Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Sim How Chong
09 August 2018
TNT Economy Express
SHC
It is easy to set up and use. I like that they provide options for forwarding so you can decide on what best works for you. The 30 days free storage is extremely helpful for me to hold and consolidate my numerous orders.
Modiehi Van Beek
09 August 2018
TNT Economy Express
MVB
Your service is excellent and I will definitely use this service again. Keep up the good work.thank you so much for everything that you did for me.
Barbora Slezakova
09 August 2018
DPD Classic
BS
Smooth communication, fast delivery.
Wal Poon
09 August 2018
DHL Express Worldwide
WP
efficient, quick and never an issue.
George Dumitrescu
09 August 2018
DHL Express Worldwide
GD
fast, low fees, everything went smooth every time!
Matthaios Hadjimatheou
08 August 2018
DHL Express Worldwide
MH
The repackaging was great. Thank you for your prompt actions and response. Great service
Marton Szalay
08 August 2018
DHL Express Worldwide
MS
It does what it says on the box. :)
The site is straightforward and intuitive, and I really like that they provide multiple carriers. Simple and easy.
The site is straightforward and intuitive, and I really like that they provide multiple carriers. Simple and easy.
mark SARKISIAN
08 August 2018
DHL Express Worldwide
MS
Fantastic
Dalisa Cohen
07 August 2018
DHL Express Worldwide
DC
Fantastic service for getting items from European companies who don't ship to US.
Paula Matthews
07 August 2018
DHL Express Worldwide
PM
fast cleaner service and delivery
Adalsteinn Thorbergsson
07 August 2018
UPS Express Saver
AT
Excellent service
Ainoha Cuenca
07 August 2018
DPD Classic
AC
Son muy rápidos y los precios muy competitivos
bobby ude
07 August 2018
UPS Standard Single
BU
siete nunero uno in logistic shipping.
Abraham
06 August 2018
UPS Standard Single
A
Muy rápidos, muy serios.
Precio razonable
Un servicio muy bueno
Precio razonable
Un servicio muy bueno
Gordon Radford
06 August 2018
DHL Express Worldwide
GR
I have used Forward2Me for may years with over 50 successful shipments.
Forward2Me has provided excellent service every time.
Forward2Me has provided excellent service every time.
Muhammad Ammar Al Damani
06 August 2018
DHL Express Worldwide
MAA
I asked to repack the products to avoid high weight and I got it packed in very professional way and it was delivered in 2 days only, that's the fastest service.
Fei He
06 August 2018
DHL Express Worldwide
FH
Exemplary service, fast and secure shipping and reliable.
Kei Ho Kenneth Ho
06 August 2018
DHL Express Worldwide
KHK
Reliable service and good customer handling
Sofie
04 August 2018
DHL Express Worldwide
S
Jeg har brugt forward2me et par gange nu og det har gået hurtigt og smertefrit begge gange. Jeg har givet ca. 200 kr. for fragten, hvilket da er penge nok, men den er en fair nok pris for fragt og omkostninger. Det bliver bestemt ikke sidste gang, jeg bruger forward2me!
Mas Mirwan
04 August 2018
DHL Express Worldwide
MM
More than 5 star if i can
Jason Drews
03 August 2018
DHL Express Worldwide
JD
Love Forward2Me! They have a 100% track record with me and are my go-to shipping service!
Aaron Martin
03 August 2018
TNT Economy Express
AM
Very good service, helpful and reliable
erick hoffmann
03 August 2018
DHL Express Worldwide
EH
Very Happy with the entire process. I had previously used a different forwarding service that recently went out of business. I was a little nervous trying a new company but it worked out great.
Colin Simpson
03 August 2018
DHL Express Worldwide
CS
Responses to questions were provided quickly. The range of couriers was limited at the time - due to new Australian laws - but I was told this should have improved
Pierfrancesco Pelliccia
02 August 2018
UPS Standard Single
PP
accurato e puntuale, spedizione veloce.
Shai Gilboa
02 August 2018
DHL Express Worldwide
SG
Great quick service.
antonia
02 August 2018
UPS Standard Single
A
They deliver safe and in time everything I have placed for delivery.
