Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Abdulaziz Suhaibani
03 November 2018
DHL Express Worldwide
AS
Honest, experienced, nice customer services
Nick Gould
03 November 2018
DHL Express Worldwide
NG
Fast and Efficient
Ancelin Chan
02 November 2018
DHL Express Worldwide
AC
Fast delivery & reasonably priced
Daniele D'Orazio
02 November 2018
DHL Express Worldwide
DD
Rapid but very expensive
Hi Daniele, <br />Many thanks for taking the time to review our services however I'm sorry that the cost of shipping was more than you expected.<br />We do pride ourselves on offering value for money on our services, shipping fees do also include the use of our services which include the use of your UK address, the processing and dispatch of your goods and we offer full customer support whilst your parcel is with us until delivery.<br />We do offer 30 days free storage from the receipt of each package so it can be more cost effective sometimes to receive a number of parcels and combine them together for shipping.<br />I hope this information helps explain the service we offer however if you have any further questions please don't hesitate to get in touch with our CS team at info@forward2me.com and they will be happy to help you further to make the most of our services.<br />Kind Regards,Tracy.
Omar Meerun
01 November 2018
DHL Express Worldwide
OM
I’ve used Forward2Me multiple times over the past few months and never had any issues with the service. They always process my requests and ship my items on time. The only thing I wish they included was pictures of the actual items in my inbox as sometimes if you have multiple items it becomes hard to track. They offer this as a paid service but if this would be free it would be perfect.
Hi,<br />Many thanks for taking the time to review our services, we really appreciate this and are pleased that you are overall happy with the service we provide.<br />We have recently started to provide a photograph free of charge showing the outside of your packages on arrival which shows the tracking information. Hopefully this should help you identify which goods you have received as the seller should provide you with tracking details on dispatch and where possible we do enter the sender details to your package information when this is available to us.<br />However you can also request photographs of the goods within your package via email to our Customer Service team at info@forward2me.com. For this service we charge a fee of £2 per photograph. We're hoping in the coming months this process will be automated on our customers accounts to make these requests easier.<br />I hope this information assists you however if you have any further questions please don't hesitate to get in touch with our Customer Care team on the email provided and they will be happy to help you further.<br />Many thanks,<br />Kind Regards,Tracy.<br />
Andrew Clement
01 November 2018
DHL Economy Select
AC
clear recording of everything, nice system, reasonable pricing. Would be great if easier for customers on the other side of the continent to pay by SPEA.
Ian Brown
01 November 2018
DHL Express Worldwide
IB
This was my first experience of using a mail forwarding service, and I have to say I am very glad I chose forward2me.
The website is great in the way that it manages my account and the purchases and packages as they work their way through the system - very easy to use, useful notification emails and very comprehensive.
I used the personal shopper facility and that worked well, but when the vendor was unable to complete the order, the service I got from forward2me was again great and has a really personal touch to it. The refund was immediate and we worked together to get my order a different way.
The website is great in the way that it manages my account and the purchases and packages as they work their way through the system - very easy to use, useful notification emails and very comprehensive.
I used the personal shopper facility and that worked well, but when the vendor was unable to complete the order, the service I got from forward2me was again great and has a really personal touch to it. The refund was immediate and we worked together to get my order a different way.
Shamus Toomey
01 November 2018
DHL Express Worldwide
ST
Quick and responsive to queries
Adir Shimoni
01 November 2018
DHL Express Worldwide
AS
The best service ever!
Fully satisfied every time.
I will stay your customer for long time.
Fully satisfied every time.
I will stay your customer for long time.
nikolina farcic
01 November 2018
DHL Express Worldwide
NF
A lot of times there is no shippement to My country. Forward It to me makes it happen and it makes me happy.
Wendel Debriz
01 November 2018
DHL Express Worldwide
WD
Your service is ten times better than borderlinx ever was! Get my product on time with no issues.
takaaki nanto
31 October 2018
DHL Express Worldwide
TN
Very fast & correct .
EVANGELOS KASOTIS
31 October 2018
DHL Express Worldwide
EK
Forwardme is exatctly the service I was looking for! They are very prompt with many options in postal services! It’s must use!
Austin Dunn
31 October 2018
DHL Express Worldwide
AD
great service
Dion Bellamy
31 October 2018
DHL Express Worldwide
DB
Excellent Service... Fast shipping..
Krzysztof Wojciechowski
30 October 2018
DHL Express Worldwide
KW
All Good
Sigridur Vigfusdottir
29 October 2018
DHL Express Worldwide
SV
Very professional and at the same time very polite and helpful.
Jan Derrick Navarro
29 October 2018
DHL Express Worldwide
JDN
The speed of service was insanely fast. From the moment they received the item to the moment it was shipped out they were on top of it all the way through. My package arrived on time and safely! Would absolutely not hesitate to use their services again.
Nicole Welsh
29 October 2018
DHL Express Worldwide
NW
Forward2me have been fastastic in their assistance when Borderlinx abandoned my shipments & have safely stored & delivered all parcels since.
