Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.508341202392%
4
2.3858986465219%
3
0.95687755744413%
2
0.66100094428706%
1
1.9641170915958%
Image
reviews of forward2me
Filter:
Unknown Country
DHL Express Worldwide
DR
Snabb, bra service. Snabb frakt och rimliga prisalternativ.
Unknown Country
DHL Express Worldwide
KZJ
Great and swift service.
Unknown Country
DHL Express Worldwide
AG
Worked as intended. Actually went faster than expected to get my stuff.
Unknown Country
DHL Express Worldwide
AC
Fast shipping...price reasonable
Unknown Country
DHL Express Worldwide
AY
The service is as per Standard Service from similiar outfit.

Thank you
Reagrds
Unknown Country
DHL Express Worldwide
KV
Relatively fast and seamless process, was fairly expensive for shipping.
Unknown Country
DHL Express Worldwide
AW
fast handling and shipping . excellent customer support. nice and convenience web site.
Unknown Country
DHL Express Worldwide
ZY
very good
Unknown Country
DHL Express Worldwide
KK
Awesome company. Reliable and cheap especially for large items
Unknown Country
DHL Express Worldwide
MMR
I am always buying items from UK & Europe and this is a wonderful service as it allows me to consolidate my shipments in the end reducing total freight costs.
Unknown Country
DHL Express Worldwide
FH
Wonderful service! Will defintely use again.
Unknown Country
DHL Express Worldwide
TY
とてもシステムが使いやすく発送も迅速でした。
また利用したいと思います。
Unknown Country
DHL Express Worldwide
ZP
Great service, fast, reliable and affordable. Nice clean website too.
Unknown Country
DHL Express Worldwide
BS
Superb service.
Unknown Country
DHL Express Worldwide
AB
my parcel was here well and truly on time, in perfect order, and I would use them again
Unknown Country
DHL Express Worldwide
KS
Service is fine, but the fees are really exorbitant
forward2me
Hi, Many thanks for providing us with your thoughts regarding the service you have received from forward2me. <br />I see that you are based in Australia and due to recent changes with importing goods into Australia and that we need to be registered with the Australian Tax Office for GST, therefore, we can only ship with a courier who can provide support for this service. <br />At present DHL is the only courier who has been able to help us with shipping to Australia since these changes. We are working with our other couriers to come on board for shipping, however, this is taking a little longer than expected. Hopefully, in the coming months, we will be able to restore a more normal service for shipping to Australia. I'm sorry that shipping has been more expensive than expected and hope you will bear with us until we have the other couriers back on board. <br />If you have any further questions please don't hesitate to get in touch with our Customer service team at info@forward2me.com who will be happy to help you. <br />Best Regards, Nick
KS
hi Nick,I understand the "why" of it, but when I can fly to Hawaii and back for AU$600, paying AU$70 to have 6 magazines posted is beyond ridiculous! It's a shame, the rest of your service is good, the site's easy to use, notifications are good, documents are reviewed and approved promptly.... then all that good stuff evaporates when the postage fee is revealed. Hope you can sort it out.
Unknown Country
DHL Express Worldwide
TT
Tricked into using a single, expensive courier to get my goods to Australia. After contacting, no other solution was given. To their credit, the website no longer displays an estimate for unusable couriers, however that doesn't help me. Very disappointing.
forward2me
Hi, <br />Many thanks for providing us with your thoughts regarding the service you have received from forward2me. <br />I see that you are based in Australia and due to recent changes with importing goods into Australia and that we need to be registered with the Australian Tax Office for GST, therefore, we can only ship with a courier who can provide support for this service. <br />At present DHL is the only courier who has been able to help us with shipping to Australia since these changes. We are working with our other couriers to come on board for shipping, however, this is taking a little longer than expected. Hopefully, in the coming months, we will be able to restore a more normal service for shipping to Australia. <br />I'm sorry that shipping has been more expensive than expected and hope you will bear with us until we have the other couriers back on board. <br />If you have any further questions please don't hesitate to get in touch with our Customer service team at info@forward2me.com who will be happy to help you. <br />Best Regards,Nick
Unknown Country
DHL Express Worldwide
JM
Great service! Fast shipping and very easy! I would highly recommend.
Unknown Country
DHL Express Worldwide
JL
Really helpful and very efficient. I had an enquiring about a return and they were able to answer my question very quickly
Unknown Country
DHL Express Worldwide
OG
Great service! Everything was quick and efficient. Received my products in 4 days time in Chile. Will be using again!
