Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
forward2me is perfect. It's been a long time since I first found them, and I never use another company.
forward2me

Response:

Many thanks for your feedback, we really value your thoughts.

James

Unknown

Forward2me shipment
have not received my parcel at all and it should have been here My package is a cheque serves is to expensive for a cheque to take so long to not even arrive
forward2me

Response:

Thanks for taking the time to respond to us - we hope you feel that we have dealt with the situation for you and that you have a satisfactory outcome.
Kind Regards,

James

Elbow Support

Forward2me shipment
Amazingly fast and professional service. What would I do with 'forward2me' Cheers, Very satisfied customer
forward2me

Response:

Thanks very much for your kind comments. We're really pleased to hear you are satisfied with the service we provided and we look forward to shipping to you again in the near future.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent forwarding service! Extremely fast and courteous company would definitely use them again!
forward2me

Response:

Thanks for taking the time to respond to us. We're delighted you were happy with our service and we look forward to shipping to you again.
Kind Regards,

James

Screen Protectors - 6 Pack

Forward2me shipment
Superb service, fast communication and very efficient..... to recommend A++++++
forward2me

Response:

Many thanks for your kind comments. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the near future.
Many Thanks,

James

Unknown

Forward2me shipment
Very good service as I managed to order from a number of website who do not deliver to my country. Thanks to forward2me it is all possible.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback. We look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
The service they provided me with, particularly with my slightly unusual situation was simply excellent. However, I was left very surprised by the shipping costs due to the 'volumetric' calculation used. I think forward2me could do a better job of explaining this concept in their FAQ as I certainly wasn't ordering a pillow so didn't expect it to be relevant to me.
forward2me

Response:

Many thanks for your feedback - we really appreciate your views. Following your feedback we have re-visited our FAQ page to make the volumetric weight explanation more clear to our customers.
Kind Regards,

James

Chocolates

Forward2me shipment
A completely professional service. Thank you :)
forward2me

Response:

Thanks for your feedback - your views mean a lot to us. We look forward to helping you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Perfect, many thanks...
forward2me

Response:

Thanks for taking the time to respond to us - we really appreciate your kind comments.
Kind Regards,

James

Unknown

Forward2me shipment
Fast forwarding, thank you!
forward2me

Response:

Thanks for your kind comments, we're delighted to hear that you were happy with our service and we look forward to helping you again in the near future.

James

Mens Trainers

Forward2me shipment
so far so good
forward2me

Response:

Thanks for your feedback! We look forward to shipping to you again in the future.

James

Unknown

Forward2me shipment
An excellent service, item propmtly delivered.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.

James

Unknown

Forward2me shipment
very smooth Transaction
forward2me

Response:

Thanks for taking the time to leave your feedback, we really value your views.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent service.. Super fast shipping and no hassles. Happy to reccomend to others.
forward2me

Response:

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
The service from Forward2me was excellent - what was not so good was the service from DHL who took 5 days to deliver the package in Dublin.
forward2me

Response:

Thanks for your feedback - we really appreciate your views. We're sorry to hear that the delivery of your item took longer than expected - we've looked into this for you and DHL attempted delivery but unfortunately there was nobody home to sign for the parcel.
Kind Regards,

James

Unknown

Forward2me shipment
perfect service!!
forward2me

Response:

Thanks for your feedback! We really appreciate your kind comments.

James

Unknown

Forward2me shipment
The best forwarding service I have ever used!! The service is very easy to use and sign up is more than simple!! The staff is very friendly, support is fast, responsive and very helpfull. Shipping is super fast and from my history of orders, the service is very secure and trustworthy!!! It manages to bring closer to everyone the excelent quality products that the UK has to offer, and all of these for a minimal sign up fee - the cheapest I have ever seen. Would recommend it to everyone.
forward2me

Response:

Many thanks for your feeback, we really appreciate your kind comments. We're delighted to hear that you were satisfied with the service we provided and we look forward to shipping to you again in the future.
Thanks again,

James

Unknown

Forward2me shipment
The service was amazing. VERY fast process and shipping. On time. Excellent communication with customer. Definitely, I'm gonna use forward2me.com again!
forward2me

Response:

Thanks for your kind comments, your feedback means a lot to us. We look forward to shipping more parcels to you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Surprisingly quick but a little expensive
forward2me

Response:

Thanks for taking the time to feed back to us. We use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these. If you would like us to look at other shipping options in future for you then please get in touch.

James

Unknown

Forward2me shipment
I received what i ordered in time.
forward2me

Response:

Thanks for your feedback. We look forward to shipping to you again in the future.

James

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