Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

DHL Express Worldwide
absolutely fantastic - got the goods within a week! Now that is amazing
forward2me

Response:

Thank you for your great comments and taking the time to provide us with your feedback.

Kind regards,

Michelle.

Suitcase

DHL Express Worldwide
The staff were very helpful in organising the delivery, including packing the smaller bags inside the large suitcase. Forward2me is a well run business.
forward2me

Response:

Many thanks for your lovely comments - we like to go that extra mile in helping our customers.

We look forward to receiving parcels on your account in the future.

Kind regards,

Michelle.

Unknown

DHL Express Worldwide
Fabulous! Quick and efficient service. No problems. Item was neatly packaged.
forward2me

Response:

We're really pleased that you you like our service. Many thanks for taking the time to provide us with great feedback.

Kind regards,

Michelle.

Unknown

DHL Express Worldwide
Super fast delivery, great service, thank you very much!
forward2me

Response:

Many thanks for your kind comments and taking the time to feedback to us.

We look forward to being of service again, soon.
Kind regards,

Michelle.

Unknown

DHL Express Worldwide
Hassle free. The shipment method is a bit exaggerated. Sure it was fast, but cost a lot too. I would've been fine just waiting for a week and paying a fourth of the price.
forward2me

Response:

Thanks for taking the time to respond to us, we appreciate your comments.
We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments then, please get in touch.

We look forward to shipping to you again in the future.

Kind Regards,

Michelle.

Unknown

DHL Express Worldwide
very good service! brilliant, fast, simple, inexpensive, allows you to have what is not sent in your country! my nexus 4 arrive in only 1 day! thank you f2me
forward2me

Response:

Many thanks for you kind comments and letting us know you like our service. We hope you are enjoying your Nexus 4 and look forward to shipping parcels in the future, for you.

Kind regards,

Michelle.

Unknown

DHL Express Worldwide
Very good, Excellent communication. Nothing to add.
forward2me

Response:

That's really excellent to hear - many thanks for taking the time to feedback to us.

We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Excellent communication and processing times. Fast response to queries. Will use the services again for sure.
forward2me

Response:

Many thanks for taking the time to feedback to us, your views are really important to us.

We're really pleased that you're happy with our services - if we can provide any help at any stage, please do hesitate to contact us.

We look forward to helping you out again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
As soon the item arrived to them they were very very fast do send. It arrived next day. You can argue about prices and I think that they could be cheaper but at least the service is very good. Thank you.
forward2me

Response:

Thank you for your kind comments - we appreciate your feedback.

We do our very best to turn around all parcels as quickly as possible so that you receive them in your destination country without delay. We're pleased that you like this.

We look forward to helping you again soon but in the meantime if we can provide assistance with anything please do not hesitate to contact us.

Kind Regards,

Janet.

Unknown

Forward2me shipment
Best service possible
forward2me

Response:

Thank you for taking the time to feedback to us - your comments are important to us.

We look forward to helping you out again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Really good service, fast and serious!!best!
forward2me

Response:

Many thanks for your kind comments - your feedback is important to us.

We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
First time user and very satisfied with this great, fast and effective service. Quite happy that I can now bid on hard-to-find eBay items exclusive to the UK, whereas before I was completely reliant upon the varying whims and sympathies of the seller. The shipping price offered was reasonable enough, considering the lack of alternatives, and delivery to me here in Canada was both fast and efficient. Would definitely recommend Forward2Me to anyone else interested in a similar type of service, as they take all of the worry out of what would otherwise be a logistical pain in the neck.
forward2me

Response:

Many thanks for your kind comments - your feedback is important to us.

We're really pleased that we have solved your logistics problem and that you are now able to access the UK Ebay market.

We look forward to helping you again soon, but in the meantime please don't hesitate to contact us if we can assist you with anything.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Very efficient service.
forward2me

Response:

Thank you for your kind comments - we appreciate your feedback, it's important to us.
If we can assist with anything please do not hesitate to contact us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Excellent and incredibly fast service
forward2me

Response:

Thank you for your kind comments - your feedback is much appreciated.
We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Economy Select
Excellent,REALLY fast service as always!!!
forward2me

Response:

That's really good to hear - thank you for your feedback, it's really appreciated.
We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Very very fast service! :)
forward2me

Response:

We're really pleased that you're happy with what we do - thank you for your comments.

We look forward to helping you again soon.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
fast and efficient service
forward2me

Response:

That's really good to hear, thank you for your kind comments.

We look forward to helping you again soon.

Kind Regards,

Janet.

key fob

DHL Economy Select
I find this service to be pretty user friendly. The process is well organized, the communication is clear, delivery is timely. It helps me a lot to organize my online shopping from the UK. Thank you Forward2me Team!!!
forward2me

Response:

Many thanks for your kind comments - we really appreciate your feedback.
We look forward to helping you again soon.In the meantime if we can help you with anything please do not hesitate to contact us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
Veramente veloce!
forward2me

Response:

Many thanks for your feedback.

I hope you don't mind but I translated your comment for others to see
''really fast''
We really appreciate your feedback, it's important to us.

Kind Regards,

Janet.

Unknown

DHL Express Worldwide
fast delivery, good comunication & good price!!!! Recommended
forward2me

Response:

Thank you, your feedback is really appreciated.

If we can do anything to assist please do not hesitate to contact us. Meanwhile we look forward to helping you with more parcels in the future.

Kind Regards,

Janet.