Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

UPS Express Saver
I admit that I was initially skeptical about using forward2me since I hadn’t heard of them before and I found them during an internet search for shipping packages to the USA from the UK. A few adds for different companies showed up, so I did some research on each one and I felt that forward2me had the best customer service reviews. I made an account, was given my personal UK address, I chose to use their personal shopper service since I wanted to order an item off of an online shopping show that only had an item I was wanting on their UK website and they didn’t accept USA credit cards. I gave forward2me the detail information about the item I was wanting, they immediately contacted me about an error I had made concerning insurance on the item I was wanting and how forward2me works and helped me correct it. I paid them for the item I was wanting and for their personal shopper services. I was able to keep updated through their website on my order which was placed immediately. I started to get a little concerned when it seemed to be taking longer that I was expecting for my item to be shipped to my forward2me address from the online shopping company. I finally decided to contact forward2me about my concern and they contacted the online shipping company which gave them an estimate on when my item would be shipped to them. Forward2me received my item and contacted me to find out how I wanted to proceed with shipment. I chose my preferred shipping company and paid the fee to forward2me and my item was shipped immediately. I was able to track my package through the shipping companies provided tracking number as well as through forward2me website if needed. My package arrived as scheduled and in wonderful condition. I was very glad and satisfied that a took a chance on forward2me and will definitely use them again if needed.

Unknown

UPS Express Saver
totally professional and will recommend to anyone

Adidas Trainers

UPS Express Saver
Great service, quick turn around time. Pleasure to deal with employees via email. Highly recommend.

Bottle of wine

DHL Express Worldwide
It worked perfectly, the package was the best packed I have seen and couldn't have been safer

Unknown

DPD Classic
Very happy returning customer here. I've forwarded four shipments to Denmark this year and every time Forward2me's service has been excellent. In at least one occasion they significantly improved the horrible packaging job done by the seller of some delicate instrument, at no extra cost nor delay and without even mentioning it. This is by far the best company of this kind I've dealt with in the UK and anywhere else.

Lighting Equipment

UPS Express Saver
Manually found the cheapest shipping quote, as I had very large parcels coming to Australia. Called back, confirmed pricing, and followed up. Excellent service.

Bottle of Gin - 700ml 46%

DPD Classic
Fast and safe. Worth the money

Unknown

UPS Express Saver
This service was so easy to use. I set it up online and my parcel was delivered efficiently. I will definitely use it again

Unknown

DPD Classic
Super service. Fast and cheap.

Supreme T-Shirt

UPS Express Saver
They did an awesome job getting my package to me securely and safely. Will use anytime

Unknown

DPD Air Classic
ok ,a little bit expensive

Charging cable

DPD Classic
Got my packages as expected no delays or problems. Highly recommended.

Radio

TNT Economy Express
Good service as usual. This time I requested for photos of the packages and worked great.

Womens Crew Neck TShirts

TNT Economy Express
Fast, simple and not crazy expensive

Hawick Knitwear - Mustard Knitted Cardigan

DPD Classic
Ottimo servizio, rapido e preciso. Buona anche la comunicazione. Qualche difficoltà essendo la prima volta capire le sequenze del sito.

Unknown

DPD Classic
Great service. Transparent service, fast shipping and great handling.

Unknown

DPD Classic
Very fast shipping everything was okay just the shipping costs I think it's kinda expensive.

Unknown

TNT Economy Express
Safe and reliable.

Unknown

DPD Classic
Great service. Reliable and timely at an acceptable price.

Kitchen appliance - Nutri Ninja Kitchen System

TNT Express Non-Docs
I have had a few parcels shipped through forward2me, can’t say that I can fault them in any way, speed at which they organise, repack and ship your parcel is perfect, customer care extremely helpful and always respond within 24hrs. Highly recommend them !!!

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