Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
They always offer a great service!
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - we really appreciate it.
Kind Regards,

James

Blackberry Playbook

Forward2me shipment
excellent and fast delivery
forward2me

Response:

Many thanks for your feedback, we really appreciate your comments.
Many Thanks,

James

Unknown

Forward2me shipment
Thanks for your service, fast delivery, resonable price
forward2me

Response:

Many thanks for taking the time to leave your feedback - your views are important to us. We're very pleased you were happy with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
This was the most expensive mail forwarding service I have ever used. I would not recommend it as they clearly profit on the shipping cost.
forward2me

Response:

Thanks for taking the time to provide your feedback, it's important to us.
We're really sorry that you feel we are expensive but if you provide us with the name of a company that provides the same level of service we will be more than happy to offer a price match.
We can use cheaper shipping methods with no frills and no guarantees but this doesn't give you the re-assurances that our premium service provides.

Kind Regards,

James

Unknown

Forward2me shipment
It was a very good transaction.
forward2me

Response:

Thanks for your feedback, we appreciate your views. Have a good day.

James

Bumper

Forward2me shipment
Excellent service from this company. Has opened a new marked for me. will be used again. Thank you wery much.
forward2me

Response:

Thanks for your kind comments. We'really pleased you are happy with our service and we look forward to receiving more parcels for you.

James

Carry Case

Forward2me shipment
Great personal service every time...keep it up!
forward2me

Response:

Thanks for your feedback - your views mean a lot to us. We're delighted you are happy with the service we provide and we look forward to shipping to you again soon.
Kind Regards,

James

Packs of Baby Wipes

Forward2me shipment
Thank you for such good service.
forward2me

Response:

Thanks for taking the time to leave your feedback, we really appreciate your views. We look forward to shipping to you again in the future.

James

Mens Underwear

Forward2me shipment
It was great! Thank you!
forward2me

Response:

Thanks for taking the time to respond to us - we really appreciate your feedback.

James

Face Cream

Forward2me shipment
i am satisfyed with the service. thanks
forward2me

Response:

Thanks for your feedback. We look forward to receiving more parcels for you in the future.

James

Ladies Jacket

Forward2me shipment
all is good
forward2me

Response:

Many thanks for taking the time to leave your views - we really appreciate your feedback.
Kind Regards,

James

Ladies Shirt

Forward2me shipment
excellent service.kind and helpful representatives!lovely communication.
forward2me

Response:

Many thanks for your taking the time to leave your feedback - your views are very important to us.
Kind Regards,

James

Unknown

Forward2me shipment
Fantastic service!!! Will using you again definitely!
forward2me

Response:

Thanks very much for your kind comments - we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
The speed of dispatch from the UK and delivery to Australia was excellent. I was also pleasantly surprised about the price. There was some difficulty with final delivery by the driver. I have given permission to DHL to leave parcels and this has perhaps not been processed and was not followed. On a second attempted delivery the signed card I left was ignored and the parcel was again not left. The parcel was promptly delivered after I followed it up by telephone but the signed card given ongoing authority to leave parcels was again left.
forward2me

Response:

Many thanks for your feedback, it means a lot to us.
We're really sorry you had difficulty with the final delivery of your parcel by DHL and we hope this won't happen again in the future.
Kind Regards,

James

Ladies shoes

Forward2me shipment
Very pricey though
forward2me

Response:

Thanks for your feedback.
If you get in touch we can offer you cheaper shipping methods such as Royal Mail for shipments which are within the size/weight limit. Also, consolidating packages can help to reduce your shipping costs.
Kind Regards,

James

Pair of trainers

Forward2me shipment
Delivery time exceeded expectations - thanks!
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - your views mean a lot to us.

James

Unknown

Forward2me shipment
Very speedy and uncomplicated service.
forward2me

Response:

Thanks for your feedback, we're delighted you were satisfied with our service and hope to ship to you again soon.

James

Mens Jacket

Forward2me shipment
Very pleased!
forward2me

Response:

Thanks for the feedback! We look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
Perfect service. Always on time.
forward2me

Response:

Thanks for your kind comments, we really appreciate your views.

James

Ladies Dress

Forward2me shipment
As always the service from Forward2me has been superb. Awesome, friendly service and the FASTEST shipping across the world I have seen. It might be a little more expensive than other options but in terms of service they are second to none! Thank you!
forward2me

Response:

Thanks very much for your kind comments - your thoughts mean a lot to us. We're really pleased you were happy with our service and we look forward to shipping more parcels to you.
Kind Regards,

James