Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
I look forward to several items, can be shipped together?
forward2me

Response:

Thanks for taking the time to respond. Offering a consolidation service on our website is something we are going to be introducing in the future. At the moment, please get in touch through email and we can consolidate your parcels for you.
If you need any more information please don't hesitate to get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
Awesome cheap fast reliable to Australia!!
forward2me

Response:

Thanks for your feedback, we really appreciate your kind comments.

James

Unknown

Forward2me shipment
Service was good and very quick, the Phone was a present so changing the email address, to prevent the person finding out was not a problem. Courier did call me to ask for an invoice that was not included with the package, I called and spoke to Jamie who sent one over within 5-10 mins. Thanks for getting it sorted so quick
forward2me

Response:

Many thanks for taking the time to respond. We're really pleased you were happy with the service and we look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
the service worked flawlessly, there was no problem and the support was very good.
forward2me

Response:

Many thanks for taking the time to respond to us. We're pleased to hear that you were happy with the service we provided and we look forward to shipping to you again in the future.
Kind Regards,

James

Stoles

Forward2me shipment
The service was fast and the delivery prompt. I thought it was a bit expensive for 1kg of goods so will be investigating other companies and options. A goods consolidation service would be a positive step to get value out of the shipping cost. As would the option to discard unnecessary packaging. My items arrived with all the plastic coathangers which would have added weight and bulk. Thank you.
forward2me

Response:

Many thanks for your feedback, your views are important to us. We are working on introducing a consolidation service on our website, however we currently offer this service if you get in touch through email. We do our best to reduce the size of your parcels such as discarding of any catalogues etc, if you would like us to remove coat hangers for you then we can do this.
Please get in touch if you require any more information.
Kind Regards,

James

Unknown

Forward2me shipment
Great - as always
forward2me

Response:

Thanks for taking the time to leave your kind comments, we're pleased to hear you've been happy with our service and we look forward to shipping to you again in the future.
Many Thanks,

James

Unknown

Forward2me shipment
Great Web site, easy to navigate. Communication excellent. Only disappointment I had was there is no other choice than airfreight on processing screen. Found out later that I could have negotiated to use Royal Mail postage which would have saved me a heap of money. Cheers Western Australia
forward2me

Response:

Thanks for your feedback, your views are important to us. We're working on introducing more shipping options for you to choose from, however as we are still a young company we haven't quite got there yet. If you want Royal Mail for any future shipments, please get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
Everything is good, thanks.
forward2me

Response:

Thanks for taking the time to respond, we really appreciate it.

James

Unknown

Forward2me shipment
I liked the fact that I was contacted prior to shipment and asked whether I might have other items coming to include in the shipment.
forward2me

Response:

Thanks for your feedback, your views are important to us!

James

Unknown

Forward2me shipment
They delivered fast my UK shopping to my home. I recommend this service :-)
forward2me

Response:

Thanks for your feedback, we really appreciate your comments.
Kind Regards,

James

Unknown

Forward2me shipment
Very very fast service, a bit expensive but definitely worth it!
forward2me

Response:

Thanks for taking the time to respond to us, we're pleased you were happy with the service you received and we look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
i think that it was a little bit expensive but for the rest it was fast and excellant
forward2me

Response:

Thanks for your kind comments. If you would like us to look into different shipping options for you in the future then please get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
Their service has so far been very reliable and they always answer emails very quickly and efficiently
forward2me

Response:

Thanks for your kind comments. We're really pleased to hear that you've been satisfied with our service up to now and we look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Very helpful people, and really fast shipping!
forward2me

Response:

Many thanks for taking the time to leave us with your views. We look forward to receiving more parcels for you in the future.

James

Mens Jeans

Forward2me shipment
Great, fast shipping
forward2me

Response:

Thanks for your kind comments, your views mean a lot to us.

James

Laptop

Forward2me shipment
Simply perfect service! As soon an the package arrived at the warehouse, I was contacted to choose among the available shipping options. And as soon as the payment was made, the package was on its way to me, with its tracking number available right away. Definitely recommended.
forward2me

Response:

Many thanks for taking the time to respond, we really appreciate your kind comments.
Many Thanks,

James

Unknown

Forward2me shipment
The service was excellent was able to have our school dresses delivered in less than one week. Would definitely use again
forward2me

Response:

Many thanks for your feedback, we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Great service, will use again when shipping to my country is not available.
forward2me

Response:

Thanks for taking the time to leave us your views. We look forward to receiving more parcels for you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Quick delivery albeit a bit steep pricing on the shipment costs.
forward2me

Response:

Many thanks for your feedback, we really appreciate your comments. We can help you reduce your shipping costs by consolidating parcels for you. Otherwise, we can offer to ship through Royal Mail if the parcels fit the criteria. If you would like any further information then please don't hesitate to get in touch.
Kind Regards,

James

Mens Trousers/ shorts

Forward2me shipment
Extremely fast service, package was forwarded same day it arrived, and was at my location the day after!
forward2me

Response:

We're really pleased to hear that you were happy with our service - we really appreciate your feedback - thanks.

James