Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
In my firsit service experiance i faced unexplaned delay from DHL as the shipment went through China!!!!!!!!!!!!!!!! i do not know whay?

Unknown

Forward2me shipment
Company aiming at finding solutions not problems. A rare treat nowadays...
forward2me

Response:

Thanks very much for your kind comments. We look forward to shipping more parcels to you in the future.
Kind Regards,

James

Handbag

Forward2me shipment
Friendly, efficient, reliable and no fuss/
forward2me

Response:

Many thanks for your feedback - it is very important to us!

James

Unknown

Forward2me shipment
i think the service was excellent and very prompt, however i doubt il use it again ax i found it a bit over prices!
i think its a very good concept and useful especially for Malta howver its a bit over priced, i rate the service as excellent thou!
forward2me

Response:

Thanks for your feedback. We do offer a consolidation service if you are purchasing a few items, this will help reduce shipping costs for you.

We can also look into different shipping options for you if you get in touch.

Many Thanks,

James

Unknown

Forward2me shipment
Everything ok :)
forward2me

Response:

Thanks for taking the time to leave your feedback. We're glad you satisfied with our service.

James

Unknown

Forward2me shipment
Service excellent but very expensive, in fact too expensive!
forward2me

Response:

Thanks for your feedback - we appreciate your views. Please get in touch if you would like us to look at other shipping options for you.
Thanks,

James

Unknown

Forward2me shipment
I wish there were more shipping options, economy, as well as courier for international shipments.
forward2me

Response:

Thanks for taking the time to leave your feedback. Please do not hesitate to get in touch if you would like us to look at different shipping options for you.

James

Boys shirt

Forward2me shipment
Fab service and communication, a bit expensive for single items but I'm aware that you are looking into the minimum weight postage issue.
forward2me

Response:

Thanks for your feedback - it is very important to us. We look forward to shipping more parcels to you in the future.

James

Unknown

Forward2me shipment
It was so quick and informed me of the delivery very promptly, and inquired of my preferences! Definitely will use forward2me again and recommend it to friends!
forward2me

Response:

Thank you for taking the time to leave your positive comments. We look forward to shipping more parcels to you in the future!

James

Unknown

Forward2me shipment
They were very fast. It was great being able to track my package. Constant notification. However not so keen on them opening and inspecting my package.
forward2me

Response:

Many thanks for your feedback - we really appreciate it.

James

Unknown

Forward2me shipment
I think you should offer the cheapest method for sending items on unless the customer requests otherwise.
forward2me

Response:

Thanks for taking the time to leave your feedback - it is very important to us.
We're offering a premium door to door tracked service to maintain the standards that our customers expect.
We look forward to shipping more parcels for you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Item arrived quickly and packaged well. I was very happy with the service. The only downside being that I didn't receive a reply to my mail enquiring as to whether they sign on delivery for our items when they are delivered to their office (they do). Great service though, and would use forward2me again.
forward2me

Response:

Thank you for taking the time to leave your feedback - it's really important to us.
We're really sorry that we missed your e-mail but just to confirm we will sign for any of your packages that arrive at your address and ensure they are secured in your account on arrival.
Thanks again.
Kind Regards,

James

Furniture of other mareials

Forward2me shipment
Price was close to the one they promissed beforehand. Goods were delivered on time and in perfect condition.
forward2me

Response:

Great to hear that you are happy with our services - thanks you for taking the time to leave feedback, its important to us.
Kind Regards,

James

Brass Clock

Forward2me shipment
Recently I did need your service in packing and sending me clocks to my Malta Address and the service was fast and packed in a very professional way. Thanks.
forward2me

Response:

Thank you for your comments - your feedback is important to us.
Kind Regards,

Janet.

Fishing Rod

Forward2me shipment
the services was fast, and all items were recived in very good condtion. very well packed. thanks for the service hope to use it again in the future.
forward2me

Response:

Many thanks for your kind comments, your feedback is important to us.
We look forward to processing future packages for you.
Kind Regards,

Janet.

Unknown

Forward2me shipment
easy to use definitely would use again
forward2me

Response:

Thanks - we look forward to receiving more parcels for you.
Kind Regards,

Janet.

Coaxial cable and other coaxial electric conductors

Forward2me shipment
Awesome service, would love cheaper p&p rate.
forward2me

Response:

Thanks! Contact us through the website and we're more than happy to look at other options for you.
Kind Regards,

Janet.

Ladies Dress

Forward2me shipment
Excellent service every time in comunication, delivery, shopping,...everything!
forward2me

Response:

Many thanks for your kind comments - your feedback is important to us.
Kind Regards,

Janet.

Women's or girls' skirts and divided skirts of synthetic fibres (excl. knitted or crocheted and petticoats) Made-up clothing accessories

Forward2me shipment
I have my goods delivered as requested. I am happy with the service!
forward2me

Response:

Many thanks for taking the time to leave your feedback.
We look forward to shipping future parcels for you.
Kind Regards,

Janet.

Input or output units for automatic data-processing machines

Forward2me shipment
I am quite an old customer and have shipped many an item through your service Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels a bit like you've lost that "personal touch" For example, it would appear that the only shipping service that you offer now is Courier service. Sometimes I just buy something small like a wireless mouse and a small Royal Mail package [& price} would suit me better Steve Cachia
forward2me

Response:

Thank you for your comments - your feedback is important to us.
The web based functionality which is developing over time is aimed at making things more efficient and easier for you our customers.
We still offer the personal service through e-mail and are more than happy to accommodate any special requests for shipments/service etc.
Please contact us through the website for your next shipment and we'll ensure that a note is applied to your account.
Hope this all helps and we hope you will continue to use our services.
Kind Regards,

Janet.
It appears that the personal e-mail service is still available and I must say that this has always been superb !!
I thoroughly recommend this service. I am a frequent user and if you have the fortune of dealing with Mr Janet Grundy then all the more rest assured that you will get an efficient and personalised service.
forward2me

Response:

Thank you :0)

Janet.

This site uses some unobtrusive cookies to store information on your computer. I agree