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customer reviews

Thank you for visiting our reviews page! Here you can find the feedback of people like you about our parcel forwarding service. 

This page was made just for you because we do believe there’s nothing more important than the trust between us and our customers. We hope you’ll find it useful!

ALL THE LISTED REVIEWS you can find here are from trusted review platforms such as feefo and Trustpilot and ONLY customers with past experience with the parcel forwarding service we provide all over the world.

forward2me has no control over the feedback unless it is abusive or defamatory - in which case feefo or Trustpilot themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Service Rating

4.6 5

5
29.425625920471%
4
3.2842415316642%
3
1.4948453608247%
2
0.92047128129602%
1
1.6936671575847%
DHL Express Worldwide
RB
Simple and fast, excellent!
forward2me
Thank you for your great feedback - it's really appreciated.<br/><br/>We look forward to shipping future parcels for you.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
TJ
Best forwardingservice ever....
forward2me
That's great feedback - thank you very much, it's really appreciated.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
forward2me basic
PB
Forward2Me really provide an excellent service. They are the best shipping comapany especially to my country. They offer you extremely good customer service and do all their utmost to see you happy. I have known this agency for perhaps 3 years and indeed I never had the least trouble with them, they are always offering their help and treat their clients just like friends., I am pleased with this service and surely nobody will compare with them.Congratulations dear friends.
Many thanks for your hard work.
forward2me
Thank you very much for taking the time to provide us with your lovely feedback, it's really appreciated.<br/><br/>We're really pleased to hear that you are more than happy with the service that we provide and we look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
AB
Very fast shipping.
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to shipping parcels for you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
VD
Expensive charges;adress with errors i had to call DHL to give the correct adress .
forward2me
Many thanks for taking the time to feedback to us - your comments are important to us.<br/><br/>We can provide other delivery options if you feel our DHL Express service is too expensive for you. Our web developers are currently working on functionality for the website to give you the options when you receive your parcels. In the meantime please get in touch with customer services and we can provide other alternatives.<br/><br/>We're not sure where your address detail went wrong but we are more than happy to check all this out for you to ensure that this doesn't re-occur.<br/><br/>Sincere apologies for the inconvenience and we hope you will continue to use forward2me when we'll be more than happy to assist.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
AS
Excellent service !! Very fast and safe way to send items to your country all over the world !! Thank you !
forward2me
That's great feedback - thank you very much.<br/><br/>Looking forward to you using our fast and safe service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
OS
Very Fast service.
forward2me
That's really great to hear - many thanks for your feedback, it's important to us. <br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
KT
DHL prices may be high but the quality of service from forward2me is excellent. I'm impressed by their fast service and customer support. Thanks.
forward2me
Many thanks for taking the time to provide us with your feedback, it's really important to us.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect.<br/><br/>We look forward to providing our service to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
SR
Great service
Super fast ship
Delivery starts on Friday evening at forward2me delivered on Monday in Switzerland
Thank you!
forward2me
Many thanks for providing us with such great feedback, its really appreciated.<br/><br/>We look forward to helping you again sometime, soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
JX
I highly recommend. Extremely quick package handling and shipping. Very happy with the service.
forward2me
Many thanks for your great feedback - it's very much appreciated.<br/><br/>We look forward to shipping parcels for you in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MAM
Very fast and responsive. THX
forward2me
Thank you for your feedback, its really appreciated.<br/><br/>We hope we can be fast and responsive in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
EC
Excellent service, fast and serious. I hope to do business with you again!
forward2me
Thank you for providing us with your great feedback.<br/><br/>We look forward to helping you out again sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
SVO
Very fast handling, excellent communication. Highly recommended!!!!!
forward2me
Thanks for the great feedback - it's really important to us.<br/><br/>We hope we can be of service again in near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
GS
I did not take for the package at the door because I was out but everything came in one peice.
forward2me
Thank you for taking the time to provide us with your feedback, it's important to us.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
EN
Excellent service. Quite preferable!
forward2me
Many thanks for your feedback - it's really important to us.<br/><br/>We hope we can provide you with our excellent service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
SC
I have to make my compliments to "forward2Me" for their service.
They were really very fast.
But I have a complaint, the original package had been opened to insert their card.
So far nothing bad.
The problem is that I had purchased a tablet and was also open the package, removing the seals.
I do not know if it was fate for safety reasons, but definitely find the seals and open the footprints on the Tablet not like it.
Devo fare i miei complimenti a pippo per loro servizio.
Sono stati davvero molto veloci.