Dion Bellamy
29 October 2018
DHL Express Worldwide
DB
Great service. Great communication.. Item shipped same day they received it.
fred Gaddy
29 October 2018
DHL Express Worldwide
FG
Good but pricey
Hi,<br />Many thanks for taking the time to review our services, we do appreciate this.<br />We're pleased to hear that you are overall happy with the service however you found the cost of shipping more than expected.<br />I see that item you have shipped was fairly light however quite large. The cost of shipping is generally calculated by the amount of space that your shipment occupies, rather than the actual weight. This is called the volumetric weight. All couriers (examples: DHL and TNT) use the volumetric weight to calculate their shipping prices. However, if the actual weight is more than this volumetric weight then the shipping price is calculated using this actual weight.<br />I hope this helps explain why shipping costs were more than you expected and if you have any further questions please don't hesitate to get in touch with our Customer Service team at info@forward2me.com.<br />Kind Regards,Tracy.
Akshar Korlepara
29 October 2018
DHL Express Worldwide
AK
It was super quick with updates and I really recommend them tbh
Ibrahiem Atshan
29 October 2018
DHL Express Worldwide
IA
I thought it was very smooth and organized. It was my first experience and definitely won’t be my last. I was very happy. Thanks.
Abutalib Alameer
28 October 2018
DHL Express Worldwide
AA
it’s a reliable secure pluse cost effective way for shopping from uk and neighboring countries .
I also noticed that forward2me offers free pictures of the recieved packages which is not for free with some other shippers . Ultra fast shipping optuons can’t be forgotten.
I also noticed that forward2me offers free pictures of the recieved packages which is not for free with some other shippers . Ultra fast shipping optuons can’t be forgotten.
mohanad bani hani
27 October 2018
DHL Express Worldwide
MBH
excellent
Deudy Torres
26 October 2018
DHL Express Worldwide
DT
Easy to use, straight foward, fast shipping, thank you
Zohair Ahmed
26 October 2018
DHL Express Worldwide
ZA
Wonderful Service. 5/5 Stars. Fast and efficient.
Joseph Mifsud
26 October 2018
DHL Express Worldwide
JM
Customer Service is excellent. They replied to my emails quickly and courteously. Delivery was quicker than expected.
Rosanna Rodriguez
26 October 2018
DHL Express Worldwide
RR
I love it! I got what I wanted in timely manner. Everyother place was not wasn't able to help me what I need for my nephew. Thank you Guys.
LAMA Alyousef
25 October 2018
DHL Express Worldwide
LA
Fast shipping
Eyal Shalom
24 October 2018
DHL Express Worldwide
ES
The process was seamless and quick. No hustle, no issues. Just as it should be.
Ibrahim Ciftci
24 October 2018
DHL Express Worldwide
IC
Super Service, und schnelle Lieferung
Norvil Gibson
24 October 2018
DHL Express Worldwide
NG
Fast and efficient. Can's ask for more than that.
Catarina Yaacoub
24 October 2018
DHL Express Worldwide
CY
Fast and practical way to get items that are not delivered to my country.
Massimiliano Antonioli
23 October 2018
DHL Express Worldwide
MA
Team molto cortese e affidabile.
Semplici e chiare tutte le operazioni da svolgere per l’attivazione dell’account.
Spedizione concordata in tempi record.
Semplici e chiare tutte le operazioni da svolgere per l’attivazione dell’account.
Spedizione concordata in tempi record.
Poi Tan
22 October 2018
DHL Express Worldwide
PT
The package arrived faster and I have option to combine all the package.
Asraf Sreeneebus
22 October 2018
DHL Express Worldwide
AS
fast shipping and delivery
Andrew Vorrath
22 October 2018
DHL Express Worldwide
AV
I’ve used them many times and have always been very satisfied with their speed and service.
Thomas Fulton
19 October 2018
DHL Express Worldwide
TF
Great service. They went above and beyond to be sure I got my package.
Keisuke Nakazawa
19 October 2018
DHL Express Worldwide
KN
It's very easy to ship my items and good UI.
Abdu alqahtani
19 October 2018
DHL Express Worldwide
AA
A fast and high quality service.
Greg Hurley
18 October 2018
UPS Express Saver
GH
great service. very easy. but also cost more than expected.
Everett Bailey
17 October 2018
DHL Express Worldwide
EB
Forward2Me notified me right away that I had a package in my box and they shipped it quickly after I paid. Items arrived in fine condition.
Christine Dahl
17 October 2018
DHL Express Worldwide
CD
Smidigt, snabbt och säkert!
KHALED ABOALLABAN
17 October 2018
DHL Express Worldwide
KA
Very orgnaized,better price, high quality of packaging and very fast
Diogo
17 October 2018
DHL Express Worldwide
D
Very promptly replied to all of my emails and answered all of my questions. I received email notification every step of the way, the interface is very easy to use, re-packaging was done very well, very fast shipping, and fair prices. I could not have asked for a better forwarding service!
Daphne Christodoulou
17 October 2018
DHL Express Worldwide
DC
Excellent service with no delays.
Gordon Radford
16 October 2018
DHL Express Worldwide
GR
Forward2Me is an excellent customer-oriented service. Quite literally, they deliver, at all levels.
MASAKO SHONO
16 October 2018
DHL Express Worldwide
MS
1点1点の品物に手数料がかかる会社もありますがこちらは
それがかからないので良かったです。
またインボイスの作成しなくていい点も気軽に利用できそうに思えました。
またぜひ利用させて頂きたいです。
それがかからないので良かったです。
またインボイスの作成しなくていい点も気軽に利用できそうに思えました。
またぜひ利用させて頂きたいです。
Amaal Ramadan
15 October 2018
DHL Express Worldwide
AR
Everything would be perfect if the shipping fees weren't so expensive.