Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Women's or girls' blouses

Forward2me shipment
Forward 2 me are the most efficient couriers that I have met with. They are very quick in sending my items and also they try to help me as much as they can. I am really very proud that I have met with these people because they do everything for me to solve some sort of difficulty.So Congratulations and Keep it Up. Many thanks.
forward2me

Response:

Many thanks for your kind words - we appreciate your feedback.
Kind Regards,

Janet.
I really thank these nice people for all the work that they do for me and for all people who need their assistance. I like to shop from UK very much but not all the firms ship to my country. So now that Forward 2 me are at my assistance I make use of them and buy anything I like. Besides they are very efficient and reliable people and they do their work with great responsability. I am glad that I have met these nice people because they do not only do their work for me but to me they are my good friends. Very nice indeed, I feel proud that I came to know about you. Cogratulations and many manny thanks.

Women's or girls' trousers and breeches

Forward2me shipment
I was very impressed with the speed my parcel was sent from forward2me to my home address in Australia.
forward2me

Response:

Thanks for taking the time to give us your feedback - we appreciate your kind comments. We're pleased to hear that your parcel got to you in good time and we look forward to forwarding more parcels for you in the future!

James

Parts of games

Forward2me shipment
its a excelent service i wish you could use other than dhl post service the basic post international post will be cheeper a spetially on small items. so if you can have an opption when paying post it will be more affordable . hope you understand my query , thanks in addvance eric sciberras .from malta
forward2me

Response:

Many thanks for taking the time to respond to the review request.
Please contact us if you would like to use international post for any future packages.
Hope this helps.
Kind Regards,

Janet.

Fittings

Forward2me shipment
thanks
forward2me

Response:

Thanks for your positive feedback and for taking the time to reply to us! We look forward to forwarding more parcels to you soon.

James

Base metal mountings

Forward2me shipment
Very fast delivery!!! Very impressed! Will use again in the future!!!
forward2me

Response:

Many thanks for your kind comments - we hope to be able to forward your parcels again soon.
Kind Regards,

Janet.

Toys

Forward2me shipment
The service is very fast. The only thing I do not agree is the high rate of DHL service.I found it expensive.
forward2me

Response:

Many thanks for your thoughts and comments - your feedback is important to us.
We pride ourselves on the customer service that we provide along with the re-packaging, consolidation, efficient and fast transit times with a full tracking service.
Have a great weekend and we look forward to looking after you and your shipment again soon.
Kind Regards,

Janet.

Seal Nails

Forward2me shipment
Doing business with Forward2me is an absolute breeze. I have had many a package processed by them and I wouldn't use anyone else in the UK. Thank you for superb service!!!
forward2me

Response:

Many thanks for your mail and kind comments.
Our team appreciate your feedback.
Have a great weekend.
Kind Regards,

Janet.

Sports footwear

Forward2me shipment
I wanted to buy shoes on Converse.co.uk. However, after a first attempt, converse didn't accept the purchase because my visa wasn't form UK (how sick is that). The converse helpdesk was not really helpful. So I let Forward2me know about this issue. They immediately contacted Converse, and came back to me with the personal shopper solution. We went for it: they were very efficient, extremely professional and awfully nice! The service is expensive, but totally worthy. A great team running an helpful service!
forward2me

Response:

Many thanks for your kind comments- we appreciate your feedback.
Kind Regards,

Janet.

Women's or girls' skirts and divided skirts of synthetic fibres (excl. knitted or crocheted and petticoats) Women's or girls' dresses of synthetic fibres (excl. knitted or crocheted and petticoats) Women's or girls' blouses

Forward2me shipment
It is ok if you want to use this company for valuable expensive stuff I guess. I got charged 70 euros for a packet that was less than a kilo (clothes). Two tiny dresses and three tiny tops that they could easily be fitted in a small parcel. I was charged with the volumetric weight because they used all these layers of bubbles to wrap it so as a resault I got this huge packet. I guess this is their policy. I would not advise a friend to use this method unless it is for very important stuff.
forward2me

Response:

We're really sorry that you are not completely happy with our services. We would like to improve this for you.
It is not our intention to make your parcel bigger than it needs to be, in fact we pride ourselves on reducing sizes of packages to reduce the shipping costs.
Please try us again and hopefully we can prove that we can get it right.
Kind Regards,

Janet.

Disk storage units for automatic data-processing machines

Forward2me shipment
The best service I ever got from a forwarding company ! I warmly recommed this to everyone in the world ! Regards Niels
forward2me

Response:

Many thanks for your kind comments - we look forward to looking after you and your shipment again soon.
Have a great weekend
Kind Regards,

Janet.

Household hand tools

Forward2me shipment
very quick forwarding of the merchandise. also good communications kept me up to date at all stages of the process.
forward2me

Response:

Thanks for your kind comments - we really appreciate you taking the time to respond! We're delighted that you were happy with our service and look forward to helping you again in the future.

James

Wallets

Forward2me shipment
A bit expensive but a very good service.
forward2me

Response:

Thanks for taking the time to leave your feedback - it is very important to us.
We're offering a premium door to door tracked service to maintain the standards that our customers expect.
If you have a few purchases to make we can consolidate your items and ship them altogether which will reduce your shipping costs. If you have any more questions please get in touch.

James

Protein concentrates and textured protein substances

Forward2me shipment
I am completely satisfied with your service!
forward2me

Response:

Many Thanks for your kind comments - we're delighted to hear that you were happy with our service and we look forward to shipping more parcels to you in the future!

James

Footwear with uppers of leather or composition leather (excl. with outer soles of rubber

Forward2me shipment
Good but very expeansive prices
forward2me

Response:

Thanks for taking the time to leave us your feedback.
We offer a premium, door to door, tracked service with very fast transit times.
We can also consolidate packages for you over a period of time to help reduce the shipping costs.
We are more than happy to provide a cost comparison if you have another company in mind that can provide the same level of service.
We appreciate your feedback and hope to help you again in the future.

James

Printed books

Forward2me shipment
If i need to buy and send from UK forward2me will be first company i apply
forward2me

Response:

Thanks for your kind comments - they're really important to us. We look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
Extremely good service. I have used their service a couple of times and I am impressed by their quick response to deliver the items. Thanks for your service as without you I would not be able to order some items, which do not ship to my country directly.
forward2me

Response:

Thanks very much for your feedback and kind comments - we really appreciate it. We're delighted you were happy with our service and we look forward to forwarding more parcels to you in the future.

James

Wrist-watches

Forward2me shipment
Good.
forward2me

Response:

Thanks for taking the time to leave your feedback, it's very important to us.

James

Unknown

An excellent service; I would not hesitate to recommend.
forward2me

Response:

Thanks very much for your kind comments - your views are important to us. We look forward to helping you again in the future!

James

Unknown

Great - super efficient on - line service. Superb personal interaction for additional questions. have used the service loads of times - wonderful to know I can get just what I want and I have great confidence in delivery processes and timelines!
forward2me

Response:

We really appreciate you taking the time to feed back to us, thanks for your kind comments.

James

Unknown

Forward2me shipment
Greate service!
forward2me

Response:

Thanks for taking the time to respond - we appreciate your feedback. Have a good weekend!

James

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