Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
Super fast turnover and excellent communication. My sheets arrived at their office in the morning, and in a few hours, someone emailed me to say that they were ready to be forwarded to me. I responded to ask them whether they had a cheaper shipping option, and they replied within a few hours (unfortunately they didn't). After I paid the shipping cost, my sheets were on my way to me the same day. I had them shipped from the UK to New York, and they arrived in 2 days!! That's even faster than a domestic purchase. While overall it is a bit pricey, I think the service fee foward2me charges is very reasonable. I paid $45 for shipping + service charge, and I'm sure the shipping cost itself paid to DHL wasn't cheap. Definitely would use again.
forward2me

Response:

Many thanks for your feedback and your kind comments. We're really pleased that you were happy with our service and we hope to ship to you again soon.
Have a good weekend.
Kind Regards,

James

Plastic Containers

Forward2me shipment
very patient and fast to deliver .
forward2me

Response:

Thanks for taking the time to leave your views - we really appreciate your feedback. Have a good day.
Kind Regards,

James

Unknown

Forward2me shipment
Easy to use, great service.
forward2me

Response:

Many thanks for your kind comments. We're glad you were happy with our service and we look forward to shipping to you again in the future.

James

Pipes for Fire

Forward2me shipment
I've had consignments sent via air freight and by sea. and both have been prompt and undamaged. An excellent service which I have recommended to others here in Cyprus
Excellent and totally reliable
forward2me

Response:

Thanks for the feedback - we really appreciate your comments. We're pleased to hear that everything went smoothly for you and we look forward to shipping more parcels to you soon.
Kind Regards,

James

Unknown

Forward2me shipment
Good service but fairly expensive to use.
forward2me

Response:

Thanks for your feedback. We use DHLs premium, door to door, fully tracked service to provide our customers with the high quality service they expect. We can consolidate your parcels to help reduce your shipping costs or look at other shipping options for you. If we can provide you any more information please don't hesitate to get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
GOOD SERVICE, FAST AND RELIABLE.
forward2me

Response:

We're pleased you were happy with the service that we provided - thanks for taking the time to leave your feedback.
Kind Regards,

James

Unknown

Forward2me shipment
Fast correspondense and delivery. Prices a bit above average.
forward2me

Response:

Thanks for your feedback and your kind comments, your views mean a lot to us. Have a good evening.

James

Unknown

Forward2me shipment
Delivery was very quick. A cheaper service taking less time would be great.
forward2me

Response:

Thanks for the feedback. We do use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these, however if you do want us to look at other options for you for a future parcel then please get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
I has really been a pleasure to use "forward2me". I ordered a "sample" - just for testing. Ordered some polo shirts Thursday night - and received them in Denmark the following Tuesday morning. Great work! Really impressed. Gorm Bue Nielsen
forward2me

Response:

Thanks very much for taking the time to leave your feedback - we really appreciate your kind comments. We're very pleased you were happy with our service.
Many Thanks,
James

Unknown

Forward2me shipment
Fantastic service. Rapid and cost effective shipping. Saved a bomb compared to buying the same item in Aus!
forward2me

Response:

Many thanks for the feedback - we value your comments. We're glad you were satisfied with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Mens T shirt

Forward2me shipment
fast and easy
forward2me

Response:

Thanks for taking the time to leave your kind comments. We look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
It was very pleasant that after a little problem forward2me didnt add costs for combined delivery. Only pitty thing is that I didnt know befor I ordered, what the costs were. Is was 26 pound to send something to the netherlands .Wow. Luckly the products I got were with discount but it was VERY expensive. Greets en do go on with the service
forward2me

Response:

Thanks for the feedback, your views mean a lot to us. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
Also, we can consolidate packages for you which helps reduce your shipping costs.
Kind Regards,

James

Unknown

Forward2me shipment
Great service and very fast delivery, what more could you want?.
forward2me

Response:

Thanks for taking the time to leave your feedback - we really appreciate your views. We're delighted you were happy with our service and we look forward to shipping to you again in the future.

James

Cap

Forward2me shipment
Excellent service. Very quick with no problems at all. This service fully met my expectations and I would use again.
forward2me

Response:

It's great to hear that your service met your expectations. Thanks for the feedback and we look forward to shipping to you in the future.
Have a good weekend.

James

Unknown

Forward2me shipment
I wish it was possible to choose Royal Mail instead of DHL.
forward2me

Response:

Many thanks for your feedback - we really appreciate it.
We can offer to send parcels under certain dimensions through Royal Mail -if you would us to do this for you in future shipments then please get in touch.
Have a good weekend.

James

Child's Playpen

Forward2me shipment
This was a great experience. I was able to combine 3 packages (additionally purchased Olympic games playing cards as present from Amazon) and got a great deal on the shipping. My items arrived to my home in US 2 days after they shipped. Very happy with forward2me and highly recommend to anyone.
forward2me

Response:

Thanks for taking the time to leave your kind comments. We're delighted you found everything went smoothly and we look forward to helping you out again in the future.
Kind Regards,

James

Wooden Boxes

Forward2me shipment
Excellent service
forward2me

Response:

Many thanks for your feedback, we really appreciate your views. We look forward to sending future shipments to you.

James

Ladies Dress

Forward2me shipment
Only drawback is cost.
forward2me

Response:

Thanks for your feedback. We provide a premium, door to door, fully tracked service to provide the service our customers expect. We can consolidate your parcels to help reduce your shipping costs. If we can provide you any more information please don't hesitate to get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
For første gang modtog vi med spænding en sending fra England - den blev leveret prompte og betalingen derfor var nem. Vi fortsætter vort "samarbejde"!!
forward2me

Response:

Thanks for your kind comments. We look forward to shipping to you again in the future!

James

Unknown

Forward2me shipment
Very helpful team and Exellent service! Thankyou
forward2me

Response:

Many thanks for your kind comments. We look forward to shipping to you again in the future.

James

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