Balázs Mogyoródi
02 August 2018
DPD Classic
BM
Supercool and very fast service! Now i am able to buy very rare ebay items! Thx All!
Remus
02 August 2018
UPS Standard Single
R
Excellent forwarding services. Love it!
Sandra Isnard
01 August 2018
DHL Express Worldwide
SI
The service was quick and efficient! I will surely be using forward2me again and will definitely recommend to friends and family!
GAEL BREMONT
01 August 2018
DHL Economy Select
GB
Efficace
H Robertson
01 August 2018
DHL Express Worldwide
HR
Forward2me is great unless you get caught by the new Australian regulations... Hopefully they will negotiate to bring more shippers on board than just DHL and their dreaded GBP15 (AU$28) remote shipping fee!
james skellinger
01 August 2018
DHL Express Worldwide
JS
Communication
Yuuzou Ishikawa
31 July 2018
TNT Economy Express
YI
We used Forward2me for the first time.
We think that everything is a perfect company.
Delivery speed, wonderfulness of correspondence of customer support, low price.
And 50% off service.
We will use your forwarding service forever.
We look forward to your next campaign such as 10% off.
Thank you very much.
Kind regards,
Yuuzou Ishikawa
We think that everything is a perfect company.
Delivery speed, wonderfulness of correspondence of customer support, low price.
And 50% off service.
We will use your forwarding service forever.
We look forward to your next campaign such as 10% off.
Thank you very much.
Kind regards,
Yuuzou Ishikawa
Maryam El Hajbi
31 July 2018
DHL Express Worldwide
MEH
I have used Forward2me on a monthly basis for the past 10 months. I find it highly reliable, efficient and the staff are always ready to help. Will definitely be using again and again!
Nur Hanisah
30 July 2018
DHL Express Worldwide
NH
The service is superfast!
Jo Buckman
30 July 2018
DPD Air Classic
JB
Have used a few times and both times the service was easy to use and relatively quick to Hong Kong.
A shame they removed one of the cheaper courier options as that was more comparable to shipping direct from retailer. Will use again if retailers don't ship internationally.
A shame they removed one of the cheaper courier options as that was more comparable to shipping direct from retailer. Will use again if retailers don't ship internationally.
Lena Wistén-Femia
30 July 2018
DHL Express Worldwide
LW
Excellent and quick service!
Andrew Southwood-Jones
30 July 2018
DHL Express Worldwide
AS
easy to use and fast responses by email
Daniel Gasparovski
30 July 2018
DHL Express Worldwide
DG
Using the service is clear and easy to understand, received my goods with minimum fuss, with reasonable shipping costs - they even took care of very recent customs/tax rules imposed in Australia. Highly recommended.
Cherry Jessup
30 July 2018
DPD Air Express
CJ
Easy to use, no monthly fees/sign up fees. My package was sent out promptly, I could track it, and was well received on the other side of the world. Delivery charges are quite competitive.
Athanasia Papachristou
29 July 2018
UPS Express Saver
AP
I am very satisfied. My order has been delivered very quickly and in perfect condition. I have also been informed for every step of the procession. Definitively, I will use the services of forward2me again!
NURUL SUMINARYA ANG
27 July 2018
DPD Air Express
NSA
In my line of works, I intend to use many type of forwarding services and so far forward2me has live up to my expectations!
Kiyoko Takeda
27 July 2018
TNT Economy Express
KT
I placed 3 orders and forward2me put them together to send me one package.It was easy system and it worth to use it,the shopping cost is a bit expensive.
One thing which I worried about was that the staff miscounted the amount of items they received.
One thing which I worried about was that the staff miscounted the amount of items they received.
Hi,<br />Many thanks for taking the time to review our services. <br />I'm pleased to hear that you managed to use the system easily and that you thought the service was worthwhile although a little more expensive than expected.<br />I'm sorry to hear that the items in your package was mis-counted, we do try to enter the description of the goods and quantities as accurately as possible however errors do occur from time to time due to human error.<br />We hope that you will continue to use our service, we do try to make the cost of shipping as cost effective as possible for our customers. If next time you ship you find that the cost of shipping is more than you expected, please don't hesitate to get in touch with our Customer Care team at info@forward2me.com and they can then help to assess if there is anything further we can do to help reduce the cost of shipping your goods.<br />Kind Regards,Tracy.
