Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
Great service, although I thought there was going to be a question over weight of the package. Actual weight was 7kgs, but your dispatch note said 9kgs. As it was I understand I was charged for 7kgs, so all is well.
forward2me

Response:

Many thanks for your feedback.
Please don't hesitate to contact us if you have any queries/uncertainties about any of your shipments in the future. Errors do sometimes occur but the important thing is that when this happens, we do want to put it right for you.
Hope to see your parcels again very soon.
Kind Regards,

James

Unknown

Forward2me shipment
Forward2me is great!! It was just what I needed and it works fine! Thanks
forward2me

Response:

We're really pleased that you're happy with what we do - thanks for your great feedback.
We look forward to working with you again soon.
Kind Regards,

James

Ladies Top

Forward2me shipment
I received the shipment very quickly .. I want to say thank you so much forward2me team for your professional service !! Everything was smooth and efficient !! I really lookforward to deal with you again.. Keep up good work :)
forward2me

Response:

Thanks for your great feedback - it's really important to us to hear that you're really pleased with our services.
We look forward to processing your parcels again very soon.
Kind Regards,

James

Unknown

Forward2me shipment
Very positive experience, I got my keyboard right at my door, at low price and swift!
forward2me

Response:

Many thanks for your kind feedback -it's really important to us.
We look forward to working with you again very soon.
Kind Regards,

James

Mobile Phone

Forward2me shipment
Nothing BUT Brilliant Service!!! Highly Recommended!!! The Service is OUTSTANDING, and the Communication Superb.
forward2me

Response:

Many thanks for your very kind feedback - it's important to us.
We are really pleased that you're happy with our services and we look forward to processing many more parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
very good communication
forward2me

Response:

Thanks for your feedback - much appreciated.
Have a good day.
Kind Regards,

James

Handwash and lotion

Forward2me shipment
Excellent communication and service Rapid dispatch of items via DHL
forward2me

Response:

Many thanks for leaving your feedback- we're really pleased that your happy with our services and we look forward to looking after more of your parcels very soon.
Kind Regards,

James

Unknown

Forward2me shipment
Thank you very much. The package arrived quickly and in perfect condition. I only wish the postage fees were a little lower.
forward2me

Response:

Thanks for your feedback - we do offer a consolidation service which will be going live on the website very soon. This enables you to do lots of shopping and then we put them all together for you and ship as one. This saves you lots on shipping costs. Please get in touch through the website if you would like to use this service.
Kind Regards,

James

Unknown

Forward2me shipment
Quick delivery and reasonably priced.
forward2me

Response:

Thanks for your kind feedback - its important to know that you're happy with our services.
We look forward to receiving more parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
Excellent service as always Keep like that Thanks a lot
forward2me

Response:

Many thanks for taking the time to respond - your feedback is important to us.
We look forward to working with you in the future.
Kind Regards,

James

Unknown

Forward2me shipment
Amazing service, got my order fast and safe, would definetly use forward2me again.
forward2me

Response:

Thank you - we look forward to processing more parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
I love love this service. :) Forward shipping to the US was super simple and fast. Thank you forward2me, I will definitely use your service in the future.
forward2me

Response:

Many thanks for your feedback - it's important to us.
We look forward to looking after your parcels in the future.

Kind Regards,

James

Unknown

Forward2me shipment
Fantastic service, received my package in less than a week without a hitch.
forward2me

Response:

Many thanks for your kind comments - your feedback means a lot.
We look forward to processing more parcels for you.

Kind Regards,

James

I pad stand

Forward2me shipment
Perfect service!
forward2me

Response:

Thanks for your kind comments - your feedback is important to us.
Kind Regards,

James

Unknown

Forward2me shipment
I thank forward2me for giving me access to buy items that cannot be sent to my country. Besides the service is excellent and it is worth the money. Thanks.
forward2me

Response:

Many thanks for taking the time to respond to us - we really appreciate your feedback.
We're really pleased that you're happy with our services and we look forward to processing more parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
Packing and shipping was very fast, but pricing is a little expensive. Overall, a great service.
forward2me

Response:

Thanks for your feedback - it is very important to us. We do offer a consolidation service which helps to reduce your shipping costs. If you would like any more information please don't hesitate to get in touch.

James

Unknown

Forward2me shipment
Service was fast & efficient Prices are quite high though, was going to ship a lamp via yourselves & entered dimensions in calculator - came out at £200 on calculator. Ended up paying £80 through the supplier to ship it.
forward2me

Response:

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We look forward to shipping more parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
Prompt shipping but a bit costly.
forward2me

Response:

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We look forward to shipping more parcels for you.
Kind Regards,

James

Mens T shirt

Forward2me shipment
Quite rapide but expensive
forward2me

Response:

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We look forward to shipping more parcels for you.
Kind Regards,

Janet.

Leather Jacket

Forward2me shipment
excellent and fast service.really helpful representatives!
forward2me

Response:

Thanks for your feedback. We're delighted you were happy with our service.

James

This site uses some unobtrusive cookies to store information on your computer. I agree