Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
An excellent service, item propmtly delivered.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.

James

Unknown

Forward2me shipment
very smooth Transaction
forward2me

Response:

Thanks for taking the time to leave your feedback, we really value your views.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent service.. Super fast shipping and no hassles. Happy to reccomend to others.
forward2me

Response:

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
The service from Forward2me was excellent - what was not so good was the service from DHL who took 5 days to deliver the package in Dublin.
forward2me

Response:

Thanks for your feedback - we really appreciate your views. We're sorry to hear that the delivery of your item took longer than expected - we've looked into this for you and DHL attempted delivery but unfortunately there was nobody home to sign for the parcel.
Kind Regards,

James

Unknown

Forward2me shipment
perfect service!!
forward2me

Response:

Thanks for your feedback! We really appreciate your kind comments.

James

Unknown

Forward2me shipment
The best forwarding service I have ever used!! The service is very easy to use and sign up is more than simple!! The staff is very friendly, support is fast, responsive and very helpfull. Shipping is super fast and from my history of orders, the service is very secure and trustworthy!!! It manages to bring closer to everyone the excelent quality products that the UK has to offer, and all of these for a minimal sign up fee - the cheapest I have ever seen. Would recommend it to everyone.
forward2me

Response:

Many thanks for your feeback, we really appreciate your kind comments. We're delighted to hear that you were satisfied with the service we provided and we look forward to shipping to you again in the future.
Thanks again,

James

Unknown

Forward2me shipment
The service was amazing. VERY fast process and shipping. On time. Excellent communication with customer. Definitely, I'm gonna use forward2me.com again!
forward2me

Response:

Thanks for your kind comments, your feedback means a lot to us. We look forward to shipping more parcels to you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Surprisingly quick but a little expensive
forward2me

Response:

Thanks for taking the time to feed back to us. We use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these. If you would like us to look at other shipping options in future for you then please get in touch.

James

Unknown

Forward2me shipment
I received what i ordered in time.
forward2me

Response:

Thanks for your feedback. We look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
Great service
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.

James

Unknown

Forward2me shipment
Nice service a little bit expensive but really really fast
forward2me

Response:

Thanks for taking the time to respond, we really appreciate your feedback. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look into different shipping options for you, for example Royal Mail then please get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
Easy to setup, good support and fast delivery
forward2me

Response:

Many thanks for taking the time to respond, we really appreciate your feedback.

James

Mens Shirts

Forward2me shipment
Pros: Fast parcel redirection Clear and understandable T&C Cons: Only one shippment option (DHL) brings speed (two days within The EU), but it's quite costly. I'd appreciate a new, "budget" optimised option.
forward2me

Response:

Many thanks for your feedback, your views are important to us. If you would like us to look into different shipping option for you please get in touch - this is something we are looking to introduce on our website in the future but we haven't quite got there yet.
Kind Regards,
James

Unknown

Forward2me shipment
Very good service Fast
forward2me

Response:

Thanks for your kind comments, your views are really important to us.

James

iPhone 5

Forward2me shipment
the forwarding was processed efficiently and will definitely use forward2me again!
forward2me

Response:

Many thanks for your feedback - we really appreciate it. We look forward to receiving more parcels for you in the future.

James

Mens Jacket

Forward2me shipment
Great
forward2me

Response:

Thanks for your feedback!

James

Unknown

Forward2me shipment
Great service. Shipping with tracking. Just in time
forward2me

Response:

Thanks for your kind comments, we really appreciate your views.

James

Unknown

Forward2me shipment
great
forward2me

Response:

Thanks for taking the time to leave your feedback - we look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
Super !
forward2me

Response:

Thanks for your kind comments, we really appreciate your views.

James

Estee Lauder Cream

Forward2me shipment
Great service. I made multiple orders including delivery through amazon by amazon's different suppliers. I must have had about 10 separate suppliers delivering and forward2me consolidated it all - it was packed really well. I really liked being able to track where it was on its journey as well. That gave me a lot of confidence. Thanks!
forward2me

Response:

Many thanks for taking the time to respond, we appreciate your feedback. We look forward to shipping to you again in the future.
Kind Regards,

James