Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Forward2me shipment
Fast and perfect service. Very kind people!
forward2me

Response:

Thanks for taking the time to leave your kind comments. We look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
Excellent communication even at 9pm. My order from UK was dispatched same day and delivered to Cyprus over the weekend
forward2me

Response:

Thanks for your feedback, we're delighted you were happy with our service and we hope to help you again in the future.

James

Unknown

Forward2me shipment
So far have only used this service once but first time was excellent thank you
forward2me

Response:

Many thanks for taking the time to respond. We're glad you were happy with out services and we look forward to receiving more parcels for you in the future.

James

Unknown

Forward2me shipment
Good communication Easy-to-use website Straightforward process A little more expensive (but not excessively so) when compared with shipping from USA using same carrier
forward2me

Response:

Thanks for taking the time to respond - your feedback is very important to us. We look forward to shipping more parcels to you in the future.

James

Jewellery

Forward2me shipment
Superb service as always. Forward2me is the best invention ever. Now if you could add a 'buy it for me' option as well that would be great.....
forward2me

Response:

Thanks for taking the time to respond - your views are important to us. We do provide a personal shopper service through e-mail at the moment but this service will be going live on the website in the next month.
Any questions please don't hesitate to get in touch.

James

Ladies Skirts

Forward2me shipment
excellent service as always!!!!!
forward2me

Response:

Thank you - we're really happy that your pleased.
Kind Regards,

James

Unknown

Forward2me shipment
I rate them excellent because of several things: 1. Incredibly fast written answers (and to the point) to mailed questions. 2. My package was inspected and mailed in a good secured bag. 3. The status-updates and tracking information were accurate. 4. Shipped after they received my payment on forwarding, same day! Their prices are okay for me, because I value speed and service.
forward2me

Response:

Many thanks for taking the time to leave your views - your feedback is important to us.
We're really pleased that your happy with our services and that you like what we do and how we do it - we'll pass on your kind comments to our dedicated team.
We look forward to taking care of your parcels in the future.

Kind Regards,

James

Unknown

Forward2me shipment
Very pleased with the service & promptness, I also liked that I could track my delivery evert step of the way.
forward2me

Response:

Your feedback means a lot to us - thanks! We're delighted you were satisfied with our service and we look forward to helping you again in the future.

James

Unknown

Forward2me shipment
Very easy to understand, fast delivery.
forward2me

Response:

Thanks for taking the time to respond to us. We look forward to shipping to you again in the future.

James

Ladies Jumper

Forward2me shipment
Wow, was that ever fast!!! Amazing service, thank you
forward2me

Response:

Thanks for your kind comments - we really appreciate it! We look forward to shipping to you again in the future.
Kind Regards,

James

Unknown

Forward2me shipment
The time it took you to get the product sent, was very short, no problem, perfect.
forward2me

Response:

Many thanks for taking the time to leave your feedback. We look forward to shipping to you again in the future!

James

Unknown

Forward2me shipment
Excellent fast shipping service to Australia, was able to track package to Australia, would use again for buying in the UK. A+++++!
forward2me

Response:

Thanks for your feedback and your kind comments. We look forward to shipping to you again in the future.

James

Ladies Jacket

Forward2me shipment
It took a while before my expat friends convinced me this was a good service, and now that I finally subscribed to it, I wish I had done it earlier.
forward2me

Response:

Thanks for your feedback - we're glad you decided to sign up and you were happy with our service. We look forward to helping you again in the future.

James

Mobile Phone - Used

Forward2me shipment
Great communication...very fast and affordable shipping... Thank you.
forward2me

Response:

Thanks for taking the time to respond - we're very pleased you were happy with our service.
Kind Regards,

James

Unknown

Forward2me shipment
Service is good, when ever I sent an email I recieved a reply on time. I found the service to be expensive compared to others couriers who offer the same service.
forward2me

Response:

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.
We look forward to shipping more parcels for you.
Kind Regards,

James

Unknown

Forward2me shipment
Great service! Inexpensive and fast! Thanks!
forward2me

Response:

Thanks for your kind comments - it means a lot to us. We look forward to shipping to you again in the future. Have a good day.

James

Games

Forward2me shipment
Thanks for consolidating the deliveries. Saved me $$$$!
forward2me

Response:

Thanks for your feedback - it is very important to us. We look forward to shipping more parcels for you in the future.

James

Unknown

Forward2me shipment
Brilliant. I was really impressed with how quickly I got my package. I hope I won't need any more parts from the UK, but I will definitely use this site again if I do.
forward2me

Response:

Thanks for your kind comments - we're glad you were satisfied with our service. Have a good day.

James

Unknown

Forward2me shipment
My item was shipped very quickly, and was packed carefully.
forward2me

Response:

Thanks for taking the time to respond - we appreciate your feedback. We look forward to shipping more parcels for you in the future.

James

Packs of nuts

Forward2me shipment
Perfect, as usual :-)
forward2me

Response:

Thanks for your kind comments - we appreciate your feedback.

James

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