Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
I am glad to say that I am very satisfied with the posting and efficiency. I like the courteous approach when I may encounter any problem and contact forward2me staff. They were nice and very helpful. Good luck! Best Regards, Michael Zammit
forward2me

Response:

Thanks for taking the time to leave your views, we really appreciate your feedback. We're delighted you were happy with our service and we look forward to shipping to you again soon.
Kind Regards,

James

Unknown

Forward2me shipment
This is the first time using this kind of service. Everything is prompt, from customer service to actual delivery. The only thing that is missing is the actual shoe box, but how can I complain when I got the shoes that I wanted so badly, in perfect condition. Thank you forward2me, for providing this excellent service. Hope next time you send me the box. lol :p Kindest regards, From Hyun, Sydney, Australia.
forward2me

Response:

Thanks for taking the time to respond, we really appreciate your feedback.
As a general rule we only take shoe boxes out at the request of the customer. In some cases some retailers don't provide boxes, this may have been the case in this instance.
We're really pleased that you thought our service was excellent.

Best Regards,

James

Unknown

Forward2me shipment
used the service for the first time as I was fed up with suppliers being unable to deliver to the Isle of Man. The sign up was easy and simple and an hour later i was able to order my product with my new UK address. Ordering gifts and supplies Christmas 2012 just looks a lot brighter already!! Rochelle Nesbitt
forward2me

Response:

Many thanks for the feedback - we value your comments. We're glad you were satisfied with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Sandals

Forward2me shipment
Fast forwarding , Reasonable price. Good Service ***** 5star .I love forward2me .
Thi is My First time order goods from UK ,& Ship to Thailand. and Use Forward2me service ,Excellent services
forward2me

Response:

Thanks so much for taking the time to leave your kind comments - we really appreciate it. Have a good evening.

James

Ladies shoes

Forward2me shipment
good
forward2me

Response:

Thanks for taking the time to leave your feedback. Have a good weekend.

James

Child's dress

Forward2me shipment
Absolutely Professionals! Excellent communication, extremely fast delivery, helpful staff, reliable company. Highly recommended
forward2me

Response:

Thanks so much for the kind comments. It means a lot to us and we will pass your comments onto the team. We look forward to shipping to you again in the future. Have a good weekend.

James

Bags

Forward2me shipment
Very good service, parcel split to save on freight, both parcels arrived safely, thank you.
forward2me

Response:

Thanks for your feedback. We're delighted you were happy with our service and we look forward to shipping to you again in the future. Have a good weekend.

James

Unknown

Forward2me shipment
Quick and Efficient
forward2me

Response:

Many thanks for your feedback, we really value your thoughts. Have a good weekend.

James

Unknown

Forward2me shipment
Used forward2me to ship a high-value item. Excellent communication and extremely fast shipping, will definitely recommend.
forward2me

Response:

It's great to hear that you were happy with our service. Thanks for the feedback and we look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
No problems, reliable and fast. Cheaper shipping options would help to increase use. Sometimes just too expensive to use.
forward2me

Response:

Thanks for the feedback, your views mean a lot to us. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
Also, we can consolidate packages for you which helps reduce your shipping costs.
Kind Regards,

James

Brass Clock part

Forward2me shipment
Excellent packaging and prompt service.
Keep it up
forward2me

Response:

Thanks for your kind comments, we really value your feedback. We look forward to receiving your next parcels.
Many Thanks,

James

Unknown

Forward2me shipment
Rapid and complication free...
forward2me

Response:

Thanks for taking the time to respond. We're delighted you had no issues with our service and we look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
Good morning, Even though I had stupid questions from Australia and I was unsure, I was delighted with the patience, the service and the fast delivery of my shoes. Well done forward2me and thank you! This will be an integral part of my shopping. Stephanie Grose
forward2me

Response:

Thanks for your kind comments. We're delighted you were happy with the service we provided and we look forward to shipping to you again. Please don't hesitate to get in touch again if you have any more questions.
Kind Regards,

James

DVD

Forward2me shipment
really great service. Thank you.
forward2me

Response:

Thanks for your feedback. We look forward to shipping to you again in the near future.

James

Unknown

Forward2me shipment
Service was prompt and easy.
forward2me

Response:

We're glad that our service met your expectations. Thanks for taking the time to respond - we really appreciate your views.

James

Unknown

Forward2me shipment
Smooth and efficent handling. Nice proactive approach - you simply get a call in case anything needs clarification. Very good!
forward2me

Response:

It's great to hear you were satisfied with our services. Many thanks for taking the time to respond - we really appreciate your views.

James

Unknown

Forward2me shipment
very good service...Thank you
forward2me

Response:

Thanks for taking the time to leave your kind comments.
Many Thanks,

James

Unknown

Forward2me shipment
just to tell you very good servie, and quick respons on email, thank you
forward2me

Response:

Thanks for the feedback. We appreciate your views and we look forward to receiving more parcels for you in the future.

James

Football Gloves

Forward2me shipment
Good, But the price is too expensive for me to deliver to brunei.
forward2me

Response:

Thanks for your feedback, we appreciate your views. We offer a premium, door to door, fully tracked service to provide our customers with the service they expect.
Kind Regards,

James

Unknown

Forward2me shipment
I live in the US and wanted a product apparently only available for sale in the UK. Thanks for Forward2me I have the item - a unique backpack (wearbodykit.com). Everything was painless. F2M even placed the order for me, no drama whatsoever. They are legit and highly recommended. They charge a reasonable fee but if you need your item it's definitely worth the cost. Thank you!
forward2me

Response:

Thanks very much for your kind comments, they mean a lot to us. We're delighted that you were happy with our service.

James

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