Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
30 May 2025
Unknown Shipment Details
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Wens.❤️
Phil
30 May 2025
UPS Standard Single
P
Second time and all went well
Thanks for the 5 star review.
Unverified Customer
29 May 2025
Unknown Shipment Details
This company runs a scam. They steal your packages, and lock you out of your account without any reason. No replies to mails. (GB-1-2172908229414706) After submitting passport, address documents, PayPal invoices, they want to have VAT invoice which is obviously cannot be submitted due to it was an eBay order, and eBay do not send me a VAT invoice. If they don't give my package back, I will make a police report, and update this review. STAY AWAY FROM THIS COMPANY! SCAM!
Thanks for the feedback.
Please rest assured that forward2me is a reputable and trusted company, and we take all customer concerns seriously.
To help resolve this matter, please email us at info@forward2me.com, addressed to the Customer Satisfaction Team. We implement thorough verification checks to comply with customs requirements and to maintain the security of our service.
We understand that VAT invoices may not always be provided with eBay purchases. If that's the case, kindly share any alternative proof of purchase such as an order confirmation, receipt, or communication from the seller that can help validate your order.
Please reach out to our support team directly. We're committed to resolving this issue fairly and securely. Our procedures are in place to safeguard both our customers and the business, ensuring all shipments adhere to legal standards.
Best regards,
Customer Satisfaction Team
Please rest assured that forward2me is a reputable and trusted company, and we take all customer concerns seriously.
To help resolve this matter, please email us at info@forward2me.com, addressed to the Customer Satisfaction Team. We implement thorough verification checks to comply with customs requirements and to maintain the security of our service.
We understand that VAT invoices may not always be provided with eBay purchases. If that's the case, kindly share any alternative proof of purchase such as an order confirmation, receipt, or communication from the seller that can help validate your order.
Please reach out to our support team directly. We're committed to resolving this issue fairly and securely. Our procedures are in place to safeguard both our customers and the business, ensuring all shipments adhere to legal standards.
Best regards,
Customer Satisfaction Team
customer
29 May 2025
DHL Express Worldwide
C
Great communication and easy to update information on your orders
Thanks for the 5 star review.
Unverified Customer
29 May 2025
Unknown Shipment Details
J'ai réussi à passer commande pour des produits du Pokemon Center pour des peluches et des cartes pokemon auprès de Forward2me qui a redirigé mon colis, sans encombre, le jour-même où ils ont reçu ma commande dans leurs entrepôts. J'étais un peu stressée à l'idée de passer par une re-livraison, mais finalement c'était simple.
Livraison rapide, avec un seul petit couac de délai (du à DPD), puis paiement des frais de livraison et de douane en ligne rapidement et en quelques clics !
Livraison rapide, avec un seul petit couac de délai (du à DPD), puis paiement des frais de livraison et de douane en ligne rapidement et en quelques clics !
Unverified Customer
28 May 2025
Unknown Shipment Details
Recommended company. Mail always arrives in time and perfect condition. I had a question about shipping a package and KAYE resolved everything. Thank you.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Kaye❤️
Unverified Customer
27 May 2025
Unknown Shipment Details
Un grand remerciement à toute l’équipe pour votre patiente pour nous aider, très réactif, bienveillant, professionnel surtout !! Merci à Aimée, Jade, Steven et tous les autres vous êtes sensationnel vraiment au top 👌🏽 🙏🏼
Thank you so much for your kind words! It truly means a lot to our entire team. We’re so glad we could support you and that you felt well taken care of. Aimée, Jane and the rest of the team.
Sarah
27 May 2025
FedEx Regional Economy
S
Was a little confusing at first, but once I figured it out… it was amazing and made it possible for me to get a book that wouldn’t ship to the US or the UK to my friend.
Many thanks for the 5 star review. 😊
Adrián Smrek
27 May 2025
UPS Standard Single
AS
It was great experienct.
Our local shipper did not contact me on delivery date, he just call me he is in front of my house...
Our local shipper did not contact me on delivery date, he just call me he is in front of my house...
