Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Ladies shoes

Forward2me shipment
Very pricey though
forward2me

Response:

Thanks for your feedback.
If you get in touch we can offer you cheaper shipping methods such as Royal Mail for shipments which are within the size/weight limit. Also, consolidating packages can help to reduce your shipping costs.
Kind Regards,

James

Pair of trainers

Forward2me shipment
Delivery time exceeded expectations - thanks!
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - your views mean a lot to us.

James

Unknown

Forward2me shipment
Very speedy and uncomplicated service.
forward2me

Response:

Thanks for your feedback, we're delighted you were satisfied with our service and hope to ship to you again soon.

James

Mens Jacket

Forward2me shipment
Very pleased!
forward2me

Response:

Thanks for the feedback! We look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
Perfect service. Always on time.
forward2me

Response:

Thanks for your kind comments, we really appreciate your views.

James

Ladies Dress

Forward2me shipment
As always the service from Forward2me has been superb. Awesome, friendly service and the FASTEST shipping across the world I have seen. It might be a little more expensive than other options but in terms of service they are second to none! Thank you!
forward2me

Response:

Thanks very much for your kind comments - your thoughts mean a lot to us. We're really pleased you were happy with our service and we look forward to shipping more parcels to you.
Kind Regards,

James

Packs of 8 Asea

Forward2me shipment
The team of forward2me is excellent, helping me sorting things out. thanks a lot
forward2me

Response:

Thanks for taking the time to leave your views - we really appreciate it. We're delighted you were happy with the service and we look forward to shipping to you again soon.
Kind Regards,

James

Unknown

Forward2me shipment
Swift and easy process. Fast delivery and excellent packaging. Really happy
forward2me

Response:

Many thanks for your kind comments - your opinions mean a lot to us. We look forward to receiving more parcels for you in the near future.
Kind Regards,

James

Unknown

Forward2me shipment
So happy i found this company. The service was really good. My only complaint is the price..its to expensive to use all the time.
forward2me

Response:

Thanks for your feedback, your views are important to us. If you would like us to offer you different shipping options in the future, for example through Royal Mail, please get in touch.
Kind Regards,
James.

James

Unknown

Forward2me shipment
Excelent service, too fast.
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.

James

Xbox Game

Forward2me shipment
Excellent service.
forward2me

Response:

Thanks for your feedback, we're delighted to hear that you are satisfied with our service.

James

Unknown

Forward2me shipment
As always, great service & speed of delivery
forward2me

Response:

Many thanks for taking the time to respond to us, we really appreciate your feedback.

James

Unknown

Forward2me shipment
Lower postage cost will be better.
forward2me

Response:

Thanks for your feedback. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to consolidate your items, or see if we can ship your parcel through Royal Mail please get in touch.
Kind Regards,

James

Unknown

Forward2me shipment
Only one option for postage, i also use shipito.com in USA and they offer about 12 different shipping options and consolidation, cost of shipping extremely high for such a small parcel. Unlikely to use again.
forward2me

Response:

We're really sorry you felt you needed to give us negative feedback. We can offer alternative shipping options if you get in touch. We will be putting these on our website soon but as a relatively new company we haven't quite got there yet. Please get in touch via the website and we can let you know what options we can offer you.
Please be assured that we want to provide the best, most cost effective service for you.
We look forward to hearing from you.
Kind regards,

James

Book - Global Business Review

Forward2me shipment
Great Customer Services, and excellent work, really happy and appreciated.
forward2me

Response:

Thanks for your feedback, it means a lot to us. We look forward to shipping your next shipment to you.
Have a good day.

James

Unknown

Forward2me shipment
I am very happy with their service! When I called them to check my package to check if it contained the right colour foundation, this was no problem and they did it straight away! So friendly & personal customer service as far as I experienced. Clear service, Low shipment prices, Easy payment & Fast delivery. Thank you!
forward2me

Response:

Thanks for taking the time to leave your comments - we really appreciate it. We look forward to shipping to you again.
Many Thanks,

James

Unknown

Forward2me shipment
Always good - effecient, fast and always arrives in good condition. I am so happy that I have found this gem - now I can order whatever I want online and don't have to worry about delivering to SA!
forward2me

Response:

Many thanks for your kind comments. We're really pleased you were happy with out service and we look forward to shipping to you again in the future.
Kind Regards,

James

Ladies shoes

Forward2me shipment
shipping cost to australia a bit expensive.
forward2me

Response:

Many thanks for your feedback, we really appreciate your views. We do provide a premium, door to door fully tracked service to provide our customers the service they expect. If you would like us to look at sending your next shipment through Royal Mail then please get in touch.
Kind Regards,

James
Thank you James for letting me know. I will try Royal Mail next time and give you my feedback.

Unknown

Forward2me shipment
I was very very happy with the service forward2me provided to me. Without it I would not have been able to purchase the only thing my husband wanted for his birthday as the store does not ship outside of the UK. If I ever have a need to use forward2me again I will not hesitate and I will recomend it to anyone I know needing something shipped from the UK. :)
forward2me

Response:

Thanks for taking the time to leave your feedback - it means a lot to us. Have a great weekend.

James

Unknown

Forward2me shipment
The best forwarding service all time. THANKYOU!
forward2me

Response:

Thanks for your kind comments. We're delighted you were happy with out service and we look forward to shipping to you again.
Have a good weekend.

James

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