Ho però una lamentela da fare , il pacco originale era stato aperto per inserire il loro biglietto da visita.
Fin qui niente di male.
Il problema è che io avevo acquistato un Tablet ed è stata aperta anche la confezione , rimuovendo i sigilli.
Non so se è stato fato per ragioni di sicurezza, ma sicuramente trovare i sigilli aperti e le impronte sul Tablet non fa piacere.
forward2me
Many thanks for your comments and feedback - your comments are really important to us.<br/><br/>We're really pleased that you feel our service is very good and fast but are concerned that your Nexus tablet had been opened when you received it.<br/><br/>This is not something we practice but we have reminded the team that it is not necessary to do this.<br/><br/>Hope this all helps and we hope you will continue to use forward2me.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
forward2me
Ciao,<br/><br/>Molte grazie per i vostri commenti e feedback - i vostri commenti sono molto importanti per noi.<br/><br/>Siamo davvero lieti che si sente il nostro servizio è molto buono e veloce, ma sono preoccupati che il tablet Nexus era stato aperto al momento della ricezione.<br/><br/>Questo non è qualcosa che pratica, ma abbiamo ricordato la squadra che non è necessario farlo.<br/><br/>Spero che questo aiuta tutti e ci auguriamo che continuerà ad utilizzare forward2me.<br/><br/>Avere un grande fine settimana.<br/><br/>Cordiali saluti,<br/><br/>Janet.
DHL Express Worldwide
IG
Excelent Service :) My package arrived at my home a few days latter and intact :D
forward2me
That's really good to hear - thank you for taking the time to provide us with your feedback.<br/><br/>We hope we can offer our excellent service to you, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
SC
The service was very good and fast !!!!
forward2me
That's great to hear - thank you for your feedback.<br/><br/>We look forward to shipping future parcels to you.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
PD
Excellent service.Very fast shipping
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>We hope we can provide our excellent service to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
SK
I received my package in less than one day! UK-Serbia
forward2me
That's really great to hear - many thanks for your feedback, it's important to us. <br/><br/>Kind Regards,<br/><br/>Michelle.
DHL Express Worldwide
KK
Great Company. Fast Shipping. Very satisfied.
forward2me
Many thanks for providing us with your great feedback, it's really appreciated.<br/><br/>We hope we can help you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AO
serious and fast
forward2me
Many thanks for your great feedback - it's really important to us. <br/><br/>We hope we can be of service to you in the near future. <br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
FDD
Excellent!
forward2me
That's great feedback - many thanks.<br/><br/>We look forward to shipping more parcels for you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MN
very fast
forward2me
Thank you for taking the time to provide us with your feedback.<br/><br/>We look forward to receiving parcels for you in near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
LS
very good service, easy to use and fast shipping
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to assisting you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
KS
in general i'm satified with their service.
But the item they sent me was tagged with wrong value, this led to a invoice from DHL for the tax into Norway, that actually not was eligible.
forward2me
Many thanks for taking the time to feed back to us.<br/><br/>We take the values for the goods from the purchase invoice inside the parcel. If there isn't one our policy is to contact you for the value.<br/><br/>Our web developers are working on the functionality to let you input your own values which should be ready sometime this year.<br/><br/>Hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
PH
Fast and high quality service, from UK to Belgium.
forward2me
Thanks for the great feedback - it's really important to us.<br/><br/>We hope we can provide you with our high quality service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
DC
fastest and best service ever.
forward2me
That's great to hear - thank you it's really appreciated.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MZ
I would like to thank forward2me for their express service and for giving me the opportunity to purchase items from U.K which cannot be dispatched to my country. Thnaks
forward2me
Thank you for your lovely feedback, it's very much appreciated.<br/><br/>We look forward to receiving parcels for you in the future and providing you with our express service.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
RG
Excellent service received in Australia in less than seven days, emails responded to promptly, will definitely use again.
forward2me
Thank you for your great feedback - it's very much appreciated.<br/><br/>We pride ourselves on our customer support and it's great to hear that you will be using us again - we look forward to providing our excellent service to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
LW
The service is excellent with fast delivery. However the shipping fee is far too expensive. The actual cost was well over the product bought. Although I have no problems paying for a fair price for the service, in this case it is far too expensive. After all it was a small packet and very light weight. I would use your services far more if the prices were more reasonable.
forward2me
Many thanks for taking the time to provide us with your feedback - it's really important to us.<br/><br/>We are sorry to hear that you think we are too expensive. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future shipments then please get in touch. <br/>We look forward to helping you out again in the future. <br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AV
Excellent.
forward2me