Many thanks for the 5 star review. 😊
Unverified Customer
27 May 2025
Unknown Shipment Details
Another fantastic experience with Forward2Me! Julia at the US warehouse responded to my query quickly and efficiently, making the whole process smooth and stress-free. I’ve been using this service for a while now and honestly can’t fault it—I’m always impressed by their reliability and friendly support!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Julie❤️
Unverified Customer
26 May 2025
Unknown Shipment Details
Third time forwarding a package with forward2me. I am happy with the way they handle all the procedures and are always able to find a solution for a problem that might occur. Nica was very kind and helped me with my package from Germany.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unverified Customer
26 May 2025
Unknown Shipment Details
NICA from customer support assisted me again this time. She is always very polite and courteous. She responded to my inquiry promptly. Thank you for the careful packaging and great service every time! UK warehouse
Thank you for sharing your experience with us and 5 star review for Nica. 😊
Ryan Zalewski
23 May 2025
DHL Express Worldwide
RZ
Forward2Me made the process of purchasing from Amazon Germany and shipping to the US super easy! I had multiple questions initially and their support team assisted and answered all of my questions fast and easily. This is a great service and at a great price! Thank you!!
Many thanks for the 5-star review. 😊
Kiss Richárd
23 May 2025
UPS Standard Single
KR
Excellent customer service, as usual!
Many thanks for the 5-star review. 😊
Arianna Cole
23 May 2025
FedEx International Priority
AC
Will use this company again. They ship very fast & are good at communicating. Have used them twice already & will again!
Thank you for your positive review! 😊 Your satisfaction means a lot to us, and we look forward to serving you again soon! 🚚
Desi
23 May 2025
FedEx International Priority
D
Great service, great pricing, highly recommend
Thank you for your positive review! 😊 Your satisfaction means a lot to us, and we look forward to serving you again soon! 🚚
Fatma Al-Azmi
22 May 2025
DHL Express Worldwide
FA
طلبت منكم كود خصم ف انا اشحن بشكل دايم ونكلفة الشحن باهضه ولم اجد استجابه
Thank you for your feedback, and I sincerely apologize for the delay in getting back to you. We truly appreciate your continued support and understand how shipping costs can add up, especially for our regular customers like you.
We’ve sent you an email to discuss this further and explore how we can assist.
Best regards,
Customer Satisfaction Team
We’ve sent you an email to discuss this further and explore how we can assist.
Best regards,
Customer Satisfaction Team
Unverified Customer
21 May 2025
Unknown Shipment Details
*Updated Review*
Initial Isuses:
- Items being incorrectly labelled as dangerous goods, causing a delay in the shipping of my items as I was not able to do so myself, and I had to contact them to do so
- Customer service team being very unresponsive to the 100+ calls and emails I sent throughout the week
Resolution
- Tracy from the UK Warehouse Team contacted me on Thursday 22nd May and essentially sorted out my issue promptly, and had my items shipped on the same day.
- I received my items on the 27th May, and it was received in perfect condition with all items intact and great packaging.
Overall:
- 4/5 stars, would be 5/5 if the customer service was better and my items were not incorrectly labelled as dangerous goods, which caused the delays to begin with.
Initial Isuses:
- Items being incorrectly labelled as dangerous goods, causing a delay in the shipping of my items as I was not able to do so myself, and I had to contact them to do so
- Customer service team being very unresponsive to the 100+ calls and emails I sent throughout the week
Resolution
- Tracy from the UK Warehouse Team contacted me on Thursday 22nd May and essentially sorted out my issue promptly, and had my items shipped on the same day.
- I received my items on the 27th May, and it was received in perfect condition with all items intact and great packaging.
Overall:
- 4/5 stars, would be 5/5 if the customer service was better and my items were not incorrectly labelled as dangerous goods, which caused the delays to begin with.
Thank you for your honest review—we truly appreciate you taking the time to share your experience.
We’re glad to hear most aspects of the service met your expectations, but we're sorry for the issues caused by the incorrect dangerous goods labeling and the delays that followed. We also acknowledge your concerns about our customer service response time, and we're actively working to improve both accuracy in processing and communication going forward.
Your feedback is valuable and helps us make necessary improvements. We hope to deliver a full 5-star experience next time.
