Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
Fast, friendly and easy! Will use your services on a regular basi. Many thanks from Norway :)
forward2me

Response:

Thank you for your positive comments - we really appreciate them. We look forward to shipping more items to you in the future.

James

Unknown

Forward2me shipment
Excellent communication and lightning fast shipment!
forward2me

Response:

Thanks for taking the time to leave your kind comments. Have a good weekend!

James

Unknown

Forward2me shipment
Very fast shipping, Thankyou
forward2me

Response:

Thanks for using our service and for your kind comments. Have a good weekend!

James

Unknown

Forward2me shipment
The staff are very prompt in sending your packages as well as responding to any questions that you may have. I found that the cost of getting the packages shipped was a little pricey but I will definitely use again if needed
forward2me

Response:

We do offer a a premium, door to door, tracked service. We can consolidate your packages if you are expecting more than one which helps with your shipping costs. Thanks for taking the time to respond and we look forward to sending more parcels to you in the future.

James

Unknown

Forward2me shipment
Service was very good. Consolidation of packages is the service I like the most. Shipping rates was a bit high, should have more options to choose from (eg. Express, standard, ground etc)

Unknown

Forward2me shipment
Fast delivery.
forward2me

Response:

Thanks for your positive feedback! Have a good weekend.

James

Unknown

Forward2me shipment
fast service, but a bit pricey shipping
forward2me

Response:

Thanks for your comments - we provide a premium, door to door, tracked service.
We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
We can also consolidate packages for you which helps reduce your shipping costs.

James

Unknown

Forward2me shipment
really very useful services, and the staff very helpful
forward2me

Response:

Thanks for taking the time to leave your kind comments.

James

Unknown

Forward2me shipment
THANK YOU SO MUCH. FORWARD2ME IS GREAT. I AM REALLY HAPPY TO DO BUSINESS WITH YOU.
PERFECT SERVICE.
forward2me

Response:

Many thanks for your feedback - it is very important to us. We look forward to shipping more parcels to you in the future!

James

Unknown

Forward2me shipment
quick service
forward2me

Response:

Thanks for your kind comments. Have a good weekend!

James

Unknown

Forward2me shipment
Great service. Very fast.
forward2me

Response:

Thanks for your kind comments. We look forward to shipping more parcels to you in the future!

James

Unknown

Forward2me shipment
The process worked much better than I thought it would. Once "Forward2me" had my items, it was only a matter of days before they were flown across the pond and showed up at my door! The DHL delivery was very efficient and fast. One of my 2 items was separated in the delivery process, but DHL promptly delivered it the next day. I am looking forward to using this process again.I think it helped "Forward2me" that I gave them a list (containing the contents, size, and weight) of the items to be delivered to me. I would recommend you do the same also.
forward2me

Response:

Thank you for your feedback. We're delighted to hear you were happy with the service we provided and we look forward to helping you again in the near future.

James

Unknown

Forward2me shipment
Service is superb and super super fast! The only thing that would be great is to be able to have parcels 'wait' so that you could combine different shipments together and ship when you want to. Otherwise a fab service! Thanks!
forward2me

Response:

Thank you for your feedback. We can now offer a consolidation service. We can hold numerous parcels for you and then ship them in one shipment to save on shipping costs. If you would like any more information please get in touch. Have a good weekend.

James

Unknown

Forward2me shipment
Delivery Time is excellent, and the website is very easy to use. Maybe costs can be reviewed.
forward2me

Response:

Thanks for your feedback, we really appreciate it. We provide a premium, door to door, tracked service.
We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
Also, if you have more than one parcel we are happy to consolidate packages which helps reduce your shipping costs.

James
forward2me

Response:

Thanks for your feedback - it is very important to us. Have a great weekend.

James

Unknown

Forward2me shipment
Excellent service with great customer care
forward2me

Response:

Thanks for taking the time to respond and for your positive feedback.

James

Unknown

Forward2me shipment
Service was excellent, fast response time when mistake was made and easily rectified. Postage is quite expensive but item arrived quickly.
forward2me

Response:

We really appreciate your feedback - thanks. We provide a premium, door to door, tracked service.
We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
Also, if you have more than one parcel we are happy to consolidate packages which helps reduce your shipping costs.

James

Unknown

Forward2me shipment
It was very professional! I bit expensive, but I was happy with forward2me!!
forward2me

Response:

Thanks for your kind comments - we provide a premium, door to door, tracked service.
We are more than happy to do a price match if you have some one in mind that can provide the same level of service or if you have more than one parcel we are happy to consolidate packages which will reduce your shipping costs.

James

Unknown

Forward2me shipment
I have been impressed with Forward2me's service my products are despatched promptly & well packaged. I recently had a query regarding a charge & Michelle addressed & rectified the issue very quickly. Would recommend them highly. The only extra thing I would like to see would be the ability to combine multiple purchases into one shipment.
forward2me

Response:

Thanks for your kind comments! We can now offer a consolidation service so that you can combine multiple purchases into one shipment to save on shipping costs. If you would like any more information please get in touch.

James

Unknown

Forward2me shipment
unbelievable ! the delivery from UK to Greece took only 2 days.thanks a lot forward2me.i wish you success at all times.
forward2me

Response:

We're delighted you were happy with our service, we look forward to shipping more parcels for you in the future. Thanks for the feedback.

James

Unknown

Forward2me shipment
I think your service is very good but was quite put out by your charneed my parcel to be sent by DHL normal post would have been good enough.
forward2me

Response:

Thanks for your feedback. We do use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using normal post would not include any of these.

James

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