customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.761421319797%
4
2.506345177665%
3
1.0342639593909%
2
0.65989847715736%
1
1.7639593908629%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
WW
Fast shipping and great service, made a mistake on the address and support helped me fix it in no time
Unknown Country
DHL Express Worldwide
AR
Hat alles super geklappt - schnelle Lieferung, einfach
Unknown Country
DHL Economy Select
MD
I was a little anxious as it was the first time I used the forward2me service. But all went smoothly. Quick and excellent service, friendly staff. Perfect!
Unknown Country
DHL Express Worldwide
DF
Amazing! Really great and trustable service!
Unknown Country
DHL Express Worldwide
AK
Fast and efficient
Unknown Country
DHL Express Worldwide
WM
Performed exactly as expected. Good service
Unknown Country
TNT Economy Express
TJ
Excellent service, quick, reliable and good prices!
Unknown Country
DHL Economy Select
EH
Absolut empfehlenswert
Unknown Country
UPS Standard Single
KK
Everything were delivered and billed as promised. Great service!!!
Unknown Country
UPS Express Saver
PDT
Snabbt och enkelt! Avgiften känns lite höga men självklart måste alla tjäna pengar.
Unknown Country
DHL Economy Select
MS
Everything was great!
Unknown Country
DHL Express Worldwide
CS
Alles bestens! Danke!
Unknown Country
DHL Express Worldwide
SK
Hervorragend!
Unknown Country
forward2me basic
VL
See my email to you
Unknown Country
DHL Express Worldwide
MD
simple, fast, fair pricing
Unknown Country
UPS Express Saver
MA
Excellent,fast reply to your email,need to look for more carrier option and prices,in general excellent service
Unknown Country
DHL Express Worldwide
C
Easy to use site with fast, efficient and cost effective options. Can't wait to purchase from UK again a definitely will use Forward2Me
Unknown Country
DHL Express Worldwide
SP
Fast and professional, everything ok
Unknown Country
DHL Economy Select
MM
Over all a good experience. Easy to get started and use. A bit exepensive delivery cost, but for me who only need the service in case i cant buy a product directly from Denmark, its ok to pay for the service.

Only little notice, is that it took several hours for forward2me to register that the package was received, even though i could track it was delivered. For a first timer buying a £700 product, i got a bit nervous.
BUT i did write Forward2me to be sure, and got a pretty fast answer, that removed my consern. Great customer support.
Unknown Country
DHL Economy Select
EB
From signing up on site to receiving the packages - everything worked perfectly!
Unknown Country
DHL Express Worldwide
SVN
Alles ging prima goed!! Snel en goede service
Unknown Country
DHL Express Worldwide
JB
Virker 100% som forventet. Nemt og sikkert. Nyder nu godt af min Amazon Echo ?
Unknown Country
UPS Express Saver
AF
思っていたより、安く早く届きました。
また、利用させて頂くつもりです。
Unknown Country
DHL Express Worldwide
TW
Vielen Dank! Das war das erste Mal, dass ich den Service in Anspruch genommen habe.
Unknown Country
DHL Economy Select
FAC
This is the 3rd shipment managed by forward2me, but the first where the package was not prepared by a professional dealer. In this case, an electronic device was put by the sender in a box, larger than the device, without any shock absorbing material. The guys at forward2me opened the box, saw that (I don't think they removed padding material from the package), and decided to ship the item without adding anything inside, not even few sheets of old paper. It was a very poor service. The bad packaging was not forward2me's fault, but the event proves a total lack of attention and care for their client. Use this service only when you buy equipment from shops, not for eBay auctions.The mix of a silly eBay seller and an unconcerned forward2me employee could make you loose money.
forward2me
Hi Franco,  Many thanks for taking the time to provide us with your feedback however I'm really sorry that you have not received the expected level of service from  forward2me  on this occasion.
We always try our best to ensure that goods are safe and secure for international transit and I can only apologise if this has not been the case on this occasion.
We would really appreciate if you could contact our customer care team at info@forward2me.com so we have the full information from you regarding this shipment so we can bring the situation to the attention of our warehouse supervisor and avoid situations like this in the future.
Once again thank you for your feedback it is appreciated and we look forward to receiving more details so we can look at this further for you.
Kind Regards,
Tracy.
Unknown Country
DHL Express Worldwide
BB
Perfect and quick service as always :)
Unknown Country
DHL Express Worldwide
DS
Nice Job.I will use this Service ervery time again. It was very easy fast and awesome to get my stuff.
Unknown Country
DHL Express Worldwide
PG
Perfekt,
Unknown Country
DHL Express Worldwide
PF
Excellent service!
Unknown Country
UPS Standard Single
PM
Best service
Unknown Country
DHL Express Worldwide
JM
love these guys have been using them for couple months now and they satisfy me every time they care about the customers and dont rip you off with the shipping prices like all other reshippers do. :) highly recomendded
Unknown Country
DHL Express Worldwide
SR
Jó ár, gyors szállítás.
Unknown Country
DHL Express Worldwide
TF
great
Unknown Country
DHL Express Worldwide
TB
Great service and easy to communicate with!
Unknown Country
DPD Classic
BVH
Great solution for all those websites that don't ship to your own country. Very fast and easy to use. I was confused at first how this would turn out but it went easier than expected.
Unknown Country
DHL Express Worldwide
AA
Excellent service Good Response
Unknown Country
DHL Express Worldwide
IN
Will be using this again. Seamless and fast. So glad I found this service
Unknown Country
DHL Express Worldwide
SH
Goid service. Will use again
Unknown Country
DHL Express Worldwide
PC
Extremely fast delivery. Ordered on Friday and arrived on Monday. Superb!
Unknown Country
DHL Express Worldwide
AK
Pretty simple and straight forward. No hassle, no pain. Will definitely do business again.
Unknown Country
UPS Standard Single
VI
No problems at all. I needed both forwarding and personal shopper service as the shop I wanted to use did not accept my credit card. Forward2me bought the items for me, allowed me to combine them into one package with other items that I was able to purchase myself, and then sent everything in one parcel to me. It took a while as each step would take a couple of days, but not longer than I expected.
Unknown Country
UPS Express Saver
JR
Alles gut gelaufen!
Unknown Country
UPS Express Saver
GD
Smooth, efficient service. Will definitely be using the service again.
Unknown Country
DHL Express Worldwide
KW
Perfekter Service! Besser und schneller geht es kaum!
Unknown Country
DHL Express Worldwide
YR
Exactly as expected. Super satisfied with the support and the quickness of shipping. Thanks!!
Unknown Country
DPD Classic
CS
Sehr netter Kontakt. Reibungslose Abwicklung. Gerne wieder. Danke.
Unknown Country
UPS Standard Single
AS
Fast and reliable.
Unknown Country
DHL Economy Select
CG
As normal a good service.
Unknown Country
UPS Express Saver
SL
excellent service je trouve toutefois que je dois verifier moi même si mon colis est arrivé à mon adresse uk chez forward2me. pourquoi je ne reçois pas de courriel pour me l'indiquer ?
Unknown Country
DHL Express Worldwide
HB
First off, its not a Honda car part, it is intended for a Honda motor cycle. The part arrived in reasonable time, no damage. Given the small size of the part box (3in by 3in by 3in and low weight the shipping charges seem quite high. I have recently received a package from UK, more of a rectangle than a cube, with low weight for about 9 pounds not 30 some odd. Threading through the web site to determine approximate shipping charges in advance of authorizing shipping was a bit tedious.
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