Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
5***** service!
forward2me

Response:

Thanks for taking the time to leave us with your feedback, your views mean a lot to us.
Have a great weekend.
Kind Regards,

James

Crayons

Forward2me shipment
Very efficient.
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.
Have a good weekend.
Kind Regards,

James

Unknown

Forward2me shipment
easy, fast service; thanks
forward2me

Response:

Thanks for your feedback! We're glad you were satisfied with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Bras

Forward2me shipment
Excellent service as always, love the way you all help me to pack my parcel, helps me save lots on the shipping cost, thanks!
forward2me

Response:

Thanks for your feedback, we really appreciate it. We look forward to receiving more parcels for you soon.
Have a good weekend.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent delivery rate, but very expensive.
forward2me

Response:

Thanks for your feedback. We're sorry to hear you find our service is very expensive. If you would like us to look into other shipping options for you such as Royal Mail then please let us know. Alternatively, we can consolidate parcels for you to help reduce your shipping costs.
If you require any more information then please get in touch.
Kind Regards,

James
(Sorry for the very late answer.)

Can you tell me more about the other shipping options that are cheaper? And how I can specify how I choose them when I want a package to be sent from you to me?

Childs Shoes

Forward2me shipment
Very Fast Dispatch pay today arrived the next day! Price a bit expensive but on the whole it is very good service! Thanks Will use again!
forward2me

Response:

Thanks for taking the time to respond to us, we really appreciate your feedback.
Have a good weekend.
Kind Regards,

James

Unknown

Forward2me shipment
forward2me is perfect. It's been a long time since I first found them, and I never use another company.
forward2me

Response:

Many thanks for your feedback, we really value your thoughts.

James

Unknown

Forward2me shipment
have not received my parcel at all and it should have been here My package is a cheque serves is to expensive for a cheque to take so long to not even arrive
forward2me

Response:

Thanks for taking the time to respond to us - we hope you feel that we have dealt with the situation for you and that you have a satisfactory outcome.
Kind Regards,

James

Elbow Support

Forward2me shipment
Amazingly fast and professional service. What would I do with 'forward2me' Cheers, Very satisfied customer
forward2me

Response:

Thanks very much for your kind comments. We're really pleased to hear you are satisfied with the service we provided and we look forward to shipping to you again in the near future.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent forwarding service! Extremely fast and courteous company would definitely use them again!
forward2me

Response:

Thanks for taking the time to respond to us. We're delighted you were happy with our service and we look forward to shipping to you again.
Kind Regards,

James

Screen Protectors - 6 Pack

Forward2me shipment
Superb service, fast communication and very efficient..... to recommend A++++++
forward2me

Response:

Many thanks for your kind comments. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the near future.
Many Thanks,

James

Unknown

Forward2me shipment
Very good service as I managed to order from a number of website who do not deliver to my country. Thanks to forward2me it is all possible.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback. We look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
The service they provided me with, particularly with my slightly unusual situation was simply excellent. However, I was left very surprised by the shipping costs due to the 'volumetric' calculation used. I think forward2me could do a better job of explaining this concept in their FAQ as I certainly wasn't ordering a pillow so didn't expect it to be relevant to me.
forward2me

Response:

Many thanks for your feedback - we really appreciate your views. Following your feedback we have re-visited our FAQ page to make the volumetric weight explanation more clear to our customers.
Kind Regards,

James

Chocolates

Forward2me shipment
A completely professional service. Thank you :)
forward2me

Response:

Thanks for your feedback - your views mean a lot to us. We look forward to helping you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Perfect, many thanks...
forward2me

Response:

Thanks for taking the time to respond to us - we really appreciate your kind comments.
Kind Regards,

James

Unknown

Forward2me shipment
Fast forwarding, thank you!
forward2me

Response:

Thanks for your kind comments, we're delighted to hear that you were happy with our service and we look forward to helping you again in the near future.

James

Mens Trainers

Forward2me shipment
so far so good
forward2me

Response:

Thanks for your feedback! We look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
An excellent service, item propmtly delivered.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.

James

Unknown

Forward2me shipment
very smooth Transaction
forward2me

Response:

Thanks for taking the time to leave your feedback, we really value your views.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent service.. Super fast shipping and no hassles. Happy to reccomend to others.
forward2me

Response:

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.

James