Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.508341202392%
4
2.3858986465219%
3
0.95687755744413%
2
0.66100094428706%
1
1.9641170915958%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
ME
I recommend them, I had some issues in the first time but after I contacted them they resolved the problems and now they are great.
Unknown Country
DHL Economy Select
LK
bardzo profesjonalnie działają, jetsem bardzo zawodowolony :)
Unknown Country
DHL Express Worldwide
RM
very good use it again
Unknown Country
DHL Express Worldwide
JC
Forward2me was very helpful.. But I do wish they had stated the shipping cost before the purchase was made. It was extremely too high
Unknown Country
TNT Economy Express
NW
The service is pretty smooth and fast.
Unknown Country
DHL Express Worldwide
YM
thanx
Unknown Country
DHL Express Worldwide
RK
同封梱包などの依頼もスムーズかつ早かったこと
英語に不慣れな方でも分かりやすいサイト設計
Unknown Country
DHL Express Worldwide
SW
Excellent service. Fast and simple. A little pricy though.
Unknown Country
UPS Standard Single
CS
Fast, reliable service. Their customer support is very good, repacking and consolidation service saves you good money. Just make the shopping for a month and then consolidate and ship. very happy with the service!
Unknown Country
UPS Express Saver
AF
Goods received in perfect condition
Unknown Country
TNT Economy Express
MK
Great service, reliable and affordable. Quick shipping. Never had any problems with 20+ shipments.
Unknown Country
DHL Economy Select
JPA
No fuss, quick and clear response to my enquiry, very reasonable shipping costs and a very quick dispatch of my stuff. What’s not to like?
Unknown Country
DHL Economy Select
HM
Great service, reliable and fast.
Unknown Country
UPS Standard Single
ZS
I am new to Forward2me, but my first experience was excellent. I found it easy to use their website and I was also regularly updated with the status of my deliveries. The cost of shipping my parcel to Latvia was reasonable and I was happy that I could select a courier myself, depending on how quickly I wanted to get my parcel and how much I was ready to pay. And in the end of the day - I was excited to receive some shopping that I was otherwise not able to get delivered to my country. So, happy days!
Unknown Country
DHL Express Worldwide
forward2me
Hi,<br />Many thanks for providing your feedback on our services.<br />We're so pleased that you are happy with the service we have provided although you found the cost of shipping too expensive.<br />We do feel that we offer value for money for the service we offer, we not only ship your parcels we offer full customer support from the receipt of your parcel and delivery via one of our fully tracked door to door services. This includes, the use of your address, the checking of your parcel on arrival, the processing to your account and repacking if required to ensure that your goods are safe and secure for international transit. All paperwork for exporting your parcel is also provided and if additional help is required whilst your goods are in transit we are here to assist you.<br />I hope this helps explain why we are a little more expensive than maybe a retailer shipping goods directly from their own warehouse however if you have any further questions please contact our Customer Service team at info@forward2me and they will be happy to assist you.<br />We hope you will continue to use our services and we look forward to hearing from you if you require any further assistance.<br />Many thanks,Kind Regards,Tracy.
SBK
Service good but pricing is too expensive.
Unknown Country
DHL Express Worldwide
SB
Amazing will use again. Shipped quick and arrived safe.
Unknown Country
DHL Express Worldwide
ML
They updated the information on my shipment wuickly. And shipped out quickly too. Shipping prices pretty reasonable as well!
Unknown Country
DHL Express Worldwide
MC
I love this service - professional and fast
Unknown Country
DPD Classic
ML
Sehr unkomplizierte und schnelle Abwicklung. Große Auswahl möglicher Versandmethoden.
Unknown Country
DHL Express Worldwide
FE
Prompt response. Regular updates. Meeting delivery dates.
Unknown Country
DHL Economy Select
SK
Fast and reliable service.
Unknown Country
DHL Economy Select
AS
Väldigt snabb service
Unknown Country
DHL Express Worldwide
KA
対応が正確で、処理が速いです。品物についても特に傷等もなく信頼できるサービスです。
Unknown Country
DHL Express Worldwide
AI
Easy and very quick. Great customer service.
Unknown Country
TNT Economy Express
MPD
great
Unknown Country
DPD Air Classic
DM
The service is top class they give you wide choice on what services you prefer so that you can save or get your stuff faster
Unknown Country
DHL Express Worldwide
IA
yes I would recommend your delivery service to others and the service was very fast and easy to used
Unknown Country
TNT Economy Express
PM
Facilidad de uso. Rapidez en resolver dudas. Cómodo y práctico. Posibilidad de elegir entre varios courier. Avisar cuando el almacenaje está próximo a agotarse
Unknown Country
DHL Express Worldwide
DGM
Most of the big UK brands now ship internationally (John Lewis, Next, Amazon.co.uk, M&S...), this service does not ship drugs or other related items that cannot be bought abroad so it is not as useful as it looks.