We’re glad to hear most aspects of the service met your expectations, but we're sorry for the issues caused by the incorrect dangerous goods labeling and the delays that followed. We also acknowledge your concerns about our customer service response time, and we're actively working to improve both accuracy in processing and communication going forward.
Your feedback is valuable and helps us make necessary improvements. We hope to deliver a full 5-star experience next time.
N. Morel
21 May 2025
FedEx Connect Plus
NM
I would like to express my appreciation for the assistance provided by the team. Despite the considerable waiting time encountered for inquiries; I found the service to be very helpful. I particularly requested the team to repack my parcel in order to reduce its weight; I must say it saved me a great deal of money and most of all it was safely packed. Thank you all :-)
Many thanks for the 4 star review. 😊
US
21 May 2025
FedEx International Priority
U
Multiple successful shipments forwarded from Germany to the US.
Many thanks for the 5 star review. 😊
Unverified Customer
20 May 2025
Unknown Shipment Details
Had an issue with my package getting to me and the company was on top of it every step of the way. They mare sure that the necessary steps were taken to retrieve my package and to ensure it was shipped to me. No extra costs. Great communication and updates from Wens (person that assisted me). Do not hesitate to trust this company
Thanks for the 5 star review :)
Jeffrey Starr
20 May 2025
UPS Worldwide Expedited
JS
Great website and provided service
Many thanks for the 5 star review. 😊
Unverified Customer
19 May 2025
Unknown Shipment Details
The company was very helpful initially to ensure my package was ready to ship. UPS picked up my package but then was unable to ship it to me overseas. UPS (apparently) returned the package. That was almost 5 days ago. I have tried calling, WhatsApp'ing, emailing and not a single response. When the shipping process goes right, Forward2Me is a decent service. When there's a few kinks in the road, their service is next to non-existant. Big shame and will think hard about using the service in the future. For now I am still hoping for a response about the returned items.
I’m truly sorry to hear about the frustration you’ve encountered.
I’d like to look into the status of your returned package right away and ensure this is resolved for you as soon as possible.
Customer Satisfaction Team
I’d like to look into the status of your returned package right away and ensure this is resolved for you as soon as possible.
Customer Satisfaction Team
Unverified Customer
19 May 2025
Unknown Shipment Details
J’ai eu une très bonne expérience avec ce site. Étant méfiante de nature, j’avais peur que cela ne fonctionne pas très bien, mais l’envoi a été rapide (max 2 jours après) et j’ai reçu le colis rapidement. J’hésiterai pas à recommander avec eux. Juste un petit défaut : le temps de réponse parfois est un peu long lorsqu’on écrit sur Whatsapp et j’avais posé une question à laquelle je n’ai pas reçu de réponse. Sinon rien à dire :)
Many thanks for the 5 star review. 😊
Unverified Customer
19 May 2025
Unknown Shipment Details
SHIPPED ITEMS TO MY BOX IN DELAWARE VIA INSTACART, COST WAS 125 00 THEY SAID DID NOT RECEIVE, I SENT PICS THEY SAID PHOTOS DID NOT COME THROUGH !! ALSO SENT HEARING AIDE BATTRIES FROM WALMART .THEY SAID DID NOT RECEIVE !! THEN I HAD PERFUME IN MY 1ST SHIPMENT, THEY SAID WE CANOT SEND W FED-EX.
I HAD SHIPMENT SENT TO ME IN FLORIDA, THEY SAID THEY DO NOT SHIP WITHIN THE USA. DO NOT USE THIS COMPANY!!!!!
I HAD SHIPMENT SENT TO ME IN FLORIDA, THEY SAID THEY DO NOT SHIP WITHIN THE USA. DO NOT USE THIS COMPANY!!!!!
Hi John,
We understand you shipped items to your Delaware box via Instacart.
We understand your concern about the Walmart shipment. Please email us at info@forward2me.com and address the concern to "Aimee" any available tracking information, and we will do our best to resolve this.
Customer Satisfaction Team
We understand you shipped items to your Delaware box via Instacart.