Chieng Thieng Ng
26 July 2018
UPS Express Saver
CTN
was being attended to by Liga, EXCELLENT
PAULINE KESSOGLIDOU
25 July 2018
TNT Economy Express
PK
Always every shipping is a succesful story!
Alda Queiroz
25 July 2018
UPS Express Saver
Hi,<br />Many thanks for taking the time to review our services.<br />We're pleased to hear that we provided you with super fast service however disappointed that you feel our service is expensive and that you would like to see more courier options.<br />Shipping fees paid include not only shipping but the use of your forward2me address, the acceptance, processing and dispatch of your goods providing all export paperwork required for shipping.<br />We don't charge any monthly or annual fee for holding an address with us and offer 30 days free storage for goods from arrival so you have lots of time to collate a number of parcels and ship them together to make shipping more cost effective for you.<br />We also have lots of courier options on offer to your country via DHL, UPS, TNT, DPD and Whistl however if you have been unable to see these options when you have shipped your goods please contact our Customer Service team at info@forward2me.com so we can look into this for you.<br />I hope this helps explain the full service provided for the shipping cost paid and the courier options that should be available to you.<br />Our customer service team are here to help and if you feel that next time you ship the fee for forwarding your parcel is more than you expect please let our team know and they can check to see if there is anything further we can offer so you obtain the maximum value for shipping.<br />Thank you once again for your feedback and have a great day<br />Kind Regards,Tracy.
AQ
Super rápido o envio, mas os envios disponíveis são extremamente caros! Deviam ter mais opções de envio disponíveis.
Sebastian YeweiLi
25 July 2018
DHL Domestic Express
SY
Professional service and reasonable price.
Stuart Clydesdale
25 July 2018
DHL Express Worldwide
SC
Bad, completely stuffed up my order/delivery, tried to rip me off on duty taxes and keeping it for themselves, bad, bad, bad
Hi,<br />Many thanks for taking the time to review our services however I'm sorry to hear that you are unhappy with the service we offered you.<br />I see that you are based in Australia and that recently new GST laws have been applied to shipments being imported into your country.<br />We now require customers to upload their invoices to provide the value of goods being shipped as we need to charge GST on both the value of the goods and any charges applied by forward2me for processing and shipping your goods.<br />This is something very new to both our company and our customers, therefore we are striving to ensure everything works smoothly for our customers in Australian however with anything new there are teething problems from time to time.<br />We have now established that we do not need to charge GST on goods valued over $1000 AUD, the fee is charged by customs in Australia for these shipments however at the time when you shipped your goods our website didn't recognise this procedure and you were charged the GST on your goods in error. I believe the amount was refunded to you as soon as we were aware that we should not have charged this fee on your shipment and do apologise for the inconvenience this may have caused you.<br />Please be assured this incorrect charge was not intentional and we would never try to rip anyone off, we are registered with the Australian authorities to collect and repay GST to them therefore any charges collected for this tax are not kept by forward2me.<br />Our website is now programmed to only charge GST on goods valued under $1000 AUD and therefore this issue should not arise again in the future.<br />I hope this helps explains the circumstances around the charge a little further for you and that you understand that things can go wrong from time to time however we did resolve this issue and refund the amount paid to you as soon as we were made aware of the overcharge.<br />If you have any further questions relating to this matter please don't hesitate to contact our Customer Care team at info@forward2me.com and they will be happy to answer any questions you may have.<br />Many thanks,<br />Kind Regards,Tracy.
Jesse Giddings
24 July 2018
DHL Express Worldwide
JG
This is the best forwarding service period. They do an excellent job of repacking and getting you the best possible prices for shipping. Their system is very intuitive and thoughtful. I know when packages arrive, how much they weigh and what my options are for shipping. I am also informed about when items get shipped and where they are in the shipping process all the way up to them being delivered at my front door. I couldn't be happier with the service.