Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

DHL Express Worldwide
As soon the item arrived to them they were very very fast do send. It arrived next day. You can argue about prices and I think that they could be cheaper but at least the service is very good. Thank you.
forward2me

Response:

Thank you for your kind comments - we appreciate your feedback.

We do our very best to turn around all parcels as quickly as possible so that you receive them in your destination country without delay. We're pleased that you like this.

We look forward to helping you again soon but in the meantime if we can provide assistance with anything please do not hesitate to contact us.

Kind Regards,

Janet.

Unknown

Forward2me shipment
Best service possible
forward2me

Response:

Thank you for taking the time to feedback to us - your comments are important to us.

We look forward to helping you out again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Really good service, fast and serious!!best!
forward2me

Response:

Many thanks for your kind comments - your feedback is important to us.

We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
First time user and very satisfied with this great, fast and effective service. Quite happy that I can now bid on hard-to-find eBay items exclusive to the UK, whereas before I was completely reliant upon the varying whims and sympathies of the seller. The shipping price offered was reasonable enough, considering the lack of alternatives, and delivery to me here in Canada was both fast and efficient. Would definitely recommend Forward2Me to anyone else interested in a similar type of service, as they take all of the worry out of what would otherwise be a logistical pain in the neck.
forward2me

Response:

Many thanks for your kind comments - your feedback is important to us.

We're really pleased that we have solved your logistics problem and that you are now able to access the UK Ebay market.

We look forward to helping you again soon, but in the meantime please don't hesitate to contact us if we can assist you with anything.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Very efficient service.
forward2me

Response:

Thank you for your kind comments - we appreciate your feedback, it's important to us.
If we can assist with anything please do not hesitate to contact us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Excellent and incredibly fast service
forward2me

Response:

Thank you for your kind comments - your feedback is much appreciated.
We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Economy Select
Excellent,REALLY fast service as always!!!
forward2me

Response:

That's really good to hear - thank you for your feedback, it's really appreciated.
We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Very very fast service! :)
forward2me

Response:

We're really pleased that you're happy with what we do - thank you for your comments.

We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
fast and efficient service
forward2me

Response:

That's really good to hear, thank you for your kind comments.

We look forward to helping you again soon.

Kind Regards,

Janet.

key fob

DHL Economy Select
I find this service to be pretty user friendly. The process is well organized, the communication is clear, delivery is timely. It helps me a lot to organize my online shopping from the UK. Thank you Forward2me Team!!!
forward2me

Response:

Many thanks for your kind comments - we really appreciate your feedback.
We look forward to helping you again soon.In the meantime if we can help you with anything please do not hesitate to contact us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Veramente veloce!
forward2me

Response:

Many thanks for your feedback.

I hope you don't mind but I translated your comment for others to see
''really fast''
We really appreciate your feedback, it's important to us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
fast delivery, good comunication & good price!!!! Recommended
forward2me

Response:

Thank you, your feedback is really appreciated.

If we can do anything to assist please do not hesitate to contact us. Meanwhile we look forward to helping you with more parcels in the future.

Kind Regards,

Janet.

fancy dress costume - Miss Piggy

DHL Economy Select
perfect service as always!!!!
forward2me

Response:

That's really great to hear, thanks for letting us know, you're feedback is important to us.

We look forward to continuing to assist and help with all your shipments.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Perfect service!
forward2me

Response:

Fantastic news - thank you for letting us know, your feedback is really important to us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Excelent service and support. I recommend it to everyone
forward2me

Response:

Many thanks for your kind words - your feedback is really appreciated.
We look forward to helping you out again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Great service, very fast and professional. Recommended!
forward2me

Response:

That's really great news - thanks for letting us know.
Look forward to helping you out again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
fast delivery, package arrived in good condition, but I have to say they missed a part of the address and delivery was put on hold. I had to call DHL to give them the whole address.
forward2me

Response:

Many thanks for your comments - they're really important to us.

We're really sorry about your address detail, we need to make sure we've corrected that before we send your next shipment.
We're pleased that you managed to sort it out with DHL; we would have been more than happy to assist and do all we could at this end as well.

We look forward to helping you again very soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Excellent service , instant email replay, true professionals.
forward2me

Response:

Thanks for your very kind comments - we really appreciate them.

We work hard to provide a really good service so it's good to hear that you've had a truly positive experience.

We look forward to helping you out again very soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Very easy, fast and pleasant transaction. Best parcel forwarding service I have used...
forward2me

Response:

Many thanks for your kind comments, we really appreciate them.

It's really good to hear that we are the best forwarding service that you have used.
We work hard to get it right for all our customers so it's really kind of you to endorse that for us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Good price, fast delivery.
forward2me

Response:

Thank you for letting us know - much appreciated.

Kind Regards,

Janet.