Unknown Country
DHL Express Worldwide
WT
Service was great good options.
Unknown Country
DHL Express Worldwide
JWI
Very prompt delivery. Items arrived in time and delivery contacted me beforehand.
Unknown Country
DHL Express Worldwide
GP
thank you. fast shipping
Unknown Country
DHL Express Worldwide
SY
分かりやすく使いやすくいつも重宝しております。
Unknown Country
DHL Express Worldwide
FV
Good information, easy to track orders and easy to choose delivery method
Unknown Country
TNT Economy Express
SS
As soon as my package arrived at Forward2me, I received a notification by email. After making the payment for the shipment, the package left their warehouse in the afternoon and I received it two days later at home !
Unknown Country
DHL Express Worldwide
JG
Easy to work with and fair pricing!
Unknown Country
UPS Express Saver
JS
Outstanding service!
Unknown Country
DHL Express Worldwide
NP
Super service!!!!
Unknown Country
DHL Express Worldwide
SR
the way customer service should be. polite, courteous and relevant
Unknown Country
DHL Express Worldwide
SJ
VERY GOOD SERVICE
Unknown Country
DHL Express Worldwide
SA
Everything had very well, fast and simple. Yes, shipping is little higher then in rest of Europe, but... Thank you again.
Unknown Country
DHL Domestic Express
DSG
Excellent
Reliable
Friendly
Fair priced
Delivered promptly
Great repacking job
Kind hearted staff that walked through the process
Would use again
Unknown Country
DHL Express Worldwide
IC
good service with fast delivery
Unknown Country
DHL Express Worldwide
AA
Good and quick service. Thanks!
Unknown Country
DHL Express Worldwide
RK
faster shipping and good service
Unknown Country
UPS Standard Single
LR
cura e precisione
Unknown Country
DHL Express Worldwide
MQ
Fast delivery and great follow up from their customer support if there was any issues.
Unknown Country
DHL Express Worldwide
FA
I find that forward2me is very serious 5/5 they are fast also in sending
I will make other orders soon
Unknown Country
DHL Express Worldwide
MB
Quick and easy transaction, will absolutely use again
Unknown Country
DHL Express Worldwide
TT
Excellent service. I would definitely recommend to all my friends.
Unknown Country
DHL Express Worldwide
DA
Forwarding items purchased was smooth efficient and their rates are acceptable so I encountered no problem at all
Unknown Country
UPS Express Saver
MK
I thought it was amazing! Very quick and effortless service. Reliable and easy to use.
Unknown Country
DHL Express Worldwide
JJ
Fast and efficient, but the shipping cost is more than some other competitors I've used.
Unknown Country
DHL Express Worldwide
AV
Good shipping prices with many options, friendly customer support, in general very reliable.
Unknown Country
UPS Standard Single
DJ
Good service.
Unknown Country
DHL Express Worldwide
TD
I am pleased to write a review. I do not do it often. Using Forward2me was a new experience. The customer service was beyond expectations. Every time I had a question I received a concise response explaining the answer to my question. I have no idea the size of the company. I felt like I was dealing with a family owned business and I was their most important customer. I have already told 2 friends about them. I would not hesitate to use their service in the future.
Unknown Country
DHL Express Worldwide
DS
Easily to use, zero complications.
It was a truly wonderful experience.
Unknown Country
DHL Express Worldwide
BK
Everything is executed as it should be. The shipments are delivered in a timely and safe manner.
Unknown Country
DHL Express Worldwide
PM
Only had choice of one delivery service. The most expensive one!! Product cost me UKP62, delivery cost more than UKP67. I have no problem paying the new 10% import duty to Australia. The expensive delivery cost is the problem.
Regards Phil McCabe
forward2me
Hi,<br />Many thanks for providing us with your thoughts regarding the service you have received from forward2me. <br />I see that are based in Australia and due to recent changes with importing goods into Australia and that we need to be registered with the Australian Tax Office for GST therefore we can only ship with a courier who can provide support for this service.<br />At present DHL is the only courier who have been able to help us with shipping to Australia since these changes. We are working with our other couriers to come on board for shipping however this is taking a little longer than expected.<br />Hopefully in the coming months we will be able to restore a more normal service for shipping to Australia.<br />I'm sorry that shipping has been more expensive than expected and hope you will bear with us until we have the other couriers back on board.<br />If you have any further questions please don't hesitate to get in touch with our Customer service team at info@forward2me.com who will be happy to help you.<br />Kind Regards,Tracy.
Help