We understand your concern about the Walmart shipment. Please email us at info@forward2me.com and address the concern to "Aimee" any available tracking information, and we will do our best to resolve this.
Customer Satisfaction Team
Unverified Customer
18 May 2025
Unknown Shipment Details
Took 3 working days to clear my shipment from being on hold. This is my first time using forward2me - not bad. Looking forward to my next purchase with forward2me as my parcel forwarder. Cheers!
Thanks for the feedback.
As part of our commitment to protecting our business and our customers from potential fraudulent activity, certain shipments are occasionally flagged for additional security checks. This is a precautionary measure to ensure the integrity and safety of all transactions.
We genuinely appreciate your patience as we work to resolve this matter as quickly as possible. I have also flagged this case to our support team to ensure it receives the necessary attention.
We appreciate your kind understanding.
As part of our commitment to protecting our business and our customers from potential fraudulent activity, certain shipments are occasionally flagged for additional security checks. This is a precautionary measure to ensure the integrity and safety of all transactions.
We genuinely appreciate your patience as we work to resolve this matter as quickly as possible. I have also flagged this case to our support team to ensure it receives the necessary attention.
We appreciate your kind understanding.
Kunde
17 May 2025
FedEx Connect Plus
K
Brilliant shopping experience with forward2me.
It was my first order and I had many questions, but the customer service ladies replied very quickly and helped with any issues.
Very reliable and fast. Package arrived in perfect condition.
Thanks, I will surely continue to use this service.
It was my first order and I had many questions, but the customer service ladies replied very quickly and helped with any issues.
Very reliable and fast. Package arrived in perfect condition.
Thanks, I will surely continue to use this service.
Many thanks for the 5 star review. 😊
Unverified Customer
16 May 2025
Unknown Shipment Details
São muito bons no que fazem, já tive varias encomendas reenviadas pela Forward2me, o contato com eles é sempre rápido quando necessário.
Um abraço para Maico, que sempre me ajuda lá.
Um abraço para Maico, que sempre me ajuda lá.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Miaco❤️
Unverified Customer
16 May 2025
Unknown Shipment Details
I didn't know how to make a return and I needed it quickly to be able to get my refund from the seller. Customer support was very quick and helpful, guided me step by step. This is why I've been working with Forward2me for 3 years now.
Many thanks for the 5 star review. 😊
Unverified Customer
16 May 2025
Unknown Shipment Details
Excellent customer service, Aimee was very efficient and responsive. Contact by Whatsapp is very convenient. Very good experience, fast shipping processing, I recommend !
Many thanks for the 5 star review. 😊
Unverified Customer
15 May 2025
Unknown Shipment Details
Aimee was brilliant at dealing with requests I made prior to forwarding - most helpful and very much looking forward to receiving my parcels. Forward2Me have always provided a smooth and straightforward experience. I highly recommend this company.
Many thanks for the 5 star review. 😊
Unverified Customer
15 May 2025
Unknown Shipment Details
Great experience !
Customer service gives quick answers !
Thanks to Jamie who did a great job to answer my inquiries !
I recommend !
Customer service gives quick answers !
Thanks to Jamie who did a great job to answer my inquiries !
I recommend !
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jamie❤️
Unverified Customer
15 May 2025
Unknown Shipment Details
Merci au service client de GB à Aimée surtout pour sa patience et ses explications. Très professionnel et respectueux. Encore merci
Many thanks for the 5 star review. 😊
Dr. Wong
15 May 2025
FedEx International Priority
DW
Simple, quick, tracking was provided and choice of carriers and prices. All that one would want.
Many thanks for the 5 star review. 😊
Debra Peterson
15 May 2025
FedEx International Economy
DP
You app is not user friendly. Considering most people do things on their phone you fail to mention there are only things that can be done on a desktop and directions.. there are none. Also, was charged for combined shipping, but were sent separately and one book was damaged
Thank you for your feedback. I’m sorry to hear about your experience. We’re continuously working to improve our app, and I appreciate you pointing this out.
rajesh doddi
15 May 2025
FedEx International Economy
RD
It was my mistake for not asking a quote before even shipping the product to your warehouse! I paid almost 290 euros for shipping and you send me via FEDEX because that is only chepest option I have and FEDEX changed the estimated delivery dates three times and probably the worst shipping service I have ever seen and they don’t even have a proper office here in paphos!
