Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

American Multiway Bra with Chantilly Lace

TNT Economy Express
TNT couldn’t deliver on time before Christmas, and it’s the 27th and I still haven’t got it!!!!
forward2me

Response:

Hi,
Many thanks for taking the time to review our services however I'm sorry to hear that you are not happy with the service you have received from TNT.
I do see that there was an early delay with the delivery of your parcel however it appears from the tracking it does show that TNT did make up for the delay and attempted the delivery of your parcel on 22nd December however you were not available to receive this.  
I know it is difficult to be available sometimes for deliveries and I know it must have been disappointing that you did not receive the delivery by Christmas however the tracking is now showing as delivered today 27.12.17.  Please contact our customer service team at info@forward2me.com if this is not the case and we will be happy to look into this further for  you?
We do offer shipping via other couriers such as DHL and UPS to your country who make work better for you and provide a quicker transit time if required.
I hope this information assists  you for future shipments however if you need any further assistance if your shipment has not yet been received please don't hesitate to get in touch.
Kind Regards,
Tracy.

Lego

TNT Economy Express
As usual a great, fast and perfect service. Shipping only took a couple of days. 100% recommended

Router

TNT Economy Express
Even if the service is not cheap it's worth every penny. Everything went smoothly and super fast. Even at Christmas season packages arrive very quickly, like mine arrived a day ahead of time. In the meantime the service helped me in replacing one of the items and that was also a great job and no-worry experience. I give my full recommendation!

Audio Speaker - google home

UPS Standard Single
Didn't think it would have been this easy, but it was. I would highly recommend this site for anyone else.

Car Parts - Light Fitings

DHL Express Worldwide
Fast shipping and well-packed!

Pack of Mints

DHL Express Worldwide
Great service, fast response, will repeat your service again!

Unknown

DHL Express Worldwide
It was very exciting to find a service that would let me get foodstuffs from the UK. The first 2 times were excellent. The third time I did not go through with my purchase. Why? Because I was put off by my interaction with customer service. Everything was fine, prompt efficient response. As a suggestion though, we just want you to get our package and forward it. Don't tell me you won't send items that need refrigeration or any such negatives. We don't care. We know what we ordered. We just want you to forward it, your job. Don't tell me about anything negative. Obviously open it, check make sure no contraband. Other than that, forward it. I did not ask about refrigeration, etc, so don't tell me about it. Not your problem, it is my problem. So I didn't order again.

Unknown

DHL Express Worldwide
The service works excellent to get want you want from another country.

collectable for display - Coin

DHL Express Worldwide
Excellent, timely and trustworthy. I rely very much on forward2me to deliver the goods that I buy

Loyalty Card

DHL Express Worldwide
Fast shipping

Printer cartridge

DPD Classic
Fast, not too expensive. Most likely would repeat business.

Unknown

DHL Express Worldwide
The system worked so well the goods arrived in New Zealand in 7 days

Unknown

UPS Standard Single
Everything went smooth. They received the products from the shop and shipped to me quickly and well packaged.

box of Sports Climbing wall equipment

UPS Express Saver
Thanks

Unknown

DHL Express Worldwide
Fast Re-Shiping all ok

Massage Ball

TNT Economy Express
Quick, easy and fair price.

Plastic Item - magnetic line counter

UPS Express Saver
The shipping is fast and customer service is excellent. The shipping cost might be a bit overpriced but I feel that is worth to trade off with reliable service.

Unknown

UPS Express Saver
Sheer perfection!!!! Love you guys! Thank you so much! Vuk Drobnjak Serbia

Unknown

UPS Standard Single
Service simple et rapide, aucun souci. C’est comme si mon produit était arrivé directement depuis le fournisseur. Service génial et pratique. Merci à l’équipe de Forward2Me !

Jug

UPS Express Saver
Experience was fine. Way too expensive. Shipping was more than the items i purchased. Very expensive.

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