forward2me achieve Gold status with Feefo for sixth year

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We’re really proud to announce that forward2me has received the Gold Trusted Merchant Award from Feefo for the sixth year in a row.  Feefo, one of the world’s leading independent review websites, collects reviews from customers by contacting them following a completed purchase.

Described as ‘the award for brands that go above and beyond’, Feefo go on to detail how it grants their trusted merchant awards:

“Those that meet our criteria of excellence achieve the Trusted Service award. Only the businesses providing the best experience for their customers, as rated by them, make the grade.”

In order to be considered a winner of Feefo’s Trusted Service awards, a website must have firstly met their strict criteria of collecting at least 50 reviews. To achieve Gold standard, and therefore receive the highest accolade available by Feefo, the website must also have a Feefo service rating of at least 4.5.

To have been awarded the highest accolade available means our customers have consistently rated our service well throughout the last 12 months. And the fact that this is the sixth year running we have received the award speaks volumes of our business and its credibility.

Just some of the recent comments left by customers on their Feefo reviews include:

“Thank you team for providing such an excellent service. i am able to do my shopping any where by providing your address for delivery.”

Very helpful and professional staff. Perfect!”

“Thank you and your team. Your customer service team was beyond incredible to work with. I will definitely do business again.”

“Fast and great service. I love it!!”

You can take a look at all of the reviews customers have left via Feefo here.

When buying something online, it’s sensible to do some research – especially if it’s the first time you’ve used a website. We realise that not everyone will have heard of forward2me before using our service for the first time. We also appreciate that using a service such as ours involves a certain level of trust – customers trust us to receive their goods, handle them with care and send them on to their final destination.

By working with independent ratings websites such as Feefo, customers can be sure that they’re choosing a service that has been tried and tested by many customers the world over.

We’re proud of our service record and it’s lovely to receive awards such as this as testament to our team’s hard work.

If you’re a customer and have reviewed our service over the past year – thank you!

If you’re not yet a customer, this blog should give you some confidence to use our service for the first time. Hopefully you’ll be the next in line to leave us a positive Feefo review!