We understand your concerns and are sorry to hear about the experience you've had with FedEx.
Upon reviewing your shipment, we can confirm that the charge was based on the volumetric weight, which is standard practice for large but lightweight packages. In your case, the actual weight is 31.50 kg, but the volumetric weight calculated from the dimensions (58 x 80 x 45 cm) is 41.76 kg, which is what the courier billed us for.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Please emails us info@forward2me.com for this request.
Customer Satisfaction Team
Upon reviewing your shipment, we can confirm that the charge was based on the volumetric weight, which is standard practice for large but lightweight packages. In your case, the actual weight is 31.50 kg, but the volumetric weight calculated from the dimensions (58 x 80 x 45 cm) is 41.76 kg, which is what the courier billed us for.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Please emails us info@forward2me.com for this request.
Customer Satisfaction Team
Unverified Customer
14 May 2025
Unknown Shipment Details
I am very satisfied with the help obtained via chats or by whatsapp, Aimee is very effective, fast and professional, thank you to this person for his help
Many thanks for the 5 star review. 😊
Unverified Customer
14 May 2025
Unknown Shipment Details
Thank you Aimee for your help, patience and kindness ! UK location forwarded2me !
Many thanks for the 5 star review. 😊
Unverified Customer
14 May 2025
Unknown Shipment Details
I have forwarded a plastic cover I ordered in England for $8, to Croatia (inside Europe).
- They charged 60 Euros for the CHEAPEST delivery (DHL Express) purposely hiding affordable options like GLS or DPD, or even normal DHL.
- Due to the shipping price, I was forced to pay almost $40 when it arrived in tax and duty fees (again - NOT because of the price of the product, but due to their ridiculously overpriced delivery cost).
Hence, I ended up paying over $100 for a plastic cover weighing 200gram I could have shipped for $7.99 had I not used their service.
They purposely hide basic delivery vendors, they force "repackaging" in order to increase the price, and give you no options. I will never ever use this again.
- They charged 60 Euros for the CHEAPEST delivery (DHL Express) purposely hiding affordable options like GLS or DPD, or even normal DHL.
- Due to the shipping price, I was forced to pay almost $40 when it arrived in tax and duty fees (again - NOT because of the price of the product, but due to their ridiculously overpriced delivery cost).
Hence, I ended up paying over $100 for a plastic cover weighing 200gram I could have shipped for $7.99 had I not used their service.
They purposely hide basic delivery vendors, they force "repackaging" in order to increase the price, and give you no options. I will never ever use this again.
Thanks for your feedback.
At forward2me, we are committed to offering the most competitive prices in the industry, backed by our Price Match Guarantee and Free Return to Sender service.
If you find a lower price for an identical service before requesting a shipment, simply share the link with us, and we will match the price. If you change your mind after your parcel arrives at our warehouse, you can request a free return to sender, and we will handle it for you at no cost. Additionally, if you discover a lower price after receiving your parcel, just provide the link, and we will refund the shipping price in full. You can find more details on our Price Match Guarantee here.(https://www.forward2me.com/price-match-guarantee/)
You can also find out more about our process by visiting the resource hub on our website where our experts explain all about volumetric weight, fuel surcharges, taxes, and other important aspects of our service. (https://www.forward2me.com/ask-the-experts/)
I hope the information provided is useful.
Customer Satisfaction Team
At forward2me, we are committed to offering the most competitive prices in the industry, backed by our Price Match Guarantee and Free Return to Sender service.
If you find a lower price for an identical service before requesting a shipment, simply share the link with us, and we will match the price. If you change your mind after your parcel arrives at our warehouse, you can request a free return to sender, and we will handle it for you at no cost. Additionally, if you discover a lower price after receiving your parcel, just provide the link, and we will refund the shipping price in full. You can find more details on our Price Match Guarantee here.(https://www.forward2me.com/price-match-guarantee/)
You can also find out more about our process by visiting the resource hub on our website where our experts explain all about volumetric weight, fuel surcharges, taxes, and other important aspects of our service. (https://www.forward2me.com/ask-the-experts/)
I hope the information provided is useful.
