Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

UPS Express Saver
I'm in love with you guys! โค๏ธ๐Ÿ˜ I'm so happy couz this the first time I deal with an UK company and it was successful! โค๏ธ๐Ÿ˜ Great service! โค๏ธ๐Ÿ˜ Fast shipping! โค๏ธ๐Ÿ˜ Kind and lovely Support! โค๏ธ๐Ÿ˜ Just one notice about the shipping price is a little pricey. โค๏ธ๐Ÿ˜Š I'll keep dealing with you guys! โค๏ธ๐Ÿ˜๐Ÿ‘

Unknown

UPS Standard Single
Afte some questionable experiences with mail forwarding service companies in the US, I was delighted to encounter the excellent customer service of forward2me.

Unknown

DHL Economy Select
Got a large shelf delivered that UK retailer would not deliver to Ireland. Cost was reasonable, service was great: item arrived in a few days. Will use forward2me again. Highly recommended!

Unknown

DHL Economy Select
Great service as always. You can choose from different prices. Thank you

Unknown

UPS Standard Single
Fast shipping, good communication, good interface.

Tickets

DHL Express Worldwide
Fast and quick

Unknown

UPS Standard Single
Quick forwarding service, all ok

Unknown

UPS Standard Single
As usual excellent service from forward 2 me. Ive been using them for a few years. I received a notification email from them to say my package had arrived, logged on and selected and paid for my shipping option and less that 2 hours later received a notification that my package was on its way.

Barstool

UPS Standard Single
You are always very attentive and give us all the support we need. It was perfect. I will definitely continue to use your services. Thank you

Unknown

DHL Economy Select
Einfach genial!

Adidas Trainers -

DPD Air Express
Excellent delivery service. Wil become my preferred shipping company afterwards.

Ladies Skirt -

UPS Express Saver
Very quick and responsive.

Pair of Skis

UPS Express Saver
Fantastic communication before deciding to use them. Would not hesitate to use them again. So happy I decided to purchase my skis from Greece that would only ship to UK. Using Forward2me was easy! Price was great! Packages arrived within a week. Highly recommended.

Unknown

DHL Express Worldwide
Always super fast and convenient!

(book

DHL Economy Select
This has been the third of fourth time I have used forward2me and I have never experienced any problems with them. Up till now I did not choose the consoldiation option (when multiple packages are repacked into one box) because forward2me also offers (I would assume this depends on the size and number of your parcels and the destination) to have multiple packages sent in a combined shipment, e.g. you receive (multiple) individual packages under one shipment code. This is a fantastic service and has saved me lots of money. The website is transparent enough and the number of carriers to choose from is ok-ish. What similar services in the US offer, is a photograph of the packages received under your account, not as a special request but standard; I think this would make forward2me even better. To close, this is a wonderful service giving you all the benefits of the UK consumer even when dealing with retailers or sellers who refuse to ship outside the UK or charge unrealistic prices for the 'privilege'.

Unknown

DPD Classic
Delivery was prompt and hassle free as usual. However, this time the package had not been marked 'fragile', and several jars of marmelade had popped open during transport.

Fish oil

DPD Classic
" Excellent " i have made two purchases, I have asked forward2me to combine&repack my deliveries into one packet and they did it for me and they sent it for me. So I give them full stars :))

Unknown

DHL Express Worldwide
Very fast shipping and fast response to customer's returned items. I received my refund within 2 days! I've never encountered such a FAST service. Excellent!

Unknown

UPS Express Saver
I had requested extra paddings on my packages. They were very helpful & shipping was speedy!

Hair Clipper

Forward2me shipment
Great customer service team!

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