Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Long Life Milk

Forward2me shipment
Once again absolutely superb service from forward2me. They make in Spain so much easier because I can get parcels delivered to them and they have never once failed to arrive. Customer service is first rate. Highly recommended company.
forward2me

Response:

Many thanks for taking the time to leave your feedback. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
Fantastic service. Very happy about how fast my order was processed.
forward2me

Response:

Thanks for taking the time to leave your views, we're glad you were happy with our service and we look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
fast delevery,
forward2me

Response:

Thanks for your feedback. Have a good evening.

James

Unknown

Forward2me shipment
Ottimo servizio per l'italia.
forward2me

Response:

Thanks for your kind comments.

James

Unknown

Forward2me shipment
They ordered what I wanted from a website I could not access in France, forwarded it in timely manner - it was perfect!
forward2me

Response:

We're delighted to hear that our service was what you were hoping for. Thank you for your feedback - it's really appreciated.

James

Nexus Tablet

Forward2me shipment
Excellent client service. Very quick, high quality, very kind and professional staff. Recomended
forward2me

Response:

Thanks for taking the time to leave your kind comments, it means a lot to us.

James

Pairs of Sunglasses

Forward2me shipment
I loved it! You guys are amazing!
forward2me

Response:

Thanks for your comments, we really appreciate it. We're glad you were happy with our service and we look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
as it should be
forward2me

Response:

Thanks for taking the time to leave your views. We're glad you were satisfied with our service. Have a good weekend.

James

Ladies Dress

Forward2me shipment
I am satisfied with everything. The guys give me good discounts on many parcels, ship fast, pack safe, do not damage anything while checking, respond quickly and friendly. Thank you!
forward2me

Response:

Thanks for your feedback, we really appreciate it. We look forward to sending your next shipment to you.

James

Ladies shawl

Forward2me shipment
however we did find it very expensive indeed it works out double cost for us then say to get somebody we know to post for us. We just did not want to have the hassle of having to bother anybody to post stuff for us. and be able to use a service like yourself. I think concept good but costing poor
forward2me

Response:

Thanks for taking the time to respond. We're sorry you felt you needed to give us negative feedback. We provide a premium, door to door, fully tracked service to offer our customers the service they expect. We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
We can also consolidate packages for you which helps reduce your shipping costs.
Kind Regards,

James

Polo Shirt

Forward2me shipment
Very good service. Waited for all my parcels and repack it in to one parcel. /Johan
forward2me

Response:

Thanks for taking the time to respond and leave your kind comments. We look forward to shipping to you again in the future. Have a good weekend.

James

Unknown

Forward2me shipment
The packaging was good, as well as communication. All of the process was concise and to the point. I would have only suggested that there be more (cheaper) shipping options available as sometimes, I'm not in such a hurry to warrant usage of a DHL Express service.
forward2me

Response:

Thanks for your feedback, your views are important to us. If you would like us to look into different shipping options for future shipments then please let us know. Have a good weekend.

James

Unknown

Forward2me shipment
Service as expected. Rates could be better.
forward2me

Response:

Thanks for your comments - we provide a premium, door to door, tracked service.
We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
We can also consolidate packages for you which helps reduce your shipping costs.

James

Unknown

Forward2me shipment
Excellent Service.... only draw back slightly expensive.
forward2me

Response:

Thanks for your feedback. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look into different shipping options for you then please let us know.
Kind Regards,

James

Unknown

Forward2me shipment
This works well. I'm very happy with the forwarding of the goods I ordered around the UK
forward2me

Response:

Many thanks for your kind comments - we really appreciate your views. Have a good weekend.

James

Unknown

Forward2me shipment
Most efficient and speedy service, very happy thank you
forward2me

Response:

Thanks for your feedback.We're delighted you are happy with our service and hope to ship more parcels to you in the near future.

James

Duvet Cover

Forward2me shipment
The idea to be able to ship goods from the UK to Switzerland is fantastic. The delivery of the parcels is pretty quick. I would recommend forward2me to friends.
forward2me

Response:

Thanks for taking the time to respond - we really appreciate your comments. Have a good weekend.

James

Unknown

Forward2me shipment
A+
forward2me

Response:

Thanks for your feedback! Have a good day!

James

Ladies Tops

Forward2me shipment
Great service, quick postage and excellent communication
forward2me

Response:

Thanks for your kind comments - we really appreciate your feedback. We look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
I Love this service. It's very fast and I also love how you can track your pack all the way to you.
forward2me

Response:

Thanks for your feedback. We're delighted you're happy with our services and look forward to helping you again in the future.

James

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