
HT
Excellent service and prompt communication. Just like having a cousin overseas who can buy you stuff.
Unverified Customer
09 July 2013
Unknown Shipment Details
Thanks for your feedback - we really appreciate your comments.<br/>Kind Regards,<br/><br/>James
a painless way to get goods shipped to Australia!
Unverified Customer
09 July 2013
Unknown Shipment Details
Many thanks for your feedback and for your comments.<br/>We use DHL's premium, door to door, fully tracked service for most of our shipments to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future, then please get in touch and we'll be more than happy to look into other options for you.<br/>We hope this helps and that you will continue to use forward2me. <br/>Kind regards,<br/><br/>James
Service excellent as always just shipping with fedex a bit pricy perhaps cheaper alternitives
Annika Buehrmann
08 July 2013
DHL Express Worldwide
AB
Service very easy to use (setting up the account and using the address) and extremely prompt. The delivery from the UK to Germany was quicker than many inner-German deliveries.
Many thanks for your feedback. We're really pleased to hear that you found our services easy to use and that you received your shipment in good time.<br/>We hope to be able to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
Markus Wambsganss
08 July 2013
DHL Economy Select
Thanks for your feedback - we're delighted to hear that you were satisfied with our service.<br/>Kind Regards,<br/><br/>James
MW
All good! Thanks!
Unverified Customer
08 July 2013
Unknown Shipment Details
Many thanks for your feedback. <br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future, then please get in touch. <br/>We hope this helps and that you will continue to use forward2me. <br/>Kind regards,<br/><br/>James
Service is good but expensive!
Oleksandr Danylov
08 July 2013
DHL Economy Select
Thanks for your feedback and for your kind comments. We'll look forward to shipping to you again.<br/>Kind Regards,<br/><br/>James
OD
Forever yours and happy customer!
Susan Maccallum
08 July 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments and delighted to hear that you're happy with our service.<br/>Kind Regards,<br/><br/>James
SM
Fantastic service. Fast, responsive to emails. All the way to Australia in 2 days. Thankyou
Thomas Krabbe
06 July 2013
DHL Economy Select
Many thanks for your feedback.<br/>We're pleased to hear that everything went smoothly for you - we hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
TK
Good service. I used their personal shopper, and things went fine.
Damien Vanhove
05 July 2013
DHL Economy Select
Many thanks for your feedback. We're pleased to hear that you found our service effective and reliable - we hope that we will be able to help you again in the near future.<br/>Kind Regards,<br/><br/>James
DV
May seem unfamiliar at first, but a very easy, effective and reliable service! Do recommend.
Petur Eyjolfsson
05 July 2013
DHL Economy Select
Thanks for your kind comments - we really appreciate it. We're delighted to hear that you were happy with the service that we provided and we hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
PE
Overall super happy!
I used their personal shopper service to buy a kids bike. Good customer service, prompt reply, gladly answered all my questions. Fast delivery and excellent condition. Highly recommended!
I used their personal shopper service to buy a kids bike. Good customer service, prompt reply, gladly answered all my questions. Fast delivery and excellent condition. Highly recommended!
MUHAMMAD ZAINARIFF ISMAIL
05 July 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback. We ship through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you would like us to look into other shipping options please let us know and we're more than happy to do this for you.<br/>Our consolidation service is currently done through email however this is something which we plan on introducing on our website in the future. If we can be of any assistance or you have any queries regarding the consolidation service please don't hesitate to get in touch.<br/>Kind Regards,<br/><br/>James
MZI
need lower shipping cost, upgrade parcel consolidation skills, etc
Gregory Cowper
04 July 2013
DHL Express Worldwide
Thanks for your feedback - we hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
GC
Works. Shipping time was fast, like a rat on cocaine.
Iqbal Mohd Sarim
04 July 2013
UPS Express Saver
Many thanks for taking the time to leave us with your feedback. We're pleased to hear that you were satisfied with the service we provided and we hope you will continue to use forward2me.<br/>Kind Regards,<br/><br/>James
IMS
Very prompt and efficient service, good communications and willing to work with the customer to resolve any issues.
Jemma Giorgio
04 July 2013
DHL Express Worldwide
Thanks for your kind comments - it's really appreciated.<br/>Kind Regards,<br/><br/>James
JG
Super, super fast service!
Alla Kasianova
03 July 2013
DHL Express Worldwide
Thanks for your feedback - we're really pleased to hear that you were satisfied with our service.<br/>We hope that you will use forward2me again and we'll look forward to shipping to you again.<br/>Kind Regards,<br/><br/>James
AK
Very good service!My items were sent to me the same day they arrived to them!
Norbert Engelmann
02 July 2013
DHL Express Worldwide
Thanks for taking the time to leave us with your feedback. We're sorry that Royal Mail only accept parcels up to 2kg but if you would like us to look into any other services please let us know and we're more than happy to do this.<br/>We hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James
NE
Great service and communication.Fast delivery.Only wish Royal mail could be used above 2kg maybe up to 5kg
Thanks
Thanks
Mario Cassar
02 July 2013
forward2me basic
Many thanks for your kind comments - they're much appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards,<br/><br/>James
MC
Very pleased with the service, job well done, thank you.
Saurabh Kumar
01 July 2013
DHL Express Worldwide
Many thanks for your kind comments - we really appreciate your feedback. <br/>We look forward to shipping to you again in the future.<br/><br/>Kind Regards,<br/><br/>James
SK
Thank you guys. You are the best whether in terms of pricing, or, quick dispatch of the package. Excellent service from your side.....Thanks a lot.
Elizabeth Ngotho
01 July 2013
DHL Express Worldwide
Thanks for your feedback - it's much appreciated. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
EN
Excellent service. Very efficient. My stuff gets here every time in great. Condition!
Daniella Pugliese
01 July 2013
DHL Express Worldwide
Many thanks for you kind comments - we're pleased to hear that you were happy with the service that you received. If you have any queries regarding our service please don't hesitate to get in touch.<br/>Kind Regards,<br/><br/>James
DP
Great service! Very fast, and may consider using Foward2Me again in the future!
Barrie McBryde
01 July 2013
DHL Express Worldwide
Many thanks for your feedback - we really appreciate your comments. We hope that we'll be able to help you again in the future.<br/>Kind Regards,<br/><br/>James
BM
Easy to navigate their website. Delivered as promised.
Nazri Bakar
29 June 2013
DHL Express Worldwide
NB
The delivery was good but the charge was a little bit expensive for a package.
Many thanks for taking the time to leave us with your feedback.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future, then please get in touch and we'll do our best to help you.<br/><br/>We hope this helps and that you will continue to use forward2me. <br/><br/>Kind regards,<br/><br/>James