Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Worked fine. I was a little apprehensive at first. Item was shipped promptly.
forward2me

Response:

We're really pleased that your happy with our services and have gained
some confidence in us through giving us a try. Look forward to shipping more packages for you.

Michelle

Unknown

the price of the posting to Cyprus.
forward2me

Response:

Many thanks for taking the time to respond.
We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition.
If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We can also consolidate parcels for you which will help with shipping costs.

Michelle

Unknown

Great service. Looking to use them in the future.
forward2me

Response:

Many thanks for taking the time to respond.
We look forward to receiving more packages for you.
Kind Regards,

Michelle

Unknown

I'm very happy I found this site! It allows me to buy a lot of things that can't be shipped to my country and the shipping methods offered are always the best possible! I can see myself buying tons of things in the near future using their services...
forward2me

Response:

Thank you for your feedback.
Please let us know if we can be of any assistance at any stage.
Kind Regards,

Michelle

Unknown

Good service, I'm happy with it.
forward2me

Response:

Thanks for your feedback, have a great weekend.

Michelle

Unknown

Forward2me shipment
Very fast service and it came direct to me without any problems. The service is a bit expensive, but if there's no other way to get the items, then you certainly get what you pay for!
forward2me

Response:

Many thanks for your comments.
If it helps, we can consolidate your parcels, that always helps with your shipping costs.

Michelle

Unknown

Happy with the service but your service is over priced! As such, I has started using another UK forwarding service.
forward2me

Response:

Thanks for the feedback. We do provide a premium service that is tracked, contains basic insurance and has short delivery times. If you have found a company that is providing an equivalent level of service - i.e. they're not just throwing the package in the post in the same condition as they receive it (we repackage items appropriately and complete the export paperwork comprehensively) then we would be happy to price match - please just get in touch.

In situations where the best possible price is needed but for the same level of service we recommend consolidating a few items into the same shipment and sending them together - this always works out cheaper.

Unknown

Very quick, thanks. I'm happy :-)
forward2me

Response:

Thanks for your feedback - have a great weekend.
Kind Regards,

Michelle

Unknown

Forward2me shipment
I am extremely pleased with the service I have received from forward2me. They have always been extremely friendly and helpful in all correspondance and I have always received my parcels very swiftly indicating a quick turnaround time at their depot. Many thanks.
forward2me

Response:

We're really pleased that your happy with our services - we'll pass your kind comments onto the team.
Kind Regards,

Michelle

Unknown

Thumbs Up. Many thanks. Would recommend to friends.
forward2me

Response:

Thank you - much appreciated.
Don't forget to like our photo on Facebook to have the chance of winning a kindle through the month of May.
Kind Regards,

Michelle

Unknown

JUST EXCELLENT!!!!!
EXCELLENT
forward2me

Response:

Thank you - have a great weekend.

Michelle

Unknown

The service was really fast and I didn't have any problems with it. I'd recommend it to anyone without any hesitation.
forward2me

Response:

Many thanks - much appreciated.
Don't forget to 'like' our photo on Facebook to have the chance of winning a Kindle through the month of May.
Have a great weekend.

Michelle

Unknown

Expensive shipping costs.
forward2me

Response:

Thanks for your comments - we provide a premium, door to door, tracked service.
We are more than happy to do a price match if you have some one in mind that can provide the same level of service.
We can also consolidate packages which helps with your shipping costs.
Kind Regards,

Janet.

Unknown

The staff is always willing to help and find the best way to ship parcels so that they reach you safely, inexpensiveley and fast!!!! The services for purchasing on behalf of the client are a bit expensive but everything else is perfect. Very polite people!!! Always helpful!
excellent services. The address sometimes is not allowed for purchases i.e. from next.co.uk Something must be done so that customers can use it easily for every store .
forward2me

Response:

Many thanks for your feedback and kind comments.

Don't forget to 'like' our photo on Facebook to have the chance of winning a Kindle through the month of May.

Have a nice weekend

Michelle

Unknown

although I had some problems with my purchase from Amazon due to their system with the address, the support was very good.
forward2me

Response:

Thank you for your feedback - don't forget to 'like' our picture on Facebook to have the chance of winning a kindle during the month of May.
Kind Regards,

Janet

Unknown

My article arrived in great order and it was easy to use. I would definitely use them again for services to Australia from England.
forward2me

Response:

Thank you for your feedback its very much appreciated - we look forward to receiving future parcels for you.
Have a great weekend.

Michelle

Unknown

Forward2me shipment
fuss free, trouble free transaction with zero additional interaction/queries required - this is how it should be - where the service provided is good enough to be "invisible".
forward2me

Response:

Thank you for your kind comments. Don't forget to 'like' our photo on Facebook to have the chance of winning a kindle throughout the month of May.
Have a great weekend.

Michelle

Unknown

Really pleased with the service and prices. Very friendly and helpful staff. Such a pleasure to deal with. Thanks for your service, your'e the best!
forward2me

Response:

Thank you for your kind comments - don't forget to 'like' our picture on Facebook to have the chance of winning a kindle in our May Madness draw.
Thanks,

Janet

Unknown

always prompt, helpful and most of all friendly!I keep going back again and again...
forward2me

Response:

Thank you for taking the time to respond - your feedback is important to us. Have a good day.

Janet

Unknown

Would def use it again! At first I was very worried but when I received the items they were packed very carefully and they arrived very quickly! the charge was normal and I recommend it to everyone!
forward2me

Response:

We're very pleased that you gained confidence in us and are happy with our service. Thanks for your feedback.

James

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