That says it all - thank you.<br/><br/>We look forward to offering you an excellent service again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
CK
Communication was excellent and transit time to Greece was really fast. It's an overall great service.
forward2me
Many thanks for your great feedback - it's really important to us.<br/><br/>We pride ourselves on our customer support and it's great to hear that you think we offer an overall great service! <br/><br/>We look forward to helping you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AS
ordered nexus 4, very fast delivery.
forward2me
Your feedback is very much appreciated - thank you.<br/><br/>We hope you are enjoying your Nexus 4.<br/><br/>Looking forward to receiving parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
HS
speedy and quirk free delivery
forward2me
Thank you for taking the time to provide us with your feedback - it's very much appreciated.<br/><br/>We hope we can offer you our speedy service again sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MG
Fast, reliable, perfect!
forward2me
Many thanks for your great feedback, we really appreciate it.<br/><br/>We look forward to helping you out again in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
EC
The service is very reliable and the shipment very fast but the shipping cost is a bit too high for Cyprus. The insurance cost is also high considering that DHL Express that they actually ship the goods to Cyprus is insuring the shipment for half the cost. I would prefer if they had a slower and cheaper shipping method as an alternative.
forward2me
Thank you for the taking the time to provide us with your feedback - it's really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future shipments then please get in touch. <br/>We look forward to shipping to you again in the future. <br/><br/>Kind regards,<br/><br/>Michelle.
forward2me basic
EA
great service
forward2me
Many thanks for taking the time to provide us with your feedback - it's really important to us.<br/><br/>We look forward to offering you our great service again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
SA
Servizio perfetto ..... la merce appena arrivata a forward2me è stata subito spedita .... mi hanno anche rimborsato il costo di una spedizione accorpando i due articoli in un unica spedizione (senza che abbia dovuto fare nulla, in automatico), che dire massima trasparenza e onesta ....... lo consiglio vivamente a chi ha necessità di acquistare articoli in UK che non si trovano in italia o che si trovano in UK ad un costo inferiore.
forward2me
We have translated you feedback - we hope you don't mind.<br/><br/>'Perfect service ..... the goods received in forward2me was immediately sent .... I have also refunded the cost of shipping uniting the two articles in a single shipment (without having to do anything, by default), which means maximum transparency and honest ....... I highly recommend it to those who need to buy items in the UK who are not in Italy or who are in the UK at a lower cost.'<br/><br/>Thank you for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>It's great to hear that you highly recommend us to others.<br/><br/>We look forward to assisting your again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
BF
Great service, very fast andar processional!!
forward2me
Many thanks for your great feedback, it's really appreciated.<br/><br/>We look forward to providing you with our professional and fast service in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AL
Super fast!!!
forward2me
Thanks for taking the time to provide us with your feedback, it's really appreciated.<br/><br/>We look forward to being 'Super Fast' for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MM
Comodo e veloce!
forward2me
Many thanks for letting us know that you thought our service was convenient and fast - your feedback is really appreciated.<br/><br/>We look forward to receiving parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AL
Extremely helpful!!! Went above and beyond what they usually do just to help me make a special gift perfect! Highly, highly recommended.
forward2me
Thank you for taking the time to provide us with such great feedback - it's really appreciated.<br/><br/>We're really pleased to have been a part of making your special gift perfect.<br/><br/>We hope we can help you out again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MB
Excellent service
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that you think our service is excellent.<br/><br/>We look forward to receiving parcels for your in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
PT
Very fast services, I love forward2me !!!
forward2me
Thank you for taking the time to provide us with your feedback.<br/><br/>It's great to hear that you love our service.<br/><br/>We look forward to helping you out in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
IK
Very good service with fast delivery
forward2me
Thank's for taking the time to provide us with great feedback - it's really important to us.<br/><br/>We look forward to helping you out in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
HA
Excellent service, very fast. Will use it again
forward2me
Thank you for providing us with your great feedback.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
FG
Excellent, super fast and high quality support!
forward2me
Thank you for taking the time to provide us with your feedback. <br/><br/>We look forward to helping you out with our excellent, super fast service in the near future. <br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
RI
Love this service. Will use it again.
forward2me
Great feedback - thank you very much for taking the time to provide it to us.<br/><br/>We look forward to you using our service again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MB
Very fast. Thanks
MB
Eccellente service
forward2me
Many thanks for your great feedback, it's really appreciated.<br/><br/>We look forward to shipping parcels to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.