Customer Satisfaction Team
Unverified Customer
13 May 2025
Unknown Shipment Details
Thanks forward2me, one of the best shipping companies.
Especial thanks to Angela, Aimee, and of course Nica.
Especial thanks to Angela, Aimee, and of course Nica.
Thank you so much for the kind words! We're glad to hear that you had a great experience with us. I’ll make sure to pass your appreciation along to Angela, Aimee, and Nica – they’ll be so pleased to hear this.
Customer Satisfaction Team
Customer Satisfaction Team
Otto
13 May 2025
UPS Standard Single
O
All went smooth and customer assistance was very helpful.
Many thanks for the 5 star review. 😊
Ilse van Breukelen
13 May 2025
FedEx Connect Plus
IVB
Very good!!
Many thanks for the 5 star review. 😊
Fuda
12 May 2025
FedEx International Economy
F
ドイツの料金が高いのが気になるが、全体的にいいサービスだと思う。
Thank you for your feedback. We're glad to hear you find the service overall satisfactory.
Anonym kund
10 May 2025
UPS Standard Single
AK
Quick, good service!
Thank you for your kind words! We're happy to hear you had a quick and positive experience.
Unverified Customer
09 May 2025
Unknown Shipment Details
Five stars for Lancashire/UK warehouse customer support. It was my first time trying to manage multiple packages, and Jamie quickly and thoroughly assisted with all of my questions (especially impressive, given it’s a Friday afternoon/evening).
Tracy also helped with questions earlier in the week, so shoutout there as well.
Tracy also helped with questions earlier in the week, so shoutout there as well.
Thank you so much for the wonderful feedback! We're happy to hear that both Jamie and Tracy provided you with excellent support.
Unverified Customer
09 May 2025
Unknown Shipment Details
Ewa was SO helpful every step of the way and made a dreadful experience very easy (I shipped a massssive mirror from the UK to their warehouse in Germany and then to Sweden).
The mirror is perfect and all is well! 🪞
The mirror is perfect and all is well! 🪞
Thank you for sharing your experience! We're so glad to hear that Ewa was able to make the process smooth for you, especially with such a challenging shipment.
ちか
09 May 2025
FedEx International Priority
�
Thank you❣️✨
Thanks for the 5 star review.
Cameron Todd
09 May 2025
FedEx Connect Plus
CT
Great efficient service.
Many thanks for the 5 star review. 😊
Unverified Customer
09 May 2025
Unknown Shipment Details
My first experience with Forward2me has been amazing. The parcel has been processed extremely fast even with a re-pack service. The package went 11 000 km and has been delivered on 3rd working day! The web app looks nice and it is easy to navigate. There are quite many delivery options to choose. Customer service works and I can only recommend this company.
Thank you so much for your wonderful feedback!
Unverified Customer
08 May 2025
Unknown Shipment Details
Used to be good in the past. Now just greedy and cumbersome.
Prices have doubled. Affordable shipping providers like DPD removed from the site. They force "Combine and repack" on random items (I had a tiny 8 grams plastic lid in a perfectly packaged small package, ONE single item, which they forced me to choose "combine and repack" for with zero reason but to get more money out of it and delay my package).
The service is not transparent, greedy (roughly doubling shipment prices, their margin is about 100%), and non reliable.
Prices have doubled. Affordable shipping providers like DPD removed from the site. They force "Combine and repack" on random items (I had a tiny 8 grams plastic lid in a perfectly packaged small package, ONE single item, which they forced me to choose "combine and repack" for with zero reason but to get more money out of it and delay my package).
The service is not transparent, greedy (roughly doubling shipment prices, their margin is about 100%), and non reliable.
Thank you for sharing your feedback, and I sincerely apologize for the frustration you’ve encountered. It’s disheartening to hear that your recent experience hasn’t lived up to the high standards you previously enjoyed with us.
We will send you an email about this review directly.
Kind regards,
We will send you an email about this review directly.
Kind regards,
This is the UK warehouse at York House. Love the service. thank you again.