Some of the items they say they cannot be delivered for safety reasons (unless you pay a not very reasonable extra fee) can be internationally delivered by Amazon or Ebay at not extra cost, I do not understand this.
forward2me
Hi,<br />Many thanks for taking the time to review our services however I'm sorry to hear that you feel this service was not very useful for you.<br />We do understand that many retailers do now offer shipping internationally for many items however our service is useful as some smaller retailers do not offer an international service for their products and some retailers only offer shipping for some basic products such as clothing, footwear, electronics however may not offer a service for goods such as larger items or more complicated goods which may be classed as dangerous goods for shipping. <br />Our service is on offer for these situations when you can purchase goods which are unavailable in your own country or the choice is limited. We are accredited to ship dangerous goods via our couriers therefore if you are unable to find your favourite perfume/aftershave in your country we may be able to ship this for you as we are fully accredited for shipping dangerous goods.<br />Our couriers do however add a surcharge for shipping most dangerous goods which can be quite expensive dependent on the quantity you are shipping and if the goods are shipped by road or air. Please be assured that this cost is only passed from the courier to our customer we do not add any fees for the additional work we undertake for shipping these type of goods.<br />I see that you have mentioned about being unable to ship drugs, we do clearly state that we do not forward over the counter or prescribed medication on our terms of trade, this restriction is applied by our couriers and not ourselves, therefore when shipping goods we need to comply with these terms and conditions. <br />I hope this helps explain how our company can be useful and the additional costs which can be applied for shipping some items however if you have any further questions or would like to discuss our services further please don't hesitate to get in touch with our Customer Team at info@forward2me.com and they will be happy to assist you.<br />Many thanks once again for your feedback and we look forward to hearing from you if you have any further questions.<br />Kind Regards,Tracy.
Unknown Country
UPS Standard Single
SL
Perfect solution for getting shipments sent to norway.
Unknown Country
TNT Economy Express
SM
Very Good service. I would recomend it to a friend. It’s a little bit pricey though.
Unknown Country
UPS Express Saver
RL
From the start to the end...awesome service as always
Unknown Country
DHL Express Worldwide
CH
Amazing shipping speed. Would recommend to anyone and definitely use again
Unknown Country
DHL Express Worldwide
DVD
Efficient and trustworthy service.
Unknown Country
UPS Standard Single
KV
Helppo edelleenlähetys palvelu. Easy forwarding service.
Unknown Country
DHL Express Worldwide
CS
Great communications, always quick response and follow ups of my queries.
Unknown Country
DPD Classic
E
Service from UK to Estonia fast and cheaper than any small transportation company would have. They even asked for a little oversized parcel a usual price.
Unknown Country
UPS Express Saver
DL
always fast and speedy.
Unknown Country
DPD Classic
TS
Quick service!
Unknown Country
DPD Classic
DCV
me gusta el servicio porque te remite informacion continua sobre tus envios, admite una gestion agil y variada, y tiene un buen seguimiento, es recomendable
Unknown Country
DHL Domestic Express
DA
Very bad due my 1st and only order.
forward2me
Dear Daoud Alhammadi,<br />Thank you for your feedback and letting us know that you were not happy with the service you received.I have reviewed your shipment and understand that you were looking to ship coffee to UAE and this is classed as foodstuff and requires us to provide relevant import permits to the shipping carriers. <br />We would like to advise you that these requirements are stipulated by the UAE government and the shipping companies. We have no influence over this. <br />We have a customer service team that is happy to advise you of what products are restricted per country and you are free to contact us if you are unsure prior to making a purchase to avoid any disappointment. <br />I trust this explains the situation and if we can be of any future assistance in the near future please don't hesitate to contact us.<br />Kind Regard<br />Nick
Unknown Country
DHL Express Worldwide
CP
The service was prompt and we'll executed. I did have an issue with the quoting tool showing the pound symbol when the Australian dollar symbol should have been displayed, thus causing confusion.
Unknown Country
DHL Express Worldwide
KC
I ordered jeans from the Netherlands to be sent to Australia and these guys got them to me in world record time and the cost was very reasonable. I would definitely use Forward2me again.
Unknown Country
DHL Express Worldwide
SG
Reliable and great service when merchants can't ship directly to the US.
Unknown Country
DHL Express Worldwide
GE
rip off
Unknown Country
UPS Express Saver
SH
迅速な対応で良かったです
Unknown Country
UPS Express Saver
JP
The folks here make it easy to get things shipped to the US. The combining of packages is a big help! Saves a lot and I can get stuff that I can't normally get.
Unknown Country
DHL Express Worldwide
FK
What I like about using forward2me is that it transparency and safety you can have the iteam you want to be ship on time in my case it’s ahead for what I expect
You will get email from the day forward2me received you package until it get to your house very efficiently I love it I would definitely use it again and I recommend it
Unknown Country
TNT Economy Express
AT
Excelentă experiență! Au fost de ajutor de fiecare dată când rămâneam fără speranță în fața imposibilității primirii produselor de care aveam mare nevoie!
Unknown Country
DHL Economy Select
II
Very good services; great communication; always reliable.
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