Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Ladies Tops

Forward2me shipment
Excellent as always
forward2me

Response:

Thanks for your feedback. We're pleased to hear you were happy with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Got the packages shipped right after arrival and they arrived in less than 24 hours after shipping! Great service and helpful staff
forward2me

Response:

Thanks for taking the time to leave us with your feedback - we really appreciate your comments.
We look forward to helping you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Perfect!
forward2me

Response:

Thanks for your feedback. We're delighted to hear you were happy with our service.
Kind Regards,

James

Unknown

Forward2me shipment
Very fast and great service! But I think it could get even better if we could chose between the different shipping options as we are about to pay. Or you could include other shipping costs in the mail so we wouldn't have to ask for it.
forward2me

Response:

Thanks for your feedback - your views are very important to us. We plan to introduce this on our website in the future, but as a relatively new company we haven't quite got there yet.
We look forward to receiving parcels for you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Very fast and parcel arrived in perfect state. Will definitely use again :-)
forward2me

Response:

Many thanks for your kind comments - your feedback means a lot to us. We look forward to shipping to you again in the future.
Kind Regards,

James

Coffee Brewer

Forward2me shipment
Great!
forward2me

Response:

Thanks for your kind comments - your views mean a lot to us.

James

Toaster

Forward2me shipment
Great communication and fast service. 5 Stars.
forward2me

Response:

Thanks for your feedback, we really appreciate your comments!

James

Unknown

Forward2me shipment
Really excellent service, and I would not hesitate to recommend you to others. I am not sure if it is possible, but I would appreciate if my e.mail invoice (prior to forwarding my parcel(s) would include itemized costings - e.g. The cost of the Shipment service and a separate cost that goes to your service and other costs if any. Thank you. Kind regards - Herman
forward2me

Response:

Thanks for your feedback, we really appreciate your views. When consolidation charges and insurance charges are included then these will be itemized separate to your shipping costs.
We look forward to receiving more parcels for you in the future.
Kind Regards,

James
Excellent service, great communications and would not hesitate to recommend Forward2me to all.

Unknown

Forward2me shipment
Great communication, fast response. I will definitely continue using this service. Thank you!!! A+++
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback. We look forward to shipping more parcels to you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Everything works great and postage was fast but a bit expensive, £10.50 for a phone cover to Australia.

Unknown

Forward2me shipment
Extremely impressed with the excellent and fast service you give.WIll definitely use your service again in the near future.
forward2me

Response:

Thanks for your feedback - we look forward to receiving future parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
Great service!
forward2me

Response:

Many thanks for your kind comments. We look forward to receiving more parcels for you in the near future.
Have a great weekend.
Kind Regards,

James

Unknown

Forward2me shipment
very good service
forward2me

Response:

Thanks for taking the time to leave us with your views, your feedback means a lot to us.
Have a good weekend.

James

Unknown

Forward2me shipment
I was extremely happy with foward2me. It's my first time using an on-shipping company and was left very pleased with how easy the process was and how quickly was shipped on to me. Thanks!
forward2me

Response:

Thanks for your feedback .We're delighted to hear that you were pleased with our service and we hope to help you again in the near future.
Kind Regards,

James

Unknown

Forward2me shipment
5***** service!
forward2me

Response:

Thanks for taking the time to leave us with your feedback, your views mean a lot to us.
Have a great weekend.
Kind Regards,

James

Crayons

Forward2me shipment
Very efficient.
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.
Have a good weekend.
Kind Regards,

James

Unknown

Forward2me shipment
easy, fast service; thanks
forward2me

Response:

Thanks for your feedback! We're glad you were satisfied with our service and we look forward to shipping to you again in the future.
Kind Regards,

James

Bras

Forward2me shipment
Excellent service as always, love the way you all help me to pack my parcel, helps me save lots on the shipping cost, thanks!
forward2me

Response:

Thanks for your feedback, we really appreciate it. We look forward to receiving more parcels for you soon.
Have a good weekend.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent delivery rate, but very expensive.
forward2me

Response:

Thanks for your feedback. We're sorry to hear you find our service is very expensive. If you would like us to look into other shipping options for you such as Royal Mail then please let us know. Alternatively, we can consolidate parcels for you to help reduce your shipping costs.
If you require any more information then please get in touch.
Kind Regards,

James
(Sorry for the very late answer.)

Can you tell me more about the other shipping options that are cheaper? And how I can specify how I choose them when I want a package to be sent from you to me?

Childs Shoes

Forward2me shipment
Very Fast Dispatch pay today arrived the next day! Price a bit expensive but on the whole it is very good service! Thanks Will use again!
forward2me

Response:

Thanks for taking the time to respond to us, we really appreciate your feedback.
Have a good weekend.
Kind Regards,

James

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