Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Leather Jacket

Forward2me shipment
excellent and fast service.really helpful representatives!
forward2me

Response:

Thanks for your feedback. We're delighted you were happy with our service.

James

Ladies Dress

Forward2me shipment
Forward2me are the very best. They are loyal to their clients and do their work me meticulously. They are sincere and trusthworthy and sometimes they do miracles, so as to say. I respect them very much and for me they are my truth friends.Keep it up . Congratulations.
forward2me

Response:

Thanks very much for your kind comments - your views mean a lot to us. We hope to ship more parcels to you in the future!
Kind Regards,

James

Unknown

Forward2me shipment
I'm satisfied with your speedy service.
forward2me

Response:

Thanks for your feedback - we're delighted that you were satisfied with our service and we hope to ship more parcels to you in the future.

James

Unknown

Forward2me shipment
The service has been excellent !
forward2me

Response:

Thanks for taking the time to respond - we appreciate your feedback. Have a good day!

James

Unknown

Forward2me shipment
This was what I had been looking for. Seriuosly. Specially using the personal shopper service since some brands don't even let you pay with a overseas creditcard since the billing adress is not the same as the one on the card.
forward2me

Response:

Thanks for your kind comments and for taking the time to respond to us. Have a good day!

James

Belt

Forward2me shipment
Extremely prompt service..they check emails immediately and dispatch goods straight away...I hope this level of service continues..
forward2me

Response:

Many thanks for taking the time to respond and for your kind comments. We look forward to shipping more parcels to you in the future!

James

Ladies Dress

Forward2me shipment
Excellent service ! You make online shopping so much easier ! Keep it up :)
forward2me

Response:

Thanks for your kind comments. We're delighted you were happy with our service and we look forward to helping you again.

James

Unknown

Forward2me shipment
very happy with your service, will use again
forward2me

Response:

Thanks for taking the time to leave your feedback. We look forward to shipping more parcels to you in the future.

James

Side table

Forward2me shipment
Package received and processed by Forward2me in the UK on Friday, delivered to my house in Australia Monday afternoon - excellent!
forward2me

Response:

Thanks for taking the time to respond! We're glad to hear that your parcel reached you in good time and we look forward to shipping more parcels for you in the future. Have a good weekend.

James

Unknown

Forward2me shipment
It works well and it is very affordable. It could improve even further if it allowed package merging to save costs. I am satisfied.
forward2me

Response:

Thanks for taking the time to leave your feedback - we appreciate it. We do offer a consolidation service, if you would like any more information then please get in touch.

James

Unknown

Forward2me shipment
I was nervous having my packages sent to an address in a country that I have never been to, but everything went so smoothly. I had a question before signing up and the response was quick and courteous. I was amazed by how fast I actually received my package. The rates were more than fair, and I will now enjoy shopping on all the UK sites that wouldn't have been available to me otherwise.
forward2me

Response:

Thanks for your feedback - it is very important to us. We're delighted you were happy with our service and we look forward to shipping more parcels to you in the future. Have a good weekend!

James

Unknown

Forward2me shipment
Thank you
forward2me

Response:

Thanks for taking the time to leave your feedback. Have a good weekend.

James

Unknown

Forward2me shipment
N/a
forward2me

Response:

Thanks for the positive feedback. Have a good weekend.

James

Mens Shoes

Forward2me shipment
Excellent business idea! Perfect English services ....
forward2me

Response:

Many thanks for your kind comments! We look forward to shipping more parcels to you in the future!

James

Unknown

Forward2me shipment
Service was exactly as described and virtually seamless. The thought that you have put into your service has been well worth it! As an individual in the transportation and warehousing industry, I am VERY HARD to satisfy. Forward2me will be my choice in forwarding services in the future for all shipments coming from the UK.
forward2me

Response:

Thanks for taking the time to leave your feedback. We are delighted you are satisfied with our service and we look forward to shipping more parcels to you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Your prices are a bit on the high side compared to your competitors!
forward2me

Response:

Many thanks for taking the time to respond.
We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition.
If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We can also consolidate parcels for you which will help to reduce your shipping costs.

James

Unknown

Forward2me shipment
It is a good service but the costs for p&p are a bit high. It cost more for the post than for the item I bought. I was not aware of this..I will not be using this service anymore.
forward2me

Response:

Thanks for taking the time to leave your feedback - it is very important to us.
We're offering a premium door to door tracked service to maintain the standards that our customers expect.
If you have a few purchases to make we can consolidate your items and ship them altogether which will reduce your shipping costs. Also, if you would like us to look into different shipping options for you then we will be happy to do so. We hope to help you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Very good I am very satisfied. Excellent service.
forward2me

Response:

Thanks for your feedback - it is very important to us. Have a good day!

James

Make up products

Forward2me shipment
So far, customer service has been excellent. I will definitely continue using you
forward2me

Response:

Many thanks for your kind comments. We look forward to shipping more parcels to you in the near future!

James

Unknown

Forward2me shipment
The service is good, I am satisfaced, I think that can be moré complet, p.e. Posibility of colect the ítem in seller address. Aldo I think that the price of delivery is too much expensive. Regards
forward2me

Response:

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We look forward to shipping more parcels for you.
Kind